Junior International Telecaller

Job Title:

Location:

Job Type

Company Description:

Way2Cloud is a dynamic healthcare services provider dedicated to facilitating seamless patient care experiences. We specialize in assisting US doctor's offices in managing appointment scheduling and patient balances. Our team of telecallers plays a pivotal role in ensuring efficient patient engagement and satisfaction.

As a Telecaller at Way2Cloud, you will be responsible for communicating with US doctor's offices to schedule patient appointments and collect pending balances. You will work closely with healthcare professionals to ensure a smooth and organized process, contributing to enhanced patient satisfaction and operational efficiency.

Key Responsibilities

Appointment Scheduling:

Patient Engagement:

Pending Balance Collection:

Data Management:

Communication:

**Required Skills:**

Strong Communication Skills:

Customer Service:

Organizational Skills:

Basic MS Excel Skills:

Adaptability:

Work Timings:

Qualifications:

- Graduation and equivalent required.

- Previous experience in a Tele-calling, customer service, or healthcare support role preferred.

- Must have a reliable internet connection and access to a quiet workspace for remote work.

Benefits:

• Competitive compensation package based on experience and performance.
• Opportunities for career growth and professional development in the US healthcare industry.
• Majority work is to be done remotely
• Medical Insurance of 3Lacs plus accident coverage for Employee + Spouse/Child from Company postconfirmation

Join our team at Way2Cloud and make a meaningful impact on patient care delivery while enjoying the flexibility of hybrid work. Apply today to embark on a rewarding career journey with us!