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Junior Telecaller in Pune (Hybrid)

0 years

0 Lacs

pune maharashtra india

Posted:2 weeks ago| Platform: Linkedin logo

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Skills Required

healthcare scheduling engagement schedule processing billing data management excel communication compensation development flexibility consulting

Work Mode

Remote

Job Type

Full Time

Job Description

Job Title: Junior Telecaller - US Doctor's Care CoordinatorLocation: Pune (Hybrid)Job Type:Full-time (Hybrid)

Company Description

Way2Cloud is a dynamic healthcare services provider dedicated to facilitating seamless patient care experiences. We specialize in assisting US doctor's offices in managing appointment scheduling and patient balances. Our team of telecallers plays a pivotal role in ensuring efficient patient engagement and satisfaction.As a Telecaller at Way2Cloud, you will be responsible for communicating with US doctors' offices to schedule patient appointments and collect pending balances. You will work closely with healthcare professionals to ensure a smooth and organized process, contributing to enhanced patient satisfaction and operational efficiency.

Key Responsibilities

  • Appointment Scheduling: Coordinate with US doctors' offices to schedule patient appointments based on availability and patient preferences.
  • Patient Engagement: Communicate effectively with patients to confirm appointments and provide necessary information regarding upcoming visits.
  • Pending Balance Collection: Follow up with patients regarding outstanding balances, providing assistance in payment processing and resolving any billing inquiries.
  • Data Management: Maintain accurate and up-to-date records of appointments, patient information, and pending balances using basic MS Excel skills.
  • Communication: Build and maintain professional relationships with US doctor's office staff through clear and concise communication via phone and email.

Benefits

  • Competitive compensation package based on experience and performance.
  • Opportunities for career growth and professional development in the US healthcare industry.
  • The majority work is to be done remotely
  • Medical Insurance of 3Lacs plus accident coverage for Employee + Spouse/Child from the Company post confirmation
Join our team at Way2Cloud and make a meaningful impact on patient care delivery while enjoying the flexibility of hybrid work. Apply today to embark on a rewarding career journey with us!
About Company: Way2Cloud is a one-stop shop for doctors or group practices based out of the US for their management and financial consulting.

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