Junior Tech - IT Support

Date Posted:

Country:

Location:

Position Role Type:

Job Title:

Location:

Job Type:

Work Schedule:

About The Role

Onsite Engineers

Key Responsibilities

• Provide corrective and preventive maintenance for key airport systems including:
• CUPPS (Common Use Passenger Processing Systems)
• BRS (Baggage Reconciliation Systems)
• CUSS (Common Use Self Service)
• Monitor IT infrastructure components such as servers, network devices, LAN/WAN connectivity, and system performance dashboards.
• Handle incident management, including real-time fault detection, analysis, and resolution.
• Execute application updates, system configuration changes, and scheduled maintenance tasks to ensure optimal system health.
• Maintain accurate documentation for hardware and software, update logs, and conduct regular inspections using the core room checklist.
• Support and coordinate with Shift-in-Charge and Site Manager to meet CIAL’s service-level requirements.
• Senior Engineers will lead shifts and mentor other engineers to uphold operational excellence.
  

Required Qualifications

• Education:
• Bachelor’s degree in Engineering, MCA, or MSc in Electronics/Computer Science – OR –
• Diploma in Electronics or Computer Hardware with 2–5 years of hands-on experience in IT support for airport or airline systems
• Technical Skills:
• Solid knowledge of:
• CUPPS, BRS, and CUSS
• Network administration and troubleshooting
• Server and hardware maintenance
• Familiarity with system health tools, network monitoring software, and hardware diagnostics
• Certifications (Preferred):
• CCNA (Cisco Certified Network Associate)
• ITIL Foundation
• MCSA (Microsoft Certified Solutions Associate)
  

Desired Attributes

• Strong analytical and troubleshooting skills under pressure
• Team player with excellent communication and customer service mindset
• Ability to work independently in rotating shifts, including weekends and holidays
• Willingness to follow strict airport IT compliance and documentation protocols
  

Why Join Us?

• Work in a fast-paced, mission-critical airport environment where your technical skills keep operations moving.
• Be part of a collaborative, 24x7 support team serving one of the most vital infrastructure sectors.
• Gain hands-on experience with advanced airport technologies and contribute to continuous improvement.
  

Take your IT support career to new heights—apply now to join our airport operations team.

WE ARE REDEFINING AEROSPACE.

• Group Term Life Insurance.
• Group Health Insurance.
• Group Personal Accident Insurance.
• Entitled for 18 days of vacation and 12 days of sick leave annually.
• Employee scholar program
• Work life balance
• Car lease program
• National Pension Scheme
• LTA
• And more!
  

Apply now and be part of the team that’s redefining aerospace, every day

Privacy Policy and Terms: