About the job: Key responsibilities: 1. Coordinate with US doctors' offices to schedule patient appointments based on availability and patient preferences 2. Communicate effectively with patients to confirm appointments and provide necessary information regarding upcoming visits 3. Follow up with patients regarding outstanding balances, providing assistance in payment processing and resolving any billing inquiries 4. Maintain accurate and up-to-date records of appointments, patient information, and pending balances using basic MS Excel skills 5. Build and maintain professional relationships with US doctor's office staff through clear and concise communication via phone and email Qualifications: 1. Excellent verbal and written communication skills, with the ability to engage effectively with healthcare professionals and patients 2. Prior experience in customer service or healthcare support roles preferred, with a focus on delivering exceptional patient experiences 3. Ability to manage multiple tasks efficiently, prioritize workload, and maintain attention to detail in a fast-paced environment 4. Proficiency in basic spreadsheet functions (e.g., data entry, formatting, sorting) to manage and update appointment and patient balance records 5. Capacity to adapt to changing priorities and operational needs, with a flexible approach to work schedules and tasks 6. Candidate should be comfortable working in US Shift i.e. 4:30 PM to 1:30 AM IST or 5:30PM to 2:30AM IST 7. Graduation or equivalent required 8. Previous experience in a tele-calling, customer service, or healthcare support role preferred 9. Reliable internet connection and access to a quiet workspace for remote work Benefits: 1. Competitive compensation package based on experience and performance 2. Opportunities for career growth and professional development in the US healthcare industry 3. Remote work environment with the flexibility to work from anywhere 4. Medical insurance of 3 Lacs plus accident coverage for employee and spouse/child from the company post-confirmation Who can apply: Only those candidates can apply who: Salary: ₹ 2,04,000 - 2,40,000 /year Experience: 0 year(s) Deadline: 2025-07-24 23:59:59 Other perks: 5 days a week, Health Insurance Skills required: MS-Excel, English Proficiency (Spoken) and English Proficiency (Written) About Company: Way2Cloud is a one-stop shop for doctors or group practices based out of the US for their management and financial consulting.
About the job: Key responsibilities: 1. Input, update, and maintain data accurately in Google Sheets, databases, and internal systems 2. Perform regular data quality checks to ensure accuracy and completeness 3. Identify and correct errors, inconsistencies, or missing data 4. Collaborate with team members to streamline data entry processes for efficiency 5. Assist with basic data analysis and reporting as required 6. Communicate with colleagues to ensure data consistency and standardization 7. Handle sensitive information with confidentiality and security 8. Ensure compliance with internal data management policies and industry regulations 9. Meet deadlines and complete all data entry tasks accurately and promptly 10. Manage workloads proactively and prioritize tasks effectively What We're Looking For: 1. Strong attention to detail and accuracy 2. Proficiency in Google Sheets, Excel, and data management tools 3. Ability to work independently and meet deadlines 4. Strong communication and teamwork skills 5. Prior experience in data entry, administration, or healthcare operations (preferred but not required) Who can apply: Only those candidates can apply who: Salary: ₹ 2,04,000 /year Experience: 0 year(s) Deadline: 2025-08-01 23:59:59 Other perks: Informal dress code, 5 days a week, Health Insurance Skills required: MS-Office, MS-Excel and English Proficiency (Written) Other Requirements: 1. Skilled in MS Excel/Google Sheets About Company: Way2Cloud is a one-stop shop for doctors or group practices based out of the US for their management and financial consulting.
About the job: Job Title: Junior Telecaller - US Doctor's Care Coordinator Location: Pune (Hybrid) Job Type:Full-time (Hybrid) Company Description: Way2Cloud is a dynamic healthcare services provider dedicated to facilitating seamless patient care experiences. We specialize in assisting US doctor's offices in managing appointment scheduling and patient balances. Our team of telecallers plays a pivotal role in ensuring efficient patient engagement and satisfaction. Job Description: As a Telecaller at Way2Cloud, you will be responsible for communicating with US doctors' offices to schedule patient appointments and collect pending balances. You will work closely with healthcare professionals to ensure a smooth and organized process, contributing to enhanced patient satisfaction and operational efficiency. Key responsibilities: 1. Appointment Scheduling: Coordinate with US doctors' offices to schedule patient appointments based on availability and patient preferences. 2. Patient Engagement: Communicate effectively with patients to confirm appointments and provide necessary information regarding upcoming visits. 3. Pending Balance Collection: Follow up with patients regarding outstanding balances, providing assistance in payment processing and resolving any billing inquiries. 4. Data Management: Maintain accurate and up-to-date records of appointments, patient information, and pending balances using basic MS Excel skills. 5. Communication: Build and maintain professional relationships with US doctor's office staff through clear and concise communication via phone and email. Benefits: 1. Competitive compensation package based on experience and performance. 2. Opportunities for career growth and professional development in the US healthcare industry. 3. The majority work is to be done remotely 4. Medical Insurance of 3Lacs plus accident coverage for Employee + Spouse/Child from the Company post confirmation Join our team at Way2Cloud and make a meaningful impact on patient care delivery while enjoying the flexibility of hybrid work. Apply today to embark on a rewarding career journey with us! Who can apply: Only those candidates can apply who: Salary: ₹ 2,00,400 - 3,00,000 /year Experience: 0 year(s) Deadline: 2025-09-17 23:59:59 Other perks: 5 days a week, Free snacks & beverages, Health Insurance Skills required: MS-Excel, English Proficiency (Spoken) and English Proficiency (Written) Other Requirements: 1. Strong Communication Skills: Excellent verbal and written communication skills, with the ability to engage effectively with healthcare professionals and patients. 2. Customer Service: Prior experience in customer service or healthcare support roles preferred, with a focus on delivering exceptional patient experiences. 3. Organizational Skills: Ability to manage multiple tasks efficiently, prioritize workload, and maintain attention to detail in a fast-paced environment. 4. Basic MS Excel Skills: Proficiency in basic spreadsheet functions (e.g., data entry, formatting, sorting) to manage and update appointment and patient balance records. 5. Adaptability: Capacity to adapt to changing priorities and operational needs, with a flexible approach to work schedules and tasks. 6. Work Timings: The Candidate should be comfortable working in the US Shift, i.e. 4:30 PM to 1:30 AM IST or 5:30 PM to 2:30 AM IST 7. Graduation and equivalent required. 8. Previous experience in a Tele-calling, customer service, or healthcare support role preferred. 9. Must have a reliable internet connection and access to a quiet workspace for remote work. About Company: Way2Cloud is a one-stop shop for doctors or group practices based out of the US for their management and financial consulting.