2631 Jobs in Punjab - Page 15

Job Description: We are actively seeking dedicated Customer Support Executives to join our team, handling queries from both domestic and international clients. The ideal candidate will be responsible for providing exceptional service across multiple communication channels including phone calls, chats, and emails. This role offers an excellent opportunity for freshers as well as experienced professionals looking to grow their career in customer service. Key Responsibilities: Manage incoming customer queries through phone, chat, and email promptly and professionally Provide accurate information about products and services to address customer concerns Ensure timely resolution of customer issues while maintaining high service standards Document interactions and follow up as necessary to ensure customer satisfaction Collaborate with internal teams to escalate and resolve complex issues Maintain a positive and customer-centric attitude during all interactions Candidate Profile: Freshers and experienced candidates are welcome to apply Strong problem-solving skills and ability to handle multiple communication channels Ability to work effectively in a team-oriented environment Comfortable working in a dynamic and fast-paced setting Willingness to learn and adapt to new processes and technologies

Handle inbound and outbound calls for premium customers. Provide quick and effective resolution to customer queries and concerns. Maintain a polite and professional tone throughout interactions. Document call details and ensure accurate customer records. Meet quality and service level benchmarks consistently. Collaborate with support teams for issue resolution and follow-up. Requirements: Excellent spoken English communication skills Prior experience in a voice process preferred; freshers can apply Ability to handle premium/high-value customers with patience and clarity Basic computer skills and good typing speed

Resolve customer queries and complaints efficiently and professionally Build sustainable relationships and trust with customers through open and interactive communication Provide accurate, clear, and complete information to customers Ensure customer satisfaction through timely follow-ups and effective issue resolution Candidate Profile: Excellent English communication skills (verbal and written) Open to Undergraduates, Graduates, and Postgraduates Freshers and experienced candidates welcome Must be willing to work in rotational shifts (24x7) Immediate joiners preferred Work from office only Must be available for a face-to-face interview Work Conditions: 5 days working with 2 rotational week-offs Office-based role with structured training and growth opportunities

Resolve client queries & assess their needs to achieve satisfaction Build sustainable relationships and trust with customer Provide accurate, valid and complete information Required Candidate profile Excellent English Communication UG/Grad/PG Fresher/Exp. Rotational Shifts ( 24*7) Work from office Immediate joiners only

Job Responsibilities: Handle inbound and outbound customer calls professionally Respond to customer queries through email and live chat Provide accurate, timely, and effective solutions to customer concerns Ensure high levels of customer satisfaction through excellent service delivery Adhere to shift schedules and performance metrics Work Conditions: 5 days working with 2 rotational week-offs Rotational shifts (24x7) Both-side cab facility provided Immediate joiners required Face-to-face interview mandatory Candidate Profile: Excellent English communication skills (spoken and written) Open to Undergraduates, Graduates, and Postgraduates Freshers and experienced candidates welcome Must be flexible with night and rotational shifts Strong interpersonal and customer-handling skills

Job Responsibilities: Handle inbound and outbound customer calls professionally Respond to customer queries through email and live chat Provide accurate, timely, and effective solutions to customer concerns Ensure high levels of customer satisfaction through excellent service delivery Adhere to shift schedules and performance metrics Work Conditions: 5 days working with 2 rotational week-offs Rotational shifts (24x7) Both-side cab facility provided Immediate joiners required Face-to-face interview mandatory Candidate Profile: Excellent English communication skills (spoken and written) Open to Undergraduates, Graduates, and Postgraduates Freshers and experienced candidates welcome Must be flexible with night and rotational shifts Strong interpersonal and customer-handling skills

We are looking for motivated Voice/Chat BPO professionals to join our customer service team. The ideal candidate will manage customer interactions via voice calls and chat platforms, providing timely and effective solutions. This role requires excellent multitasking skills and the ability to maintain professionalism while handling diverse customer needs. Key Responsibilities: Handle inbound and outbound voice calls professionally Provide support and assistance to customers via chat Resolve customer queries and complaints efficiently Maintain accurate records of customer interactions Collaborate with team members to meet service targets Follow company policies and communication guidelines Desired Candidate Profile: Prior experience in voice or chat process in a BPO environment preferred Strong customer service orientation Ability to multitask and handle pressure Good typing speed and computer skills Willingness to work in shifts, including rotational shifts Freshers with relevant skills can also apply

Address customer inquiries and concerns in a professional manner. Provide product or service information and resolve problems efficiently. Document all customer interactions in the system accurately. Collaborate with internal teams for escalated or complex issues. Ensure a high standard of customer satisfaction. Follow company processes and meet performance targets. Requirements: Excellent communication and interpersonal skills Basic computer knowledge with good typing speed Willingness to work in voice and non-voice processes

Job Responsibilities: Handle inbound and outbound customer calls professionally Respond to customer queries through email and live chat Provide accurate, timely, and effective solutions to customer concerns Ensure high levels of customer satisfaction through excellent service delivery Adhere to shift schedules and performance metrics Work Conditions: 5 days working with 2 rotational week-offs Rotational shifts (24x7) Both-side cab facility provided Immediate joiners required Face-to-face interview mandatory Candidate Profile: Excellent English communication skills (spoken and written) Open to Undergraduates, Graduates, and Postgraduates Freshers and experienced candidates welcome Must be flexible with night and rotational shifts Strong interpersonal and customer-handling skills

Handle queries, requests and complaints from customers by ensuring end-to-end resolution Ensure a significant improvement in customer experience 5 days working Required Candidate Profile Work from office Excellent English communication skill 12/Grad/PG Rotational shifts Fresher / Experience Immediate joiners Candidate must be available for face-to-face round of interview

Answer incoming calls and respond to customer inquiries promptly. Provide accurate information regarding products, services, or orders. Record customer feedback and escalate issues when required. Handle complaints and provide appropriate solutions. Follow standard operating procedures and company guidelines. Maintain a positive and professional attitude during all interactions. Requirements: Strong verbal and written communication skills Good problem-solving and interpersonal abilities Basic computer knowledge and typing skills Comfortable with voice and non-voice processes

Communication skills, Problem-solving, CRM software, Multitasking, Patience, Time management A Customer Support Professional handles customer inquiries and resolves issues promptly via phone, email, or chat. They provide product or service information, troubleshoot problems, escalate complex cases, and ensure a positive customer experience while maintaining company standards and documentation.

International process! Support customers via phone, email, and chat. Resolve inquiries and troubleshoot issues. Maintain product knowledge and ensure satisfaction. Escalate complex issues to higher-level support. Required Candidate profile Excellent English Communication UG/Grad/PG Fresher/Exp. Rotational Shifts ( 24*7) Work from office Immediate joiners only Candidate must be available for face to face round of interview 5 days working

BULK Hiring!! Handle queries, requests and complaints from customers by ensuring end-to-end resolution Ensure a significant improvement in customer experience 5 days working Required Candidate Profile Work from office Excellent English communication skill 12/Grad/PG Rotational shifts Fresher / Experience Immediate joiners Candidate must be available for face-to-face round of interview

Handle customer queries efficiently via voice and non-voice channels (international process) Ensure timely resolution of issues while maintaining high service standards Provide clear and accurate information to customers Work in rotational shifts across 5.5 working days per week Maintain professionalism and empathy in all customer interactions Candidate Profile: Graduate/Undergraduate from any stream Freshers and experienced candidates are welcome Excellent verbal and written communication skills Willing to work in rotational shifts Immediate joiners preferred Perks & Benefits: Cab facility available Dynamic work environment with growth opportunities

Assistance to incoming phone calls/chats/email Provide accurate and complete information by using the right methods Meet personal/customer service 5 days working Rotational shifts Required Candidate profile Graduate/undergraduate Fresher/experienced both can apply Immediate joiner Must be flexible with rotational shifts Excellent phone etiquette and excellent verbal/written/and interpersonal skill

Location : Punjab ( Mohali ) Role: Sales Manager Agency Role Definition Sales manager is one who is responsible for Identifying and Recruiting Quality Associate Partner And Generate Sales from the Associate Partner to get the business for SasteGhar.com. Responsibility Deliverable Recruiting Quality Associate Partners. Achieve sales and Revenue Targets. Facilitating sales for the Associate Partners. Develop the Sales Skills And knowledge of the associate partners Tasks & Activities Recruiting Quality Associate Partner. Prospecting on Regular basis to find quality Associate Partner on regular Basis. Call Min 2 Hours/day to fix meetings with prospecting Associate Partners. Do Minimum 10 Screenings In Office Invite 16 prospects to Career Seminar per Month. Achieve sales And Revenue Target Creating Sales funnel and tracking C.M.S.C Score of the Team and ensuring enough inputs to over Achieve Goal Set Monthly/Quarterly/ Half yearly/ Yearly Goals of Associate Partners. Facilitating sales for the Associate Partners Demonstrate 10 sales calls in field. Track C.M.S.C Score Observe 5 sales Calls in field Help Associate Partner to close the sale Develop the Sales Skills And knowledge of the associate partners Do GID every Month Do role Plays of Sales Call with each AP Plan Training of Associates As per need Skills: performance tracking,sales management,recruitment,sales strategy,team handling,sales manager,recruiting,sales,sales training Show more Show less

Key Responsibilities: Respond promptly to customer inquiries via phone, email, or chat. Resolve customer complaints efficiently while maintaining a professional tone. Document interactions and transactions accurately in the system. Guide customers through basic troubleshooting and provide product/service information. Collaborate with internal departments to escalate and resolve complex issues. Maintain high customer satisfaction through active listening and empathy. Requirements: Graduate/Undergraduate (Freshers and experienced candidates welcome). Strong verbal and written communication skills in English. Ability to manage time effectively in a fast-paced environment. Willingness to work in rotational shifts and handle high-volume interactions. Basic computer literacy and familiarity with CRM tools is a plus. Positive attitude and excellent interpersonal skills.

Key Responsibilities: Respond promptly to customer inquiries via phone, email, or chat. Resolve customer complaints efficiently while maintaining a professional tone. Document interactions and transactions accurately in the system. Guide customers through basic troubleshooting and provide product/service information. Collaborate with internal departments to escalate and resolve complex issues. Maintain high customer satisfaction through active listening and empathy. Requirements: Graduate/Undergraduate (Freshers and experienced candidates welcome). Strong verbal and written communication skills in English. Ability to manage time effectively in a fast-paced environment. Willingness to work in rotational shifts and handle high-volume interactions. Basic computer literacy and familiarity with CRM tools is a plus. Positive attitude and excellent interpersonal skills.

Resolving customer queries & issues via call/chat/email Rotational Shifts Provide accurate & complete information HR Shreya @9058913769 Required Candidate profile Should have Excellent communication skills (Verbal & written) Comfortable in rotational shifts Only Graduates Fresher & Experienced both can apply Immediate joiners only

Required Candidate profile WORK FROM OFFICE Excellent English Communication required UG/Grad/PG Fresher/Exp. Rotational Shifts ( 24*7) Immediate joiners only Candidate must be available for face to face round of interview

Resolve client queries & assess their needs to achieve satisfaction Build sustainable relationships and trust with customer Provide accurate, valid and complete information Good CommunicationUnlimited incentives. Required Candidate profile Immediate joiners Graduate/Undergraduate Fresher/Experienced both can apply Must be flexible with rotational shifts

Handling Customer Queries & provide appropriate solutions Process customer requests related to products/services offered by the company Maintain accurate records Salary working Rotational shiftsCall/WhatsApp HR Anjali 7060788176 Required Candidate profile Excellent Communication skills in English is required UG/Graduate Fresher can also apply Immediate joiners Flexible with rotational shifts Excellent phone etiquette & interpersonal skill

Provide prompt, professional voice/chat support. Resolve queries efficiently. Maintain high communication and satisfaction. Troubleshoot and escalate as needed. Meet performance targets. GREAT Incentives Both side cabs Required Candidate profile Excellent English Communication required Fresher/Exp. Rotational Shifts ( 24*7) Immediate joiners only Candidate must be available for face to face round of interview

Job Responsibilities: Handle international client queries professionally over voice calls Understand and assess customer needs to deliver appropriate solutions Build trust and long-term relationships through effective communication Provide accurate, valid, and complete information to customers Ensure high customer satisfaction and timely resolution of issues Candidate Profile: Immediate joiners preferred Open to graduates and undergraduates Freshers and experienced candidates can apply Must have excellent verbal communication skills Flexible to work in rotational shifts, including night shifts Strong interpersonal and problem-solving abilities Perks & Benefits: Walk-in interview Unlimited incentives Attractive allowances and performance-based bonuses Cab facility provided