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4.0 - 8.0 years
0 Lacs
kolkata, west bengal
On-site
The Assistant Manager - Customer Success at Dot and Key plays a crucial role in overseeing and enhancing the customer support function within the organization. Your responsibilities include managing a team of customer support representatives, creating strategies to elevate customer satisfaction levels, and ensuring that the support team consistently delivers high-quality service that aligns with company standards. As the Assistant Manager, you will lead, mentor, and motivate the customer support team. Conducting regular performance reviews, offering constructive feedback, and facilitating professional development opportunities will be part of your routine. Additionally, managing scheduling, staffing, and resource allocation to effectively meet support demands will be essential to your role. Your focus on customer experience involves developing and implementing strategies to enhance overall customer satisfaction and loyalty. You will analyze customer feedback and support metrics to pinpoint areas for improvement, addressing complex or escalated customer issues promptly and effectively. Process improvement is another key aspect of your role. You will evaluate and enhance customer support processes and procedures, integrating best practices and innovative solutions to boost efficiency and effectiveness. Monitoring and reporting on key performance indicators (KPIs) to track team performance and customer satisfaction will also be part of your responsibilities. In terms of training and development, you will design and deliver training programs for both new and existing team members. Ensuring that the team is well-versed in company products, services, and policies, and fostering a culture of continuous learning and improvement are crucial components of this role. Collaboration with other departments such as Sales, Product, and Marketing is essential to guarantee a unified approach to customer service. Providing valuable feedback to product and development teams based on customer insights and support trends is also part of your role. You will be responsible for preparing and presenting regular reports on customer support activities, trends, and performance metrics. Utilizing data to make informed decisions and drive strategic initiatives will be vital to your success in this position. Maintaining compliance with company policies, procedures, and industry regulations, as well as upholding a high standard of professionalism and service excellence, are also key aspects of the role. Qualifications for this position include a Bachelor's degree in Business Administration, Communications, or a related field. Additionally, a minimum of 4-6 years of experience in customer support, with at least 2 years in a managerial or supervisory role, is required.,
Posted 3 days ago
2.0 - 6.0 years
0 Lacs
kolkata, west bengal
On-site
As a Background Artist at our company, located in Kolkata, you will be tasked with creating intricate and visually captivating background artwork for a variety of projects. Your daily responsibilities will involve designing, painting, and refining background scenes, as well as collaborating with fellow artists and animators. Additionally, you will be expected to contribute concept art for new designs while ensuring that the artwork aligns with the visual style of each project and upholds high-quality standards. To excel in this role, you should possess proficiency in 2D Animation and Concept Art, along with strong skills in Painting and Drawing. Your expertise in Background Art will be crucial, alongside your keen attention to detail and exceptional artistic capabilities. The ability to work effectively within a team environment is essential, as you will be collaborating closely with colleagues on various projects. Ideal candidates will have experience working with digital art software such as Adobe Photoshop and Illustrator. Previous involvement in the animation industry will be considered a valuable asset. A Bachelor's degree in Art, Animation, or a related field is preferred for this position. If you are passionate about creating captivating background artwork and possess the necessary skills and qualifications, we invite you to join our team and contribute to our projects with your artistic talents and creativity.,
Posted 3 days ago
2.0 - 6.0 years
0 Lacs
west bengal
On-site
You will be joining Dollons Food Products (P) Ltd, a leading dairy products manufacturer in Eastern India, as a Lab Chemist based in Hooghly, West Bengal. As part of our team, you will play a crucial role in maintaining the high quality standards we are known for. Your primary responsibility will involve conducting quality control tests on raw materials, intermediates, and finished products to ensure compliance with stringent standards. You will be expected to analyze and interpret data accurately, providing valuable insights to optimize production processes. Collaborating with various teams, you will help in ensuring smooth operations and addressing any quality concerns promptly. Upholding compliance with regulatory requirements and company policies will be essential in maintaining a safe and conducive working environment. To succeed in this role, you should have a basic understanding of laboratory techniques and equipment operation. Strong analytical skills and meticulous attention to detail are crucial for this position. Effective communication skills will also be necessary to liaise with internal stakeholders effectively. Additionally, you should be willing to adapt to rotational and night shifts, showcasing flexibility and a commitment to excellence. We offer a competitive salary package based on your experience and industry standards. By joining Dollons Food Products (P) Ltd, you will be taking a significant step towards contributing to the future of dairy production in India. This is a full-time position suitable for both experienced candidates and fresh graduates. Night shifts and rotational shifts may be required as part of the job schedule.,
Posted 3 days ago
4.0 - 8.0 years
0 Lacs
kolkata, west bengal
On-site
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like. You'll be supported and inspired by a collaborative community of colleagues around the world, where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Primary Skills: - SAP PLM Recipe Development & Management: Extensive experience in configuring and managing end-to-end recipe development processes within SAP PLM. Proficient in creating and optimizing formulas, defining ingredient compositions, and ensuring compliance with industry-specific regulations. Strong understanding of managing recipe versions, tracking modifications, and maintaining historical records for transparency and traceability. - Specification and Compliance Management: In-depth knowledge of handling raw material, intermediate, and finished product specifications. Ability to set up structured specification templates, define critical parameters, and ensure adherence to global regulatory and quality standards such as ISO, GMP, and HACCP. Expertise in managing allergen declarations, nutritional information, and safety data sheets within SAP PLM. - Integration with Production & Quality Modules: Hands-on experience in integrating SAP PLM Recipe with SAP PP (Production Planning), QM (Quality Management), and EHS (Environment, Health, and Safety). Ensures smooth data flow between product development, manufacturing, and quality assurance teams, enabling real-time collaboration and efficient production workflows. - Labeling and Regulatory Compliance: Strong understanding of managing labeling requirements, ingredient declarations, and regulatory documentation. Experience in configuring label templates, automating ingredient statements, and ensuring compliance with global regulatory bodies such as FDA, EU regulations, FSSAI, and other industry-specific standards. Ensures that product labels accurately reflect composition, nutritional values, and allergen warnings. - Workflow Automation and Change Management: Expertise in streamlining and automating workflows for recipe approvals, change management, and version control. Proficient in setting up automated notifications, multi-level approval processes, and audit trails to enhance product development efficiency. Ensures that all changes to recipes, ingredients, and specifications are systematically tracked, approved, and implemented with minimal disruptions. Secondary Skills: - Experience with SAP PLM Web UI and Fiori applications for enhanced user experience. - Understanding of SAP S/4HANA PLM functionalities and data migration from legacy systems. - Knowledge of integrating SAP PLM Recipe with external LIMS (Laboratory Information Management Systems). - Familiarity with PLM collaboration tools for cross-functional teamwork. - Experience in troubleshooting PLM Recipe-related performance and data inconsistencies. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. With a responsible and diverse group of 340,000 team members in more than 50 countries, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. End-to-end services and solutions are delivered leveraging strengths from strategy and design to engineering, all fuelled by market-leading capabilities in AI, cloud, and data, combined with deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of 22.5 billion.,
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
kolkata, west bengal
On-site
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Basic knowledge of Financial Processes & financial statements is required for this role. You should have a basic understanding of P&L and various KPI levers impacting P&L. Good working knowledge of Microsoft Office tools, specifically MS Excel and MS PowerPoint is necessary. A good understanding of IFRS is also expected. Being highly proactive with a desire for continuous improvement is key in this position. As a part of your role, you will prepare reports and schedules for actuals, analysis, and provide reports to the COE team for upload in HFM. You will be responsible for analyzing the P&L and KPIs, preparing monthly P&L and KPI summaries, conducting variance analysis month on month, quarter on quarter, assisting controllers in analyzing margins for customers and projects, preparing accounting entries for accruals, and performing actuals vs forecast and budget variance analysis on costs with a detailed breakdown, challenging actuals as needed. At Capgemini, we are committed to ensuring that people of all backgrounds feel encouraged and have a sense of belonging. You are valued for who you are, and you can bring your original self to work. Additionally, every Monday, kick off the week with a musical performance by our in-house band - The Rubber Band. You also get to participate in internal sports events, yoga challenges, or marathons. Working at Capgemini allows you to work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges. Capgemini is a global business and technology transformation partner, helping organizations accelerate their dual transition to a digital and sustainable world while creating tangible impact for enterprises and society. With a diverse group of 340,000 team members in more than 50 countries and a strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology. The company delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market-leading capabilities in AI, generative AI, cloud, and data, combined with deep industry expertise and partner ecosystem.,
Posted 3 days ago
2.0 - 6.0 years
0 Lacs
kolkata, west bengal
On-site
Join Our Team at Calcutta Business School! We are looking for a dedicated individual to join our team in the field of Supply Chain Management. The ideal candidate will have expertise in areas such as Supply Chain Strategy, SCM Analytics, Logistics and Distribution Management, Operations Research, Inventory and Warehouse Management. Qualifications for this role include a Masters degree with an excellent academic record. A minimum of 2 years of teaching experience is required, with a PhD being preferred. Candidates with a background from institutions such as IIT or IIM are preferred. A research-oriented mindset is also highly valued for this position. This is a full-time position based in Kolkata, India. To apply, please send your resume and cover letter to: careers.sf.1920@gmail.com We look forward to welcoming you to our team at Calcutta Business School!,
Posted 3 days ago
8.0 years
0 Lacs
Kolkata metropolitan area, West Bengal, India
On-site
Shift timings 12 PM to 9:30 PM IST Title: Salesforce Lead Job Experience: 8-10 Years of experience. Job Description: Job Summary: Salesforce CRM is must Healthcare domain experience is required Lead the Salesforce team The Salesforce Lead Developer collaborates with the project team and the client to translate business requirements into working Salesforce solutions. The Senior Developer has a deep familiarity with Salesforce platform configuration and customization and integrates Salesforce with other applications or data management platforms. As a Senior member of a project team, the Senior Developer mentors more junior resources, works with the Technical Lead to assign work to other team members and uses thought leadership and experience to solve the most difficult technical challenges on the Salesforce platform. The Senior Developer has a wide range of experiences across the Salesforce clouds and has integrated the platform with other applications for customers across a wide range of industries. Responsibilities • Designs, develops, tests, and supports custom Salesforce applications using Service Cloud, Apex Triggers, Visualforce or Experience Sites pages, API / Web Services, Salesforce Metadata API etc. as appropriate using code authoring tools such as Eclipse IDE/VS Code to satisfy the client’s business requirements. • Performs Salesforce configuration and administrative functions as required. • Mavens knowledge is required • Support the creation of customizations and integrations required to solution delivery • Configure the Salesforce application based on the business requirements • Develop custom applications using Apex Triggers & Classes, Visualforce, JavaScript, AJAX, HTML, CSS • Develop and maintain Salesforce Lightning Web Components • Design and development of API-driven or Web Service driven system integration on Salesforce platform • Experience in designing bulk data migration mechanisms on Salesforce • Apply best practices and experience to build Salesforce applications. • Develop estimates for projects / user stories • Work closely with other developers in the team, business analyst, QA analyst and project managers. • Research Salesforce capabilities as needed to suit business requirements, and provide gap analysis • Understanding and experience of using Salesforce compatible DevOps tools • Skills in Angular JS, HTML 5, CSS 3, JavaScript, jQuery is a plus. Skills and Qualifications Required • At least 5+ years in a consulting function • Education: Bachelor’s Degree (Computer Science) • Minimum 4 years of application design and development experience on Service Cloud • Minimum 3 years of experience developing and customizing Salesforce application using APIs, Apex, SOQL, Visualforce and Lightning Web Components • Experience of managing implementation with Tools like Copado / Flosum / VSCode, Workbench, Data Loader etc. • 2+ years of working with clients and vendors developing solutions and supporting projects www.twotwolbbs.com cyan@twotwo1bbs.com Putting a thinking cap on sales from requirements gathering to release management • Experience integrating Salesforce with other applications • Manage multiple assignments and deadlines • Salesforce Platform Developer I certification • Salesforce Platform Developer II Certification Preferred • At least 7+ years in a consulting function • Salesforce Service Cloud Certification
Posted 3 days ago
2.0 - 6.0 years
0 Lacs
howrah, west bengal
On-site
As a Digital Marketing Executive at Jaypee India Limited, you will have the opportunity to showcase your expertise in Social Media Marketing, Search Engine Marketing (SEM), Search Engine Optimization (SEO), Email Marketing, Creative Writing, and English Proficiency. You will be responsible for developing and implementing digital marketing strategies to drive online traffic and engagement. This includes managing social media channels, creating engaging content to increase brand awareness, and optimizing website content for SEO to improve search engine rankings and increase organic traffic. Additionally, you will plan and execute email marketing campaigns to nurture leads and drive conversions. Your role will also involve writing compelling and persuasive copy for various marketing materials and campaigns. Monitoring and analyzing digital marketing performance metrics to track ROI and make data-driven decisions will be a key part of your responsibilities. You will collaborate with cross-functional teams to ensure alignment with overall marketing goals and objectives. If you are a creative and data-driven individual with a passion for digital marketing, this role is perfect for you. Join our team at Jaypee India Limited and take your career to new heights. About Company: Jaypee India Limited has been in this industry for 35+ years. Our milestones include establishing a profitable business model and creating a realistic marketing strategy that can scale. We actively leverage the internet and work with the right people to implement beneficial techniques and seize better opportunities.,
Posted 3 days ago
2.0 - 6.0 years
0 Lacs
kolkata, west bengal
On-site
You will be responsible for achieving business targets by acquiring new client relationships and maintaining them. As a Graduate in any discipline, you will identify target areas for prospective business and pre-screen customer segments according to organizational norms. Your key tasks will include ensuring the number of log-ins along with disbursements and maintaining a high level of customer satisfaction by proactively understanding customer needs and cross-selling multiple products based on their requirements. In this role, you will execute sales promotion activities to generate customer interest in the TCFSL brand and build strong client relationships both internally and externally. It will be essential to establish a strong brand identification with potential customers and ensure vendor empanelment while developing relationships with new vendors. Additionally, you will be responsible for developing robust distribution channels and ensuring compliance with all Audit/RBI regulations.,
Posted 3 days ago
1.0 - 5.0 years
0 Lacs
kolkata, west bengal
On-site
You should have a minimum of 1 year of industry knowledge in digital marketing. The job is based in Kolkata and requires full-time commitment. Salary will be as per your experience and industry standard. You should be well-versed with the latest technologies and have a good command over the English language. Additionally, you should be capable of handling customer requirements effectively. To apply for the position, please send your CV to cv@thebinarycomputer.com. In the subject line, mention the post you are applying for, your last salary, and attach your current profile picture.,
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
kolkata, west bengal
On-site
Job Description: PS World Wide CAD is a renowned provider of AutoCAD conversion and cutting-edge BIM solutions to clients worldwide. Specializing in serving Architecture, Engineering & Construction (AEC) firms, we facilitate clients in optimizing their construction projects through improved coordination, collaboration, and risk management. Our exceptional operational management ensures the delivery of comprehensive engineering, design, drafting, and BIM modeling services across various disciplines, guaranteeing precise and outstanding project results. Our headquarters are located in Kolkata, offering flexible engagement models that prioritize scalability, efficiency, and unwavering quality, establishing us as a global leader in BIM services. As an AutoCAD Expertise and Business Development Manager, your role at PS World Wide CAD is pivotal. This full-time, on-site position in Kolkata demands expertise in technical AutoCAD drawings, encompassing architectural, construction drawings, and space planning. You will be responsible for not only developing these drawings but also engaging with clients to comprehend their requirements and transform them into actionable plans. Your focus will extend to driving business growth by identifying new prospects, formulating strategies, and nurturing client relationships. Qualifications: - Proficient in Architectural Drawings, Construction Drawings, and Drawing techniques - Expertise in Space Planning - Exceptional Communication skills - Ability to cultivate and sustain client relationships - Holds a Bachelor's degree in Architecture, Engineering, or related field - Proficiency in AutoCAD software - Prior experience in project management is advantageous - Demonstrated capability in devising business strategies and fostering growth Join PS World Wide CAD as the AutoCAD Expertise and Business Development Manager to contribute to our mission of delivering top-notch BIM services and spearheading business expansion.,
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
kolkata, west bengal
On-site
You are a detail-oriented and proactive Google My Business (GMB) Specialist responsible for managing and optimizing Google My Business listings. Your main focus will be on enhancing visibility in local search results by utilizing your expertise in local SEO, online reputation management, and digital marketing strategies. As a Google My Business Specialist, your key responsibilities include creating, claiming, and verifying GMB listings for multiple locations. You will ensure that all business information is accurate and regularly update listings with new content such as photos, posts, and offers. Implementing local SEO strategies to improve search rankings, conducting keyword research, and optimizing GMB listings are crucial tasks in your role. Customer engagement plays a significant role in your job, where you will monitor and respond to customer reviews and questions on GMB. Engaging with customers through posts and updates to promote services, events, and special offers is essential. You will also analyze GMB insights and performance metrics to assess the effectiveness of listings, preparing regular reports and providing recommendations for improvement. Collaboration with marketing, sales, and customer service teams is key to ensure consistent messaging and branding across all platforms. Working closely with web developers and designers to enhance the overall online presence is part of your responsibilities. Staying updated on the latest trends and updates in local SEO and Google My Business features by attending training sessions and webinars is necessary to continuously improve your skills and knowledge. Qualifications for this role include a Bachelor's degree in Marketing, Business, Communications, or a related field. You should have proven experience in local SEO, digital marketing, or managing Google My Business listings. Strong analytical skills, experience with data analysis tools, excellent written and verbal communication skills, familiarity with online review management, and proficiency in using GMB are required. This position requires 3 to 6 years of experience. The salary range is open for discussion, and the work location is in Kolkata with a hybrid work mode. Benefits include a competitive salary, performance-based increments, opportunities for professional development and training, flexible work hours, and hybrid work options. To apply for this position, interested candidates should submit their resume to hr@alphabusinessdesigns.com along with a cover letter detailing their experience with Meta Ads and examples of successful campaigns they have managed.,
Posted 3 days ago
0.0 - 4.0 years
0 Lacs
siliguri, west bengal
On-site
You will be joining Meso Design Studio, a dynamic architectural and interior design firm based in Siliguri and Darjeeling, West Bengal. Specializing in architectural design, planning, master planning, interior design, 3D visualization, and Detailed Project Reports (DPRs), our approach emphasizes Japandi and modern minimalism. We prioritize clarity, functionality, and aesthetic balance, tailored to each client's vision. Known for our approachability, transparency, and responsiveness, we value efficiency, innovation, and the creation of meaningful spaces. As a Junior Architect/Intern, you will work on-site in Siliguri on a full-time basis. Your responsibilities will include assisting in architectural design, developing project plans, and creating 3D visualizations. Project management is a key aspect of this role, involving collaboration with team members and clients to achieve project objectives. You will be tasked with integrating various design elements to provide cohesive and innovative solutions throughout the design process. The ideal candidate should possess skills in Architecture and Architectural Design, along with experience in Project Management. Proficiency in Software Development and Integration is essential, as well as strong communication and collaborative skills. A Bachelor's degree in Architecture or a related field is preferred, and prior experience in an architectural firm or related industry would be advantageous. Proficiency in design and visualization software tools is also required for this role.,
Posted 3 days ago
12.0 - 16.0 years
0 Lacs
kolkata, west bengal
On-site
As a Lead Talent Consultant - Assistant Director at EY Global Delivery Services (GDS), you will have the opportunity to shape the talent agenda for a business unit and be the main point of contact for leadership on various talent-related matters. Your role will involve driving the engagement agenda, collaborating with team members to provide change leadership, enhance workforce capability, and manage talent effectively. By gaining a deep understanding of the business unit's direction and talent-related issues, you will play a key role in implementing projects and processes successfully. Your responsibilities will include designing and delivering an engagement framework for the business unit, supporting business leaders in implementing engagement initiatives, managing the talent consulting team, and addressing issues within the business unit effectively. You will act as a coach to business leaders/managers, provide insights on people issues, ensure professional delivery of people management activities, and execute innovative HR programs. Additionally, you will facilitate change, support special projects, and ensure compliance with local regulations and risk management. To excel in this role, you should possess strong business acumen, commercial awareness, and the ability to develop actionable plans aligned with the business unit's strategy. Building strong relationships with stakeholders, having experience in complex employee relations activities, motivating team members, and collaborating with other Talent Centre of Excellence teams are essential skills. Your ability to work with ambiguity, build consensus across diverse groups, and drive high-performance are also key attributes for success. To qualify for this role, a graduate or postgraduate qualification in Business or Human Resource discipline is desirable, along with 12-15 years of proven HR generalist experience and team management experience. Professional HR accreditation, experience in consulting or professional services, and exposure to cross-border environments are considered beneficial. At EY GDS, you will have the opportunity to work in a dynamic global delivery network, collaborating with teams worldwide and contributing to the EY growth strategy. Continuous learning, personalized success, transformative leadership, and a diverse and inclusive culture are some of the key benefits of joining EY. By embracing new technologies and insights, EY teams work across a range of services to address pressing issues and shape the future with confidence. Join EY and be part of building a better working world, where you can create new value for clients, people, society, and the planet, while fostering trust in capital markets. With EY, you can develop the skills and mindset needed to navigate the future successfully, make a meaningful impact, lead with confidence, and contribute to a diverse and inclusive culture.,
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
west bengal
On-site
You will be working as a Corporate Sales Marketing professional in a full-time on-site role at Travel Host Online in Bidhannagar. Your main responsibilities will include managing corporate sales, identifying business opportunities, negotiating deals, and expanding the company's corporate client base. You will need to identify potential clients, deliver sales presentations, maintain relationships with existing clients, and collaborate with other departments to meet client needs effectively. To excel in this role, you should possess skills in corporate sales, sales management, business development, and negotiation. Strong interpersonal and communication skills are essential, along with the ability to work both independently and as part of a team. A successful track record of achieving sales targets is crucial. A Bachelor's degree in Business, Marketing, or a related field is required, and experience in the travel industry would be beneficial.,
Posted 3 days ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Greetings from Adeeba Group! We are currently looking for candidates to join our team for the Outbound Website Sales Process (Voice). The ideal candidate should have a minimum of 6 months to 2 years of experience in Website Selling BPO. The annual salary for this position ranges from 1.5 Lacs to 2.25 Lacs. The job location is in Kolkata, specifically in Salt Lake. If you are interested in applying, please note that the walk-in dates are scheduled from 10th July to 20th July between 11:30 am to 4:00 pm. The interview location is as follows: Adeeba-E-Services Pvt Ltd 6th Floor, Shaila Tower EP/GP Block, Webel More Sector-5, Saltlake Kolkata-700091 As a Senior Process Associate, your responsibilities will include working in the Outbound Voice Process for Websites during night shifts. To be eligible for this position, you must have experience in international outbound Website sales, be willing to work night shifts, able to join immediately, and have fluency in English. In return, we offer a fixed salary, 5 days working week with Saturdays and Sundays off, huge incentives, and a friendly working environment. If you meet the eligibility criteria and are interested in this opportunity, please feel free to contact Paromita (HR) at 9038208238.,
Posted 3 days ago
2.0 - 6.0 years
0 Lacs
malda, west bengal
On-site
Job Description: As a Store Manager at MARDA COLLECTIONS PVT LTD, located in Malda, you will play a crucial role in overseeing the daily operations of the store. Your primary responsibilities will include ensuring customer satisfaction, implementing retail loss prevention strategies, managing store employees, and keeping track of inventory levels. It will be your duty to engage with customers, provide exceptional service, and work towards achieving sales and profitability targets. To excel in this role, you must possess strong customer service and communication skills. Your experience in store management will be valuable, along with your knowledge of retail loss prevention strategies. Effective leadership and team management are essential qualities for this position. Your organizational skills and ability to multitask will contribute to the smooth functioning of the store. While previous experience in a retail environment is advantageous, it is not mandatory. A Bachelor's degree in Business Administration, Retail Management, or a related field is preferred. Join our team at MARDA COLLECTIONS PVT LTD and be part of a company known for its quality products and exceptional customer service. We look forward to welcoming you as our new Store Manager in Malda, where you will contribute to our commitment to maintaining high standards and meeting customer needs in the retail industry.,
Posted 3 days ago
5.0 - 9.0 years
0 Lacs
kolkata, west bengal
On-site
As a Tech Lead/Principal Engineer in Backend, you will be overseeing a team of software engineers and taking charge of the design, development, and maintenance of scalable backend services. Your expertise in Golang and SQL databases (specifically Postgres and SAP Hana) will be crucial in optimizing performance and ensuring data integrity. Additionally, your role will involve guiding architectural decisions, advocating for best practices in system design, and anticipating future scaling challenges. Collaboration with product managers and stakeholders will be essential in defining requirements, deliverables, and setting expectations for development tasks. You will be instrumental in fostering a team culture that prioritizes quality code, continuous improvement, and proactive problem-solving. Encouraging a learning environment by promoting knowledge sharing and professional growth among team members will be a key aspect of your responsibilities. Efficiency in development without compromising system performance by utilizing existing libraries and tools will be expected from you. Acting as the primary technical contact for non-technical partners, translating complex concepts into understandable language and actionable items, will be part of your daily interactions. Leading by example in resolving challenging software issues and implementing preventive measures for future occurrences will be crucial in maintaining a collaborative and approachable leadership style. Ensuring proficiency in DevOps practices, including Kubernetes, Docker, and CI/CD pipelines among your team members, to streamline development and deployment processes will be a priority. Emphasizing unit testing as an integral part of the development process and advocating for test-driven development (TDD) practices will be a cornerstone of your leadership in software development. To excel in this role, you are required to hold a Bachelor's or Master's degree in Computer Science, Engineering, or a related field, with a minimum of 5 years of professional backend development experience. Strong proficiency in Golang, expert-level experience in SQL and database design (Postgres, SAP Hana), proven leadership skills, and a robust understanding of system design principles are essential requirements. Effective communication skills, experience with Kubernetes, Docker, and CI/CD pipelines, and familiarity with cloud service providers and monitoring tools are also necessary for success in this role. Your technical expertise in the specified tech stack, including Golang, PostgreSQL, SAP Hana, Redis, Elasticsearch, Docker, Kubernetes, Git, RESTful API, GraphQL, GRPC, microservices architecture, and experience with cloud service providers and monitoring tools, will be highly valuable. Additionally, familiarity with React and Node JS will be considered an added advantage for this position.,
Posted 3 days ago
1.0 - 5.0 years
0 Lacs
kolkata, west bengal
On-site
The position available is for a Team Leader at Yaduka Group with the Job Code: KPI107. As a Team Leader, you will be responsible for overseeing a team and ensuring efficient operations in the Elevator/Lift/Escalator industry. The ideal candidate should have 1-2 years of experience in the field and hold a degree in Electrical Engineering. Your primary responsibilities will include demonstrating technical expertise in the electrical components of hydraulic Parking Systems. Additionally, you should possess excellent communication skills in English, Hindi, and Bengali to effectively interact with clients, team members, technicians, and principals. Proficiency in MS Office and hands-on experience with ERP systems is essential for this role. You will be expected to handle day-to-day operations, coordinate tasks, and demonstrate the ability to tackle challenges effectively. If you believe you meet the requirements for this position, kindly send your updated resume along with a photograph to hr@yadukagroup.com, mentioning the Job Code and Position in the subject line. The job location for this position is in Kolkata.,
Posted 3 days ago
1.0 - 5.0 years
0 Lacs
durgapur, west bengal
On-site
As a part of this role, you will be required to visit customer sites to conduct product demonstrations and handle any customer complaints that may arise. This will involve effectively showcasing the features and benefits of the products to potential customers during the demonstrations. In addition, you will be responsible for addressing any concerns or issues raised by customers in a professional and timely manner to ensure a positive customer experience. Your ability to communicate effectively and provide solutions to customer queries will be key to success in this position.,
Posted 3 days ago
2.0 - 6.0 years
0 Lacs
kolkata, west bengal
On-site
You should be experienced in medical equipment sales. This full-time position offers a compensation package including a performance bonus. The work schedule is during the day shift, and the work location is in person. For further details, please contact the employer at +91 8617274272.,
Posted 3 days ago
0.0 - 4.0 years
0 Lacs
kolkata, west bengal
On-site
As a Customer Service Associate at Fusion CX in Kolkata, you will be an integral part of our hotel booking or hospitality sales process. You will handle international inbound inquiries related to hotel bookings, converting them into sales through effective communication and upselling strategies. Your role will involve delivering outstanding customer service to ensure a seamless booking experience, resolving customer concerns with professionalism and efficiency, and consistently meeting or exceeding monthly sales targets. It will also be your responsibility to maintain detailed and accurate records of customer interactions and sales. To be successful in this role, you should have a minimum of 6 months of experience in international sales, specifically in upselling within the hospitality/hotel booking domain. Excellent verbal communication skills in English with a persuasive and confident demeanor are essential. Prior experience dealing with UK and US customers is preferred, and you should be comfortable working in a 24/7 rotational shift environment. Immediate joiners will be given preference, and familiarity with CRM systems and sales pipelines is a plus. As a Customer Service Associate (Hospitality Hotel Booking Sales) at Fusion CX, located in Y9, Street No. 13, EP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091, you will work in 24/7 rotational shifts, with one-way cab provided during odd hours. You will have 7 rotational week offs per month, and the employment type is full-time, on-site, with immediate joiners preferred. Joining Fusion CX means becoming part of a mission-driven, globally aligned CX transformation company. You will have the opportunity to work alongside global professionals and gain exposure to UK and US clientele. We offer a structured work environment designed to support performance and well-being, comprehensive onboarding, and ongoing development opportunities. Our people-first culture values initiative, communication, and empathy, providing you with the experience and rewards of an international hospitality campaign right here in Kolkata. If you are ready to grow your career in customer service jobs and be part of a winning team at Fusion CX, apply now for the position of Customer Service Associate for hotel bookings and the hospitality sales team.,
Posted 3 days ago
2.0 - 6.0 years
0 - 0 Lacs
west bengal
On-site
We are looking for a talented and innovative WordPress Developer to become a valuable member of our internal team at our office in Sehara Bazar. The ideal candidate should possess practical experience with Elementor, strong WordPress development capabilities, and a comprehensive grasp of both front-end and back-end technologies. Proficiency in Shopify website development is also essential. Your primary responsibility will involve crafting dynamic, responsive, and high-performance websites for a variety of client projects. Your duties will include developing and managing customized WordPress websites utilizing Elementor and Divi page builders, designing responsive and user-centric layouts, and writing clean, reusable code in HTML, CSS, JavaScript, and PHP. You will also be tasked with customizing themes, integrating third-party plugins, optimizing websites for speed, SEO, and accessibility, identifying and resolving WordPress-related bugs and technical issues, and collaborating with designers, marketers, and other team members to ensure successful project completion. Furthermore, you will be responsible for maintaining site security, conducting regular updates, managing backups, working with APIs, and implementing features using the WordPress REST API. To excel in this role, you should possess at least 2 years of hands-on experience in WordPress development, a strong command of Elementor and Divi, expertise in HTML, CSS, JavaScript, PHP, and custom WordPress theme development, familiarity with WooCommerce customization, and proficiency in Shopify website development. Additionally, you should have a solid understanding of SEO, UI/UX principles, responsive design, Git/version control systems, and the ability to create custom functions in PHP. Knowledge of CodeIgniter, MySQL databases, WordPress security practices, and ongoing maintenance is advantageous. Effective communication, problem-solving skills, and the ability to work collaboratively are also crucial for success in this role. In return, you will have the opportunity to work on a diverse range of projects in a supportive and cooperative team environment. Depending on your performance, there is potential for a long-term contract or a full-time position. This position is based in Sehara Bazar, Purba Bardhaman, and requires on-site work. The job type can be part-time, contractual, or full-time, with a minimum experience requirement of 2 to 5 years. The expected schedule is during the day shift, with a salary ranging from 8,000 to 12,000 per month. The anticipated work hours are between 48 to 50 per week.,
Posted 3 days ago
5.0 - 9.0 years
0 Lacs
kolkata, west bengal
On-site
We are seeking a passionate and skilled UX/UI Designer with 5-8 years of experience to join our team in Kolkata. The ideal candidate should possess a strong understanding of user-centered design principles, exceptional problem-solving skills, and the ability to create intuitive and engaging digital experiences. As a UX/UI Designer, you will collaborate closely with cross-functional teams, including product managers, developers, and stakeholders, to design seamless and delightful user experiences. Key Responsibilities: User Research & Analysis: - Conduct user research to comprehend user needs, behaviors, and pain points. - Analyze data and user feedback to drive design decisions and strategies. - Develop user personas, journey maps, and use cases for guiding design efforts. Design & Prototyping: - Generate wireframes, mockups, and interactive prototypes to effectively communicate design concepts. - Establish and uphold design systems to ensure consistency across platforms. - Iterate on designs based on user feedback, testing results, and stakeholder input. Collaboration & Communication: - Collaborate with project managers, developers, and stakeholders to define and refine design requirements. - Present design solutions and rationale to stakeholders and incorporate feedback into the design process. - Conduct design workshops and brainstorming sessions to foster creativity and alignment. Testing & Optimization: - Plan and execute usability testing to assess design effectiveness and identify areas for enhancement. - Stay abreast of industry trends, best practices, and emerging technologies to ensure innovative and relevant designs. Qualifications: Education & Experience: - Bachelor's degree in any stream. - 5+ years of experience in UX design. Skills: - Proficiency in design and prototyping tools such as Figma. - Strong grasp of user-centered design principles, interaction design, and usability.,
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
kolkata, west bengal
On-site
Uno Tasker is a dynamic platform dedicated to revolutionizing how on-demand services are delivered. We have a strong focus on connecting skilled professionals (Taskers) with customers in real-time, offering a wide range of services from errands to specialized tasks. As we continue to expand, maintaining a high-quality, scalable, and engaged supply of drivers holds utmost importance in achieving our mission. As a Driver Manager at Uno Tasker, you will play a crucial role in owning and optimizing the entire lifecycle of our driver community. Your responsibilities will encompass acquisition, onboarding, engagement, and retention strategies to ensure that our driver supply effectively meets demand and provides an exceptional experience to our customers. Your key responsibilities will include: Category Ownership: Defining and executing strategies aimed at growing and managing the driver category, covering aspects such as acquisition, onboarding, training, and performance optimization. Driver Acquisition: Developing sourcing campaigns both online and offline to attract qualified drivers based on specific geographic and service requirements. Onboarding & Training: Designing and implementing scalable onboarding processes to ensure that drivers meet quality, compliance, and service standards. Performance Management: Monitoring and enhancing driver KPIs including acceptance rate, reliability, customer satisfaction, and retention. Engagement & Retention: Creating programs to cultivate loyalty, minimize churn, and sustain an active supply through rewards, incentives, and community-building initiatives. Data-Driven Decision Making: Utilizing data and insights to track category performance and identify opportunities for improvement and innovation. Cross-Functional Collaboration: Collaborating closely with Product, Marketing, Operations, and Customer Support teams to enhance the driver experience and service quality. Compliance: Ensuring that drivers comply with legal, safety, and operational standards set by the platform and local regulations. As the Driver Manager at Uno Tasker, you will be at the forefront of shaping and enhancing the driver community's experience, contributing significantly to the success and growth of our platform.,
Posted 3 days ago
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