Key Account Executive

Account Management or Support Function:

• Follow up on ongoing projects and provide regular execution updates.
• Assist with payment processing and reconciliation tasks.

• Manage the National Key Accounts Managers calendar and schedule meetings.
• Prepare presentations and reports for key account meetings and reviews.

• Organize and maintain key account data, including sales reports( Sell In & Offtakes data), customer profiles, and contracts(TOT renewals)
• Generate reports on key account performance and market trends.

• Track sales data and provide support to the regional sales team.
• Serve as a liaison between the sales team and key accounts to facilitate communication and coordination.

• Internal liaison between departments such as supply chain, finance, and operations.
• External coordination with key account buyers, category managers, and distributors.

• Conduct store coverage analysis by geography and assess manpower needs.
• Merchandising reports analysis and review with respective team.
• Identify coverage gaps and optimise store concentration based on sales data.
• Analyse assortment mix and availability, and monitor sales trends by brand and SKU.

• Address day-to-day operational issues related to key accounts.
• Escalate critical issues promptly and prioritise them based on importance.

• Stay updated on industry trends, market dynamics, and emerging technologies relevant to key accounts.
• Monitor competitor activities, pricing strategies, and service offerings to identify competitive advantages and areas for differentiation.

• Continuous improvement on management processes and workflows
• Understand and identify opportunities streamline operations to enhance efficiency.

• Proactively engage with Key Accounts to gather valuable insights into their needs, challenges etc.
• Conduct regular feedback session with internal and external entities to maximise partnership experience.