23106 Jobs in Kolkata - Page 2

Asst. Manager – Procurement will lead sourcing, vendor management, and cost-effective, ethical procurement with 10+ years' experience in the Indian market. Role based in Kolkata HO, focusing on strategy, compliance, and inventory optimization.

URGENTLY Hiring Product Specialist / Sales Manager for Medical Device MNC. Vacant Location : HYDERABAD / BANGALORE / CHENNAI (Covering South India) KOLKATA (Covering Eastern Region) Job Description : Promoting the products and generating business Achieving assigned Area and Brand wise sales target Conduct activities and programs as per company strategy - OPD campaigns, Symposiums, CMEs etc to generating revenues. Developing KOL, establish dealers infrastructure to drive the business in private and government sector. Enjoying excellent relationship with all leading customer in the area. Ready to work on new launches with innovative technologies. Aggressive in sales plan and execution to achieve the revenue goals. To ensure full placement of products in entire market To increase market reach and visibility Conducting doctors meet/ conferences training programs and other marketing activities. Follow up with customers to resolve any issues and ensure satisfaction URGENTLY Share your CV at resume@aplepharma.com Qualification : Any Graduate (BE Biomedical / B.Pharma /B.sc preferable) Essential Skills: Hard worker with good market knowledge Self-starter with Initiative and Result Oriented Positive Attitude Good Communication & Good Documentation skills Good Analytical & Interpersonal Skills Committed & Ambitious Person who would be ready to take on challenging responsibilities. HR APLE PHARMA Deepika 7015693171, 8950062647

Roles and Responsibilities Design, develop, test, and deploy automation solutions using Uipath RPA platform. Collaborate with cross-functional teams to identify business processes for automation opportunities. Troubleshoot issues related to robotic process automation (RPA) implementation. Provide training and support to clients on the usage of developed RPA solutions. Develop and deploy automation solutions for web-based applications, Citrix environments, Excel, and other desktop applications. Focus on continuous improvement, ensuring the highest standards in development, debugging, exception handling, and process optimization. Automate complex business processes, focusing on US Healthcare processes such as Eligibility Verification, Accounts Receivable (AR), Payment Posting, Authorization, and Charge Entry. Perks and benefits Heath Insurance Accidental Insurance 5 Days Working Sat & Sun Fixed Off Provident Fund Location - 1702 17th Floor Ergo Tower Salt Lake Sector 5 Interested candidates can share their resumes on Sonal.technocraze@gmail.com or WhatsApp ( 96253 33565 ).

Role Title Lead Corporate Sales Role Summary: Identifying and acquiring potential Corporate tie-ups across the industry with the optimum emphasis on quality, compliance, and business potential. Working with Corporate sales team What the role entails Key accountabilities/ responsibilities Lead Generation : Direct Contact customers via emails and phone calls to offer them products and services through Channels Like Brokers, Web, Reference and other intermediaries. Lead Development : Visit clients or arrange meetings to discuss a product and how it will meet the requirements of a customer. Deliver sales pitches and presentations to clients, highlighting the benefits of a product to influence purchase Market Intelligence : Communicate with customers to identify needs, trends, products, providers, and design solutions accordingly. Contribute internally for product and process development. Connect externally with possible Vendor collaborators to enhance product suite. What we are looking for: - Market knowledge Good communication skills - Knowledge in MS Excel, PPT, and other MS office tools - A high-performance culture with phenomenal career progression. - Work with young and enthusiastic team and management. - We will cultivate your talent in an inclusive culture that values diversity Interested Candidate share cv in - taniya.lal@metropolisindia.com & mukul.paira@metropolisindia.com

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Prod Quality &Complaint Mgt.(Med Device).

Job Title: Techncial Sales Engineer / Sr. Sales Engineer Location: Ahmedabad, Delhi/NCR, Kolkata, Mumbai, Bengaluru Key Responsibilities: Potential sales lead identification, who will benefit from company products or services and maximize customers potential in designated regions. Conduct regular customer visits, including pre-sales and post-sales meetings. Build and maintain strong relationships with existing customers; establish connections with new customers. Travel extensively across the region and nearby industrial areas for client engagement. Participate actively in exhibitions as directed by the Sales Manager. Generate leads and enquiries through early engagement with identified prospects. Prepare detailed visit reports outlining project status, opportunities, and stakeholder concerns. Schedule meetings and presentations for senior management based on qualified leads. Focus on application-specific enquiries and follow through until conversion. Organize and deliver technical presentations and product demonstrations. Skills Required: Qualification: B.E/B.Tech in Electronics, Electrical, IC or Instrumentation. Proven experience in sales within the automation industry, consistently meeting or exceeding targets. Hands-on experience in selling automation products such as: Controllers, Instruments, Digital Meters, Relays and Power supplies. Strong understanding of business and sales processes, ability to develop positive relationships with key decision-makers as well as a self-starter mentality.

Job Summary: The Center Head will be responsible for the overall management and operations of the IT training center. This includes overseeing academic delivery, sales and marketing efforts, student satisfaction, team performance, and center profitability. The Center Head ensures high-quality training services, maintains operational efficiency, and drives business growth through strategic initiatives. Key Responsibilities: 1. Center Operations Management: Oversee daily administrative and academic functions of the center. Ensure proper implementation of company policies, systems, and processes. Monitor infrastructure, IT equipment, and other resources for uninterrupted delivery. 2. Business Development & Sales: Drive student admissions and revenue targets through effective lead management and conversion strategies. Collaborate with the marketing team for local promotional campaigns, seminars, and workshops. Establish and maintain partnerships with schools, colleges, and local businesses. 3. Academic Delivery Oversight: Ensure timely commencement and completion of all courses as per the curriculum schedule. Coordinate with trainers to ensure quality delivery and up-to-date content. Monitor student progress and address feedback or concerns regarding academics. 4. Team Leadership & HR: Recruit, train, and manage faculty and support staff. Conduct regular performance reviews and encourage a collaborative team environment. Manage employee discipline, attendance, and motivation initiatives. 5. Student Engagement & Satisfaction: Maintain a positive and supportive learning environment. Ensure timely resolution of student grievances. Monitor student placement activities and support career guidance programs. 6. Reporting & Compliance: Maintain accurate records related to admissions, collections, academics, and staff. Provide regular MIS and performance reports to senior management. Ensure compliance with regulatory, statutory, and quality assurance norms. Qualifications & Skills: Bachelors degree (preferably in IT, Management, or Education); MBA is an advantage. 4–6 years of experience in a similar role, preferably in the education/training sector. Strong leadership and people management skills. Target-driven with proven sales and business development experience. Excellent communication and interpersonal abilities. Proficient in using CRM, ERP systems, and MS Office. Preferred Attributes: Knowledge of current IT trends, technologies, and certifications. Experience working in structured training companies like NIIT, Aptech, etc. Ability to manage multiple priorities and work under pressure.

Responsibilities • Knowledge of design principles and fundamentals of architecture • Understanding of performance engineering • Knowledge of quality processes and estimation techniques • Basic understanding of project domain • Ability to translate functional / nonfunctional requirements to systems requirements • Ability to design and code complex programs • Ability to write test cases and scenarios based on the specifications • Good understanding of SDLC and agile methodologies • Awareness of latest technologies and trends • Logical thinking and problem-solving skills along with an ability to collaborate Technical and Professional Requirements: Domain->User Experience Design->Interaction design Preferred Skills: Domain->User Experience Design->Interaction design Educational Requirements Bachelor of Design,Bachelor of Engineering,BTech Responsibilities • Knowledge of design principles and fundamentals of architecture • Understanding of performance engineering • Knowledge of quality processes and estimation techniques • Basic understanding of project domain • Ability to translate functional / nonfunctional requirements to systems requirements • Ability to design and code complex programs • Ability to write test cases and scenarios based on the specifications • Good understanding of SDLC and agile methodologies • Awareness of latest technologies and trends • Logical thinking and problem-solving skills along with an ability to collaborate Technical and Professional Requirements: Domain->User Experience Design->Interaction design Preferred Skills: Domain->User Experience Design->Interaction design Educational Requirements Bachelor of Design,Bachelor of Engineering,BTech

5 - 9 years of professional exp in React.Js 5+ years of hands-on experience with React.js Redux, Context API, Hooks as a frontend developer Strong understanding of JavaScript (ES6+), HTML5, & CSS3 Experience with RESTful APIs, WebSocket integration. Provident fund

Hello, Currently Hiring for Python Full stack Developer Position Overview: Exp: 3-12 yrs Location: Kochi, Trivandrum and Kolkata only Mandatory Skills: Python, Oops Concepts, Data Structures, React, Django/Flask/Fast API Good to Have: AWS, CI/CD Interested candidates, please apply to below link for planning virtual interview Link to apply: https://careers.ey.com/job-invite/1611289/

Role & responsibilities Assisting in manufacturing process Stock maintenance Billing Assisting dispatch Maintaining day to day expenses

Roles and Responsibilities Meet daily/weekly targets set by the management team. Make outbound calls to potential customers to generate leads and convert them into paying clients. Identify customer needs and provide solutions through effective communication skills. Desired Candidate Profile 0-1 year of experience in telesales or related field (freshers can apply). Excellent communication skills, convincing ability, and fluency in English language. Strong outbound calling and inbound sales skills with a focus on generating revenue. Interested Candidates Can Share Profiles on 6370353857

Responsibilities: 1. Experience in BSE/LODR/MCA compliance and filing 2. Candidates having multi unit and NBFC experience will be preferred 3. Candidate should have good command in English writing/speaking (semi/non qualified candidates also apply) Health insurance

Responsibilities • Knowledge of design principles and fundamentals of architecture • Understanding of performance engineering • Knowledge of quality processes and estimation techniques • Basic understanding of project domain • Ability to translate functional / nonfunctional requirements to systems requirements • Ability to design and code complex programs • Ability to write test cases and scenarios based on the specifications • Good understanding of SDLC and agile methodologies • Awareness of latest technologies and trends • Logical thinking and problem-solving skills along with an ability to collaborate Technical and Professional Requirements: Domain->User Experience Design->Interaction design Preferred Skills: Domain->User Experience Design->Interaction design Educational Requirements Bachelor of Design,Bachelor of Engineering,BTech Responsibilities • Knowledge of design principles and fundamentals of architecture • Understanding of performance engineering • Knowledge of quality processes and estimation techniques • Basic understanding of project domain • Ability to translate functional / nonfunctional requirements to systems requirements • Ability to design and code complex programs • Ability to write test cases and scenarios based on the specifications • Good understanding of SDLC and agile methodologies • Awareness of latest technologies and trends • Logical thinking and problem-solving skills along with an ability to collaborate Technical and Professional Requirements: Domain->User Experience Design->Interaction design Preferred Skills: Domain->User Experience Design->Interaction design Educational Requirements Bachelor of Design,Bachelor of Engineering,BTech

Roles & responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. Technical requirement(Optional) Primary skills:Technology->SAP Technical->SAP Basis Additional information(Optional) Knowledge of design principles and fundamentals of architecture Understanding of performance engineering Knowledge of quality processes and estimation techniques Basic understanding of project domain Ability to translate functional / nonfunctional requirements to systems requirements Ability to design and code complex programs Ability to write test cases and scenarios based on the specifications Good understanding of SDLC and agile methodologies Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate

1. Maintain & update employee records in the HR systems. 2. Support the onboarding & off boarding processes, including documentation & orientation. 3. Respond to employee queries. 4. Support HR reporting & data analysis for management Required Candidate profile 1. ONLY FEMALE & UNMARRIED CANDIDATE SHOULD APPLY FOR THE POST. 1. Must be from MBA & BBA background 2. Must be Good looking. 3. Wearing formal attire during official hours is compulsory.

Kolkata Location Preferred About the Role: We are looking for a talented Senior Full Stack Developer with extensive experience in the MERN stack, strong command of AWS cloud services, and solid expertise in version control systems (especially Git). The successful candidate will lead end-to-end web development efforts, deploy scalable solutions, and collaborate across teams to deliver impactful digital products. Key Responsibilities: Design, build, and maintain scalable web applications using MongoDB, Express.js, React.js, and Node.js. Architect and manage cloud infrastructure on AWS, ensuring performance, security, and scalability. Develop and maintain CI/CD pipelines for seamless integration and deployment. Work closely with UI/UX designers, product managers, and other developers to implement new features and enhancements. Optimize both front-end and back-end performance. Uphold code quality standards through regular peer reviews and clean coding practices. Manage version control workflows using Git and platforms such as GitHub, GitLab,or Bitbucket. Stay informed on emerging technologies and recommend adoption when beneficial. Mentor junior developers and actively contribute to team knowledge sharing. Required Skills & Qualifications: Minimum 2 years of professional experience with the MERN stack. Deep understanding of key AWS services such as EC2, S3, Lambda, RDS, API Gateway, IAM, and others. Proficiency with Git, including managing branching strategies and collaborative workflows. Experience with Docker is required Kubernetes experience is a plus. Solid grasp of RESTful API design principles. Familiarity with database design and management, primarily MongoDB, with PostgreSQL/MySQL as a bonus. Competence in testing and debugging using tools like Jest, Mocha, or Cypress. Strong communication, analytical, and problem-solving abilities. Bachelors degree in Computer Science, Engineering, or a related field. Preferred Skills: Experience working with Serverless Architecture on AWS. Understanding of Agile/Scrum methodologies. Exposure to microservices architecture and GraphQL.

Dear All, Looking for a Sr Executive/Assistant Manager - Accounts Payable for a leading Metals & Mining organization in Kolkata. Anyone with 2-7 yrs with graduation in M. Com/ MBA Finance / CA Inter/ CMA can apply for this role.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: L&P Policy Acquisition & Servicing.

SUMMARY Hiring Now: Business Development Executive Fresher & Experienced Welcome! Location: Kolkata Salary: 13,500 to 16,500 + Incentives (up to 6,000) Shift: Day Shift 9: 30 AM 7: 00 PM Work Days: 6 Days a Week 1 Rotational Week Off Job role: Visit 50+ retail outlets daily as per route plan Build strong relationships with retailers Promote products & secure sales orders Ensure product visibility & in - store merchandising Track daily sales, market feedback, and trends Ensure minimum 50% productivity on visits Requirements Freshers & experienced candidates Any UG/ Graduate Field sales experience preferred Must own a two - wheeler Benefits Fixed Salary + Performance Incentives Great Learning & Career Growth Day Shift Only

Kolkata Candidates preferred Job Summary: We are seeking a talented React Native Developer who is enthusiastic about crafting high-quality mobile applications for both iOS and Android platforms. The ideal candidate will have hands-on experience across the entire mobile development lifecycle, including build processes, code signing, and deploying apps to the App Store and Google Play. Key Responsibilities: Design and build cross-platform mobile applications using React Native Collaborate closely with product managers, designers, and backend engineers to create seamless mobile experiences Manage native builds for iOS and Android, including handling certificates, provisioning profiles, and keystores Oversee the app release process and submission to the Apple App Store and Google Play Store Debug and resolve build/deployment issues, including managing CI/CD pipelines Continuously maintain and enhance existing applications with new features and performance improvements Optimize application performance and ensure high-quality, responsive user experiences Keep up-to-date with emerging mobile technologies and best practices Required Skills & Experience: Minimum of 2 years of professional experience in React Native development Strong command of JavaScript and/or TypeScript Hands-on experience with native build tools such as Xcode, Android Studio, Gradle, and Fastlane Proven track record of deploying apps to the App Store and Google Play Familiarity with the code signing process, including iOS certificates, provisioning profiles, and Android keystores Experience working with RESTful APIs and third-party libraries Proficient in using tools for mobile debugging and performance optimization Preferred Qualifications: Experience with CI/CD tools such as Bitrise, GitHub Actions, or Jenkins Background in native development using Swift/Objective-C (iOS) and/or Java/Kotlin (Android) Familiarity with tools for app analytics, crash reporting, and performance monitoring Understanding of Agile/Scrum methodologies

Skill set Snowflake, AWS, Cortex AI, Horizon Catalog or Snowflake, AWS, (Cortex AI or Horizon Catalog) or Snowflake, Azure, Cortex AI, Horizon Catalog Or Snowflake, Azure, (Cortex AI or Horizon Catalog) Preferred Qualifications: Bachelors degree in Computer Science, Data Engineering, or a related field. Experience in data engineering, with at least 3 years of experience working with Snowflake. Proven experience in Snowflake, Cortex AI/ Horizon Catalog focusing on data extraction, chatbot development, and Conversational AI. Strong proficiency in SQL, Python, and data modeling. Experience with data integration tools (e.g., Matillion, Talend, Informatica). Knowledge of cloud platforms such as AWS or Azure, or GCP. Excellent problem-solving skills, with a focus on data quality and performance optimization. Strong communication skills and the ability to work effectively in a cross-functional team. Proficiency in using DBT's testing and documentation features to ensure the accuracy and reliability of data transformations. Understanding of data lineage and metadata management concepts, and ability to track and document data transformations using DBT's lineage capabilities. Understanding of software engineering best practices and ability to apply these principles to DBT development, including version control, code reviews, and automated testing. Should have experience building data ingestion pipeline. Should have experience with Snowflake utilities such as SnowSQL, SnowPipe, bulk copy, Snowpark, tables, Tasks, Streams, Time travel, Cloning, Optimizer, Metadata Manager, data sharing, stored procedures and UDFs, Snowsight. Should have good experience in implementing CDC or SCD type 2 Proficiency in working with Airflow or other workflow management tools for scheduling and managing ETL jobs. Good to have experience in repository tools like Github/Gitlab, Azure repo

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2Team ManagementProductivity, efficiency, absenteeism 3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Mainframe.

We are seeking a dedicated and customer-focused BPO Associate to join our team. The BPO Associate will be responsible for handling inbound and outbound customer calls, The ideal candidate should have strong communication skills.

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Salesforce Einstein Cloud.