Jr. FMS Engineer

Laya Tech Pvt. Ltd. is seeking a skilled and dedicated Junior FMS Engineer to support IT infrastructure operations across systems, networks, and end-user devices.
The ideal candidate will have hands-on experience in desktop, printer, and basic networking support, along with working knowledge of EPABX, LAN, Fiber, and Voice systems.

Key Responsibilities

• Provide end-user IT support for desktops, laptops, and peripherals (printers, scanners, etc.).
• Perform hardware and software installation, configuration, and troubleshooting.
• Manage and maintain network devices including access points, switches, and firewalls.
• Monitor and resolve LAN and Wi-Fi connectivity issues efficiently.
• Support and maintain EPABX systems (extensions, patching, cabling, and voice setup).
• Handle fiber cabling, patch panels, and structured network layouts.
• Manage user accounts, permissions, and security configurations.
• Maintain IT asset inventory and document configurations and incidents.
• Coordinate with vendors for hardware replacement and escalation support.
• Ensure minimal downtime and adhere to SLA commitments for IT service requests.
• Assist and mentor junior FMS engineers during on-site IT operations.

Required Skills & Knowledge

• Strong knowledge in desktop & printer support (Windows OS, drivers, updates).
• Basic understanding of networking concepts – Access Points, Switching, and Firewall basics.
• Good working knowledge of EPABX, LAN, Fiber cabling, and Voice setup.
• Familiarity with network troubleshooting tools (ping, tracert, ipconfig, etc.).
• Excellent communication and customer service skills.
• Ability to manage on-site technical issues independently and professionally.

Qualifications

• Diploma / Bachelor’s Degree in Computer Science, Electronics, or Information Technology.
• 2–5 years of experience in IT support or facility management services.
• Preferred Certifications: CCNA, MCSE, or equivalent.

Job Type: Full-time

Pay: ₹150,000.00 - ₹300,000.00 per year

Benefits:

• Cell phone reimbursement
• Health insurance
• Life insurance
• Paid sick time
• Provident Fund

Work Location: In person