Key Account Executive

Department:

Reports To:

Location:

Experience:

Education:

About the Role :

Category Executives or Account Associates

Head Digital Sales

Key Responsibilities

1. Account & Business Support

• Assist in managing day-to-day operations across key E-commerce & Q-commerce accounts.
• Coordinate with category managers and platform teams on listings, pricing, visibility, and promotions.
• Support in preparing and tracking

  Joint Business Plans (JBPs)

  with digital platforms.
• Monitor sales performance and report key metrics sales, ROI, visibility, and product performance.

2. Campaign Execution & Performance Tracking

• Coordinate with marketing teams to plan and execute

  digital campaigns and promotions

  .
• Ensure product listings, banners, and content are accurate and optimized.
• Track performance during campaigns and share insights for improvement.

3. Data & Analysis

• Maintain dashboards and assist in analyzing

  sales trends, conversions, and ROI

  .
• Work on platform analytics and provide recommendations on assortment, pricing, and visibility.
• Generate performance reports and share regular updates with management.

4. Coordination & Execution

• Liaise with internal teams supply chain, operations, finance, and marketing to ensure smooth order fulfillment and stock management.
• Track fill rates, resolve platform queries, and support business continuity.

5. Market & Competitive Insights

• Stay informed about

  industry trends, competitor launches, and category movements

  .
• Share insights with the team to help shape digital growth strategies.

Who We're Looking For

• Experience:

  24 years of relevant experience in E-commerce or Q-commerce (Category Executive, Account Executive, or similar roles).

• Background:

  Exposure to FMCG, food, or digital-first consumer brands preferred.

• Skills:

• Strong analytical and coordination skills
• Good understanding of online merchandising and category management
• Excellent communication and relationship management skills
• Hands-on experience with Excel, PowerPoint, and platform dashboards

• Tools (Preferred):

  Power BI, Google Analytics, or platform-specific reporting tools