816 Jobs in Kannur - Page 16

Your role The Sales Representative is responsible for driving sales, ensuring market coverage, and maintaining strong retailer relationships. This role involves executing sales strategies, managing orders, monitoring competitors, and effectively implementing trade schemes to maximize business growth. What will you do? Market Coverage and Penetration Follow the prescribed route plan and visit all assigned outlets daily Make productive sales calls and achieve lines per day as per company norm Open new outlets and ensure all existing outlets are serviced regularly Ensure optimal market coverage (width) and product penetration (depth) Sales and Scheme Execution Achieve monthly sales targets and track progress. Communicate trade schemes effectively to retailers and ensure eligibility criteria are met Perform basic calculations to ensure accurate scheme implementation and retailer qualification Increase counter share by upselling through upgrade value and cross-selling products Order Management Execution Ensure all orders taken are accurately billed and delivered to the retailers Coordinate closely with distributor support staffs to facilitate smooth operations Retailer Relationship Management Build and maintain strong relationships with retailers to enhance loyalty and sales Provide timely resolutions to retailer queries and concerns Merchandising and Competitor Tracking Perform basic merchandising, including product displays and rack placement Monitor and report competitor activities, including new launches and promotions Technology and Reporting Use the companys official mobile application for order punching, scheme tracking, and data updates Submit daily market reports and sales updates to the Territory Sales Manager (TSM) What do we look for at Intergrow? Minimum 13 years of experience in FMCG sales or a similar role Experience with market coverage, trade schemes, and retailer engagement is desirable Plus Two and above. Bachelor Degree preferred Strong communication and interpersonal skills Proficiency in basic arithmetic for scheme calculations and eligibility tracking Familiarity with using sales mobile applications and reporting tools Ability to analyze market trends and competition Fluency in Malayalam is mandatory. Basic English proficiency is an advantage

Our Expectations from the Role : Sales Planning and Execution : Develop and implement a sales strategy for the territory, achieving monthly sales targets while enhancing product penetration and ensuring timely order execution. Distributor Management : Oversee distributor performance , ensuring optimal investment and alignment with company standards; onboard new distributors as needed. Channel Management : Monitor distributor billing accuracy and ensure compliance with payment terms while maintaining effective software usage for billing. Market Development : Expand the retailer network by onboarding new outlets , focusing on general trade, and building relationships with key retailers for increased market reach. Retail Engagement : Implement range selling strategies to enhance product placement, minimize returns, and execute promotional activities to boost brand visibility. Team Management : Supervise Sales Officers (SOs), track their performance, and provide support to help them achieve targets and maximize incentives. Training and Support : Conduct joint market visits to offer on-the-job training , feedback, and motivation, ensuring alignment with company objectives. Market Feedback : Serve as a liaison between the market and the company by providing insights on market trends , customer needs, and competitor activities. Financial Oversight : Manage market credit to ensure timely collections and adherence to credit policies among distributors. Technology Utilization : Use mobile applications for sales analytics and reporting; leverage tools like Microsoft Excel for detailed performance analysis. Reporting : Submit accurate reports on territory performance , including competition insights, to inform strategic decisions. Continuous Improvement : Regularly assess strategies based on performance metrics to adapt and optimize sales approaches effectively. What do we need to deliver the role : Attitude Customer-Centric Mindset : Prioritize customer satisfaction and relationship building to foster loyalty and repeat business. Results-Driven : Maintain a strong focus on achieving sales targets and company objectives. Adaptability : Be open to change and flexible in adjusting strategies based on market dynamics. Team-Oriented : Collaborate effectively with team members and support their growth and success. Skills Communication Skills : Exhibit strong verbal and written communication abilities to convey ideas clearly and persuasively. Leadership : Demonstrate the capability to lead, motivate, and develop a team of sales representatives. Analytical Skills : Analyze market trends, sales data , and competitor activities to inform strategic decisions. Negotiation : Effectively negotiate terms with clients while balancing customer needs with business profitability . Problem-Solving : Address challenges proactively and find effective solutions in dynamic environments. Knowledge Sales Techniques : Have a deep understanding of effective sales strategies and techniques relevant to the FMCG industry. Market Knowledge : Stay informed about market trends , customer preferences, and competitive landscape within the assigned territory. Product Knowledge : Possess comprehensive knowledge of the companys products to effectively communicate their value to customers. Technology Proficiency : Utilize sales analytics tools , FA Application, and Microsoft Office for reporting and performance tracking. Experience : 5-10 years

> Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: TIS Service Desk.

Oversee production, manage staff, ensure quality, meet targets, control costs, enforce safety, optimize processes, track KPIs, and coordinate with departments for efficient factory operations.

Job Description Job Code Position Associate Sales Manager - Bancassurance Reporting To Department Axis Function Axis Sales Location Band 5 A We Stand for Caring An imperative value that emphasises on individuals who are extremely compassionate and demonstrate respect for people. It is about being proactive to offer guidance and help to fellow colleagues. Being open to new ideas and going an extra mile to implement them. Collaboration A value which is all about being boundary-less in approach by going beyond one s direct responsibilities to achieve functional and organizational goals. It is about believing & creating opportunities for self and others to improve working relationships. Customer Obession It is not just about being Customer focused, however, it is being obsessed with delivering exceptional customer experience. Proactively making extraordinary efforts to deliver superior quality output, hence, creating customer delight. Growth Mindset A value which drives and defines us to challenge the status quo by being ambitious, ready to put in extra efforts & demonstrate courage to achieve exceptional results. It is about seeking & creating opportunities to invest in self, fellow colleagues to sharpen their skills and cultivate high performing culture. Job Summary NA Key Responsibilities/ Key Deliverables Managing relationship with Axis Branch Sellers and thereby meeting target through Bank s FOS Responsible for managing the leads generated from Branch and thereby convert into quality business. Must adhere to the process set and timely coordinate with Cluster Manager and Operations HUB. Ensuring minimal customer complain. Shall adhere to agree TATs on first customer contact and follow-ups from the date of the lead being registered. Ensuring 15month persistency on track and thereby ensure a robust follow up mechanism with the customers. Coordinating with Cluster Training manager to ensure bank staff regularly on concepts in life insurance and new product introductions. Shall be responsible for making active the branch banking sellers and thereby achieving the activation target Ensuring LMS usage as Tracking Mechanism on line and follow up Calls Measures of Success Business Plan- WPC - Plan v/s Actual- as per target assigned Seller Activation- BDE Seller Activation (%) - Plan v/s Actuals FDO Seller Activation (%) - Plan v/s Actuals Persistency- Plan vs Achievement Job Specifications Graduate in Any Discipline from a UGC / AICTE approved College and University. 1 to 2 years of experience in sales, experience in Insurance will be preferred. Experience in the fields of Life insurance sales management, Retail bank distribution, and Channel Management and/or DSA relationship Knowledge & Skill Matrix Excellent Relationship Skill, Managing Various level of Bank Management , Adherence to Process Additional Information (Optional) NA Job Description Job Code Position Associate Sales Manager - Bancassurance Reporting To Department Axis Function Axis Sales Location Band 5 A We Stand for Caring An imperative value that emphasises on individuals who are extremely compassionate and demonstrate respect for people. It is about being proactive to offer guidance and help to fellow colleagues. Being open to new ideas and going an extra mile to implement them. Collaboration A value which is all about being boundary-less in approach by going beyond one s direct responsibilities to achieve functional and organizational goals. It is about believing & creating opportunities for self and others to improve working relationships. Customer Obession It is not just about being Customer focused, however, it is being obsessed with delivering exceptional customer experience. Proactively making extraordinary efforts to deliver superior quality output, hence, creating customer delight. Growth Mindset A value which drives and defines us to challenge the status quo by being ambitious, ready to put in extra efforts & demonstrate courage to achieve exceptional results. It is about seeking & creating opportunities to invest in self, fellow colleagues to sharpen their skills and cultivate high performing culture. Job Summary NA Key Responsibilities/ Key Deliverables Managing relationship with Axis Branch Sellers and thereby meeting target through Bank s FOS Responsible for managing the leads generated from Branch and thereby convert into quality business. Must adhere to the process set and timely coordinate with Cluster Manager and Operations HUB. Ensuring minimal customer complain. Shall adhere to agree TATs on first customer contact and follow-ups from the date of the lead being registered. Ensuring 15month persistency on track and thereby ensure a robust follow up mechanism with the customers. Coordinating with Cluster Training manager to ensure bank staff regularly on concepts in life insurance and new product introductions. Shall be responsible for making active the branch banking sellers and thereby achieving the activation target Ensuring LMS usage as Tracking Mechanism on line and follow up Calls Measures of Success Business Plan- WPC - Plan v/s Actual- as per target assigned Seller Activation- BDE Seller Activation (%) - Plan v/s Actuals FDO Seller Activation (%) - Plan v/s Actuals Persistency- Plan vs Achievement Job Specifications Graduate in Any Discipline from a UGC / AICTE approved College and University. 1 to 2 years of experience in sales, experience in Insurance will be preferred. Experience in the fields of Life insurance sales management, Retail bank distribution, and Channel Management and/or DSA relationship Knowledge & Skill Matrix Excellent Relationship Skill, Managing Various level of Bank Management , Adherence to Process Additional Information (Optional) NA

Greetings From TCS! Currently we have few open positions for the role of Citizen Service Executive at Malappuram and Kannur Passport Seva Kendra. Eligibility criteria : 1. Candidate should have Minimum 2 years of experience in Data Processing\Data Entry. 2. Required Qualification - BA, BBA, BBM, B.Com, B.Sc., BCA . 3. Good communication and interpersonal skills 4. Good customer handling skills 5. Proficient in English and regional language 6. Computer savvy and good keyboard skills with accuracy 7. Full-time courses only can be considered. 8. Not more than 2 years gap during education or employment in total Candidates who have attended TCS interviews in the last 6 months need not apply. This is a non-technical requirement hence candidates from technical backgrounds don't need to apply (i.e., BE, B.Tech, M.Tech & MCA candidates need not to apply). Mandatory Documents to be carried for the walk-in : 1. Resume 2. One Photograph (Passport Size) 3. Address proof and ID Proof (Pan Card Mandatory) 4. All Educational Mark-sheets and certificates. 5. All Previous and current employment related documents Walk-in Schedule : Interview Dates : 10-Jul-25 to 18-Jul-25 (Except 12-Jul-25 and 13-Jul-25) Timings : 10:00AM to 04:00 PM Venue : Passport Seva kendra Sajidha Tower, Jubilee Road, Moonampadi Malappuram - 676 505 Passport Seva Kendra Salisons Enclave, Padannapalam, Kannur - 670 001 (Near Savitha Theatre) Contact Person : Citizen Service Manager Thanks & Regards Dilip Kumar Human Resource- Tata Consultancy services

Were Hiring – Territory Sales Executive (Walkaroo) Location: Thiruvanathapuram,kannur,Thrissur,Palakkad,Ernakulam Salary: Up to 15,000 + Incentives Benefits: Travel Allowance, Food Allowance, Insurance Bike: Mandatory Join Walkaroo, one of India’s leading footwear brands known for stylish, affordable, and comfortable shoes. Be a part of a fast-growing company with strong retail presence across India. Job Role: Travel across market Handle dealer visits, order taking & follow-ups Promote Walkaroo products in the assigned territory Daily reporting and coordination with the sales team

Were Hiring – Territory Sales Executive (Walkaroo) Location: Thiruvanathapuram,kannur,Thrissur,Palakkad,Ernakulam Salary: Up to 15,000 + Incentives Benefits: Travel Allowance, Food Allowance, Insurance Bike: Mandatory Join Walkaroo, one of India’s leading footwear brands known for stylish, affordable, and comfortable shoes. Be a part of a fast-growing company with strong retail presence across India. Job Role: Travel across market Handle dealer visits, order taking & follow-ups Promote Walkaroo products in the assigned territory Daily reporting and coordination with the sales team

Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Preschool Teacher located in Kannur. The Preschool Teacher will be responsible for planning and implementing lessons that foster the social, emotional, and intellectual development of the children. Daily tasks include developing and executing a curriculum tailored to early childhood education standards, supervising children during activities, and communicating with parents about their child's progress. Ensuring a safe and engaging learning environment is also a key responsibility. Qualifications Skills in Lesson Planning and Curriculum Development Expertise in Early Childhood Education and Kindergarten teaching Strong Communication skills Passion for child development and teaching Relevant certification or degree in Early Childhood Education or related field Previous experience in a preschool or kindergarten setting is a plus

*convert leads provided by bank branches Develop & manage relationships with retail and corporate clients, ensure financial product sales, address customer needs, *Achieve revenue targets. *maintain compliance with company policies Required Candidate profile *Cross sell various life insurance products to the customers through the bank Branch. *Need to pitch the walk-in customers at the assigned branch centers. candidates can also WhatsApp CV to 9846419959 Perks and benefits *Attractive Incentive Plan *Travel allowance

Contact HR Dep:- Sreepriya M.M 7306119610 Job Description To effectively manage the sales, operations, marketing & administration of the Showroom & understand sales, profitability and other business targets and the achievement methodology. Understand the sales data analysis process of the showroom. Suggest sales efficiency, quality improvements and cost optimization benchmarking leading practices. Maintain the stock level and its replenishment as per the sales and customer preferences. Interact with customers and understand their requirements, buying patterns and ensure that they are served as per the Brand Promise. Understand the company Standard Operating Procedures (SOPs). Suggest measures for cost savings through implementation of process. understand sales, product, customer purchase behavior, market trend.

Contact HR Dep:- Sreepriya M.M 7306119610 Job Description To effectively manage the sales, operations, marketing & administration of the Showroom & understand sales, profitability and other business targets and the achievement methodology. Understand the sales data analysis process of the showroom. Suggest sales efficiency, quality improvements and cost optimization benchmarking leading practices. Maintain the stock level and its replenishment as per the sales and customer preferences. Interact with customers and understand their requirements, buying patterns and ensure that they are served as per the Brand Promise. Understand the company Standard Operating Procedures (SOPs). Suggest measures for cost savings through implementation of process. understand sales, product, customer purchase behavior, market trend.

Drive sales of IVD instruments & reagents Build strong relationships with healthcare professionals, labs & distributors Identify & pursue new business opportunities Offer product demos & support Meet sales targets & stay updated on industry trends Required Candidate profile Proven experience in IVD sales or a related field. Strong communication and negotiation skills. Ability to work independently and as part of a team. Willingness to travel within the territory.

Should be smart enough to understand and tackle Customers Prior exp in TeleSales/Tele Marketing/TeleCalling/Customer Care/Telecaller is preferred Excellent in Communication Domestic & Day Fixed Shifts Outbound Process Work From Home AGE NO BAR

NxtWave was founded by Rahul Attuluri (Ex-Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay), and Anupam Pedarla (IIT Kharagpur). In February 2023, NxtWave raised 275 crore, led by Greater Pacific Capital, a leading international private equity firm . The startup is also backed by Orios Ventures, Better Capital, and marquee angels, including founders of some of Indias unicorns. NxtWave is one of Indias fastest-growing Ed-Tech startups , revolutionising the 21st-century job market by transforming youth into highly skilled tech professionals, irrespective of their educational background, with its CCBP 4.0 programs. As an official partner for NSDC under the Ministry of Skill Development & Entrepreneurship, Government of India, and recognised by NASSCOM, the Ministry of Commerce and Industry, Government of India, and Startup India, NxtWave has earned a reputation for excellence. The startup has received accolades such as The Greatest Brand in Education in a research-based listing by URS Media, a leading international media house. NxtWave has also been honoured with the Startup Spotlight Award 2023 by T-Hub on its 8th Foundation Day. Recently, NxtWaves founders, Anupam Pedarla and Sashank Gujjula, were honoured in the 2024 Forbes India 30 Under 30 for their exceptional contribution to transforming the tech education landscape in India. The Ed-tech brand eliminates the entry barrier to learning tech skills by offering vernacular content and interactive learning. Learning in ones mother tongue helps achieve higher comprehension, deeper attention, longer retention, and greater outcomes. Presently, NxtWave has paid subscribers from 647+ districts across India. In just 2.5 years, CCBP 4.0 learners have been hired by 1700+ companies , including Google, Amazon, Nvidia, Goldman Sachs, Oracle, Deloitte, and more. Know more about NxtWave: https://www.ccbp.in Our LinkedIn page: Link Next wave of opportunities with 1500+ companies - Link 33M funding news - Link YouTube Channel - Link Impact Stories on LinkedIn - Link Read more about us in the news - Economic Times | CNBC | Yourstory | VCCircle You're Ideal for this role if: You can lead a remote team of counsellors who guide students through career decisions. You know how to keep your team engaged and morale high , especially in a remote setup. Youre confident in Google Meet , can coach, resolve conflicts, and lead with clarity. You can instil empathy in your team to effectively address queries and help learners make timely decisions. You don’t rely on just talk — your training and auditing are process-driven, consistent, and data-backed. You have a proven track record in driving sales performance and meeting targets. You maintain high integrity and ensure your team feels respected, supported, and valued. You take pride in having low attrition and a team of high performers . You're looking for a meaningful, high-growth role in a purpose-driven startup environment. What will you be doing? Lead a team of Business Development Associates & sales representatives to achieve a given revenue target Continuously monitor and train the team to improve performance and conversions Counselling learning prospects, offering career advice, and providing a sense of how CCBP 4.0 Programs can accelerate their career. Establishing the effectiveness and uniqueness of CCBP 4.0 Programs. Taking responsibility for ensuring the entire sales closing life cycle for your assigned Sales Team. Phone/video calls, product demonstrations, sales closing, and post-sales relationship management fall under this category. Maintaining a detailed database of all the interactions with the leads and providing constant feedback on the quality of the leads to the respective team. Carrying weekly revenue and enrollment targets. Analysing and sharing active feedback about customer behaviour, market demands, and competition with the marketing team Handle escalations and improve customer experience Make propositions, give suggestions, and designate sales targets and job obligations to each team member. Give prompt responses on crucial issues and suggest solutions What are we looking for? Proven experience of 1+ years in managing a sales team An individual with excellent communication skills (written and verbal), interpersonal abilities, and presentation skills. Apart from good English proficiency, individuals whose native languages are Malayalam. Highly dedicated individuals who are hardworking and have extreme determination. Sales Experience with the EdTech domain is an additional advantage. People with a strong sense of empathy and great patience. People with a systematic approach to building sales funnels, tracking feedback, prioritising tasks, and consistently exceeding targets within the deadlines A sales mindset to effectively communicate NxtWaves' offerings to its prospective learners and achieve revenue targets Passion for delivering the highest levels of customer service at all times. Languages Known: Native speakers of Malayalam. Excellent Proficiency in English Work Location & Working Days: Work from Office(Hyderabad) 6-Day Week

Key Responsibilities: Teach French to students in accordance with the curriculum and language proficiency standards (e.g., CEFR) Plan and deliver engaging lessons that develop speaking, listening, reading, and writing skills Use diverse teaching strategies and educational tools, including audio-visual aids and digital resources Assess and evaluate student progress through assignments, tests, and feedback Create a positive classroom environment that encourages student participation and confidence Maintain accurate records of student performance and attendance Participate in school meetings, parent-teacher conferences, and professional development sessions

Post : Home Loan Officer Meet new people every day and explain home loan benefits Coordinate with lenders to get fast approvals Work on the ground at housing sites and local markets Enjoy fixed pay plus unlimited incentives Required Candidate profile • 12th Pass OR Graduation • Must have 1 YRS of experience in Home Loan / Mortgage Loan / Loan Against Property • Good Communication skills • Contact : 74909 71634 HR Mahek Perks and benefits Incentive + PF + Mobile with Several

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Key Responsibilities: Create, rig, and animate 2D characters, symbols, and effects using Spine animation software for slot games Design animations that enhance player experience, including spins, wins, bonuses, and special effects Collaborate with game designers, artists, and developers to integrate animations seamlessly into the game engine Optimize animations to ensure smooth performance across devices Adapt animations based on feedback and project requirements Maintain organized animation assets and documentation

Role & responsibilities Executive Relationship manager Location: All Kerala Experience: Min 1 year experience prefer Job Type: Full-time Responsibilities Generate leads and follow up on potential clients Explain insurance products clearly to customers Assist clients in choosing suitable insurance policies Meet daily and monthly sales targets Maintain strong customer relationships Requirements: Any graduate degree Good communication skills Interested please contact - Saranya G I (HR -HDFC LIFE) 8891384326

About the Role The role of Cluster Optometrist at Lenskart revolves around a combination of a perfect blend of optometry and optical retail. He/she plays a pivotal role in upskilling the front end retail staff on the professional optometry grounds. They are responsible to deliver the best customer experience by leading the example in driving the key business metrics with their optometric approach. Their key deliverable in business includes maintenance of eye test quality and dispensing standards throughout as per Lenskart norms. Responsibilities Store Visit Must visit assigned stores in Lenskart uniform and manage the complete Technical and Functional part of Lenskart stores In Store Duty Act as a Mentor and Coach to Fresher Optometrists. Help them with Sales Pitch, Technical Dispensing Guidance, Troubleshooting, Customer Query Handling etc. Must also work as a store optometrist during busy hours, high sale days or to cover shifts of those who are on leave. Check eye test, QC drawers, Wooqer entries, CL expiry, merchandise, Instrument calibration, KMT products etc. To ensure the Store NPS is achieved by training, troubleshooting, tracking detractor and lead by example Manpower To welcome new talent from market, conduct interview and on board. Initiation Prepare and conduct meetings with respective AOMs to discuss reviews, performance or proposals Training For new staff - Undertake regular reviews, analyse SOPs such as eye test, quality check, dispensing, contact lens, troubleshoot, deliver to measure the impact of training on store performance. Identify and Train the Store staff to help them achieve their goals Audit Periodically audit their eye test and dispensing performance Team Leader Wear multiple hats of Team leader, Bench, Senior, Consultant Optometrist to support store team Revenue Maximise In-Store Revenue through Optometrists through continuous training, periodic reviews, increasing number of eye tests done at store and reducing returns Team Work Work as a member of Business Team to accomplish goals and objectives. Participate in regional, departmental, executive, operational meeting as appropriate Documentation Maintain documentation and Report daily to PS regional manager on store visit summary Working Hours Same as store shift and as per business needs. Must work on weekends and public holidays to support store business Personal attributes & competencies Minimum qualification - Diploma in Optometry with minimum 3 years of retail experience and a good track record Good Knowledge in Optometry, Refraction, Eye Wear Products, Dispensing and Measurements Must be ready to travel anywhere in India as per Business requirements Passionate about Sales, Retail, Customer service and Training Good understanding of market and product analysis Must have leadership qualities such as - lead by example, coaching, motivating, great communication and never give up attitude Energy, influence, 10 x think entrepreneur mind-set etc

Present and sell company products and services to current and potential clients. Establish customers' needs and explain and demonstrate products to them, which may involve providing technical descriptions of products Develop and update knowledge of their own products and the products of their competitors Personal attributes & competencies Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solution Clear communication and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority Job Specifications: Customer Appointment will be provided by the company to do Eye Check up and sales 45 days of training will be provided by the company No Cold calling required Lucrative incentive plan & fixed salary Excellent growth opportunities

We are looking for a dedicated and customer-focused individual to join our team as a Customer Support Executive for both voice and non-voice processes. The ideal candidate will handle customer queries via calls, emails, chat, and other communication channels, ensuring prompt and effective resolution. Key Responsibilities: Handle inbound and outbound calls to resolve customer issues and queries. Respond to customer inquiries via email and chat in a professional manner. Provide accurate information about products/services. Escalate unresolved issues to the appropriate internal teams. Maintain customer records by updating account information. Meet or exceed performance metrics including response time, resolution rate, and customer satisfaction. Adhere to company policies and procedures. Requirements: Excellent communication skills (verbal and written). Strong problem-solving skills and attention to detail. Basic computer knowledge and typing skills. Ability to work in a team and adapt to a fast-paced environment. Previous experience in a BPO or customer support role is a plus. Willingness to work in rotational shifts including weekends and holidays. Preferred Qualifications: Any Graduate Familiarity with CRM systems and practices. Should be comfortable in taking Chat and calls both.

Roles and Responsibilities Conduct eye exams to diagnose vision problems and prescribe corrective lenses or other treatments. Dispense glasses, contact lenses, or other optical products based on examination results. Provide patients with information about their diagnoses, treatment options, and aftercare instructions. Maintain accurate records of patient data and communicate effectively with healthcare professionals. Stay up-to-date with industry developments through continuing education courses. Desired Candidate Profile 1-6 years of experience as an optometrist (BSC). Strong knowledge of optics, refraction, dispensing, and optometry principles. Excellent communication skills for effective patient interaction. Ability to work independently in a fast-paced environment.

Personal attributes & competencies Minimum qualification: 12th pass; Graduates preferred Ability to build rapport and trusting relationships Ability to understand unstated needs of the customer and offer solutions Clear articulation and active listening skills Ability to adapt to changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority