JOB DETAILS Role: Product Specialist Modality : GE Cardiology Location : Anywhere in Maharashtra & Anywhere in North Why Genworks? At GenWorks, we strive to create relevant and affordable technology as solutions to improve clinical outcomes. The company was formed to improve the country's healthcare scenario and is backed by GE Healthcare to help fulfil its vision of 'At work for a healthier India'. Our USP is the comprehensive range of latest products & solutions we offer to our customers covering Radiology, Maternal & Infant care, Cardiology, Life Care Solutions, Women Cancer Screening, Newborn Screening and Lab solutions. With 350+ committed sales, service, product specialist and support employees across 115+ locations in emerging tier 2,3,4 geographies, we sincerely work for enabling customers success every day in the healthcare markets we serve. Do visit http://www.genworkshealth.com/ for further details. JOB DESCRIPTION: Product Specialist Key Responsibilities Should be willing to learn and understand our products & their compelling stories. To be able to demonstrate product application before & after sales that leads to orders volumes in the assigned accounts/territory. Coordinate orders and sales forecasts within the applicable sales funnel tools and reports for in their assigned territory/accounts. Keep abreast with emerging development in the field. Should be willing to travel within base location & outside base location to support the business Team Connect Work closely with sales team within the assigned area and contribute to account plans at accounts covered by account managers/executives. Represent the company at relevant medical conferences and technical exhibitions to promote product/solution and company. Enabling with Customers One Genworks Solution Approach: Ensuring to adopt One Genworks Solutions Approach by promoting our customer care area focused solutions, identifying, and creating differentiation to the solution offered. Demonstrating to show intent & effort as true Genworks Champion to constantly take our newly added solution to the customer and provide feedback on the proposed solution. Guidance Matrix Ensuring to understand the customers workflow by following Screening Solutions modality based guidance matrix for product positioning. You should ensure to leverage our vast product portfolios to cater customer segments across all modalities Collaboration: Initiating weekly product presentation discussion to promote new technology and leveraging vertical teams in the organization to establish product grounding in Screening Solutions. Process Adherence: Ensuring to adopt the company policies & processes, and adhere 100% operational compliances, legal & statutory compliances & quality management process, identify and report any quality or compliance concerns to take immediate actions. Ensuring to adhere to product demo & buy-back processes to drive efficiency in order processing. Ensuring daily activities / opportunities are updated on GW LIVE. Ensure data integrity on GW LIVE correct customer details, correct mapping of opportunities with their stages. Energizing Customer Delight Customer Champion: Demonstrating as customer champion by understanding and empathizing with the customer, building trust, understanding the customers profile, expectations & challenges and proposing solution to solve customers issues, taking customer feedback, building strong relationship with frequent interactions, leading to high level of customer delight. Strong Organization Citizenship & Integrity: Working with the teams to solve problems and extend the support required. Ensuring to maintain high level of customers dignity and trust. Ensuring to maintain high integrity and ethics at all levels. Responsible to take ownership and accountability for the actions taken.
JOB DESCRIPTION Designation Field Service Engineer /Service Engineer Department One GW Service Modality GE Ultrasound Relevant Work Experience Freshers - Minimum 5 years Languages to know - Kannada & English Business Importance of the Role: This role owns and drives service business results as per the operating plan of Genworks IVD solutions, manage high level of OEM & Customer satisfaction through Service Excellence at cluster level. Setting up a new service repair center and drive consumables, accessories, AMC and CMCs sales on time with excellent customer rapport will be the key drivers of initial success in this role. Key Responsibilities to Deliver (Daily, Weekly, Monthly, Quarterly, Annual): Perform breakdown maintenance, AMCS (Annual Maintenance Contract Services), CMC (Customer Maintenance Contract) services for biomedical equipment. Conduct preventive maintenance tasks to ensure optimal performance of medical devices and instruments. Troubleshoot issues with medical equipment and provide timely resolutions to minimize downtime. Collaborate with customers to understand their requirements and deliver customized solutions for servicing needs. Maintain accurate records of work performed, including repairs, maintenance schedules, and inventory management.
Modality - GE& GWSO GE Product Portfolio - Ultrasound GWSO Screening Solutions - Newborn Care Screening, Women Health Care Screening, Cardiac Screening Work Location - Nashik Relevant Work Experience Needed - 2 years (Minimum) of work experience Business Importance of the Role This is a business-critical role which will hone your Sales Leadership style, Team Leadership skills, KOL connect, Product Portfolio Maximization, P&L mindset and will transition you to grow up into bigger roles within Genworks. You will have our trust and backing to take complete ownership for revenue and drive circle level execution of P&L strategy by working closely with HQ, Field Sales, Service, Product Specialists, Execution and Support Team in enhancing their engagement index with your team and customers. You will have to be grounded and pay attention to details as the role will be responsible for day-to-day operations rigor of your team to sell and manage execution, drive initiatives in support of the people plan, develop, and deploy the people strategy in partnership with the GEO CEO/vertical Heads and Corporate teams. Key Responsibilities to deliver (Daily, Weekly, Monthly, Quarterly, Annual): Cluster P&L Responsibility Owns the P&L performance in your cluster for delivering revenue goals across Genworks portfolio products through proper planning and executing sales strategies. Design and execute effective sales strategies to realize your Operating Plan, sales forecast, order forecast, including pricing and profitability to achieve sales targets. Motivate the entire sales team in your circle for high productivity in meeting their deliverables Leads & cultivates a culture of GW values & integrity Leverages internal relationships to enhance customer experiences. Promotes a safe working environment and ensures compliance with Governance policies and procedures. Maintains constant communications with team for faster customer resolution and satisfaction Proven ability to drive the sales process from plan to close Business Connect Develop a good awareness of ground level business challenges and objectives in your Cluster to drive a proactive approach in addressing Business issues. Actively partner with all stake holders (VH) to support and challenge leaders thinking in achieving optimal outcomes related to talent and sales performance effectiveness. Actively participate in daily/weekly/monthly sales review calls with Manager or other stakeholders. You have to ensure Collections are made as per agreed target date and have addressed all issues on priority that will impact payment delay. Keep current with industry leading best practices, observe competition trends in your region and keep the HQ updated. Reinforce Genworks values and demonstrate alignment between our business objectives and deliverables. You have to ensure complete compliance in terms of TnL Submission is on time,100% PNDT Regulatory for all orders, Customer KYC checklist adherence, strict confidentially of deal transaction, non-compete clause adherence etc..in your behaviour. You have to ensure Upsell and Cross Sell of solutions happen in your Cluster as per GW four quadrant measures of performance. This will ensure an evolved selling leadership style is demonstrated in the region which will lead to higher market capture. Market Penetration You have to ensure Qualified Funnel Quality of your Cluster is maintained at all time. New Customer Onboarding each quarter in New Areas must be demonstrated to increase our reach. 100% Existing Customer Retention will be a key SLA along with Competitor Conversion Academics & Experience Pre-requisites : Bachelor or masters degree from an accredited academic institution. Engineering Degree will be preferred. Min. 5 Years of relevant experience in Med Tech sector in companies of similar size and scale. Should have worked or working in Tier 2 and down markets that we are serving with excellent KOL connects. Pre-requisite Skills: Excellent presentation & Articulation skills; able to present ideas to customers in a way that produces understanding and impact Able to travel without boundary Ability to work with the team and follow up for deliverables daily over telecon/email. Excellent interpersonal and communication skills to effectively influence and build strong relationships with multiple stakeholders and confidential/sensitive information Proven ability to impact and influence at all levels within the company to achieve optimal outcomes Should adapt to a dynamic, fast paced and rapidly changing matrix environment Ability to effectively network across a variety of teams to build solid relationships. Capability and willingness to operate on both macro and micro issues. Sound analytical, problem solving and negotiation skills.
Designation :Customer Sales Officer Department :Sales Modality :GE& GWSO Reporting To :Cluster Leader/ Cluster Manager/ Circle Leader/Circle Manager Education Qualification : Any qualification with inclination towards Medical Equipments Sales Business Importance of the Role: This is a business-critical role which will hone your Sales style, Team skills, KOL connect, Product Portfolio Maximization, P&L mindset and will transition you to grow up into bigger roles within Genworks. You will have to be grounded and pay attention to details as the role will be responsible for day-to-day operations rigor of your team to sell and manage execution, drive initiatives in support of the people plan, develop, and deploy the people strategy in partnership with the GEO CEO/vertical Heads and Corporate teams. Key Responsibilities to deliver (Daily, Weekly, Monthly, Quarterly, Annual): Effective Engagement with customer : Relationship Building Learn to Demonstrate building trust with customers by understanding the customers needs & expectations. Assist in Building strong relationships with multiple key influencers & maintains frequent interactions with the customers, leading to maintain customer relationship. Sales Approach Learn to Ensure to understand & present Genworks Value proposition and power of solutions in improving clinical outcomes, do initial product pitching and creates opportunity for cross-selling & upselling. Develop To have confidence to handle different sales scenarios, understand our Genworks Value proposition and power of solutions in improving clinical outcomes. Assist in achieving Annual and Quarterly revenue targets through prioritizing selling time to generate sales volume, account penetration and market penetration in the assigned territory Opportunity Management Learn how to Ensure to manage healthy sales funnel, & generating qualified leads through cold calling & converting to prospects, promoting Genworks Digital Marketing content to customers & demonstrating deal ingenuity Negotiation & Pricing Learning to represent the companys interest and achieve win-win situation for the customer and organization by promoting our pricing strategies to the proposed solutions, maintains confidentiality, leading to low frequency of requesting special pricing. Objection Handling Presenting responses to objections & gains customer acceptance to proposed solutions. Enabling with Customer One Genworks Solution Approach: Ensuring adopt One Genworks Solutions Approach by promoting our customer care area focused solutions, identifying, and creating differentiation to the solution offered. Demonstrating to show intent & effort as true Genworks Champion to constantly take our newly added solution to the customer and provide feedback on the proposed solution Guidance Matrix Ensuring to understand the customers workflow by following modality-based guidance matrix for product positioning. You should ensure to leverage our vast product portfolios to cater customer segments across all modalities. Collaboration: Initiating weekly product presentation discussion to promote latest technology and leveraging vertical teams in the organization to establish product grounding Process Adherence: Ensuring to adopt the company policies & processes, and adhere 100% operational compliances, legal & statutory compliances & quality management process, identify and report any quality or compliance concerns to take immediate action. Ensuring to adhere to sales, product demo & buy-back processes to drive efficiency in order processing. Energizing Customer Delight Customer Champion: Demonstrating as customer champion by understanding and empathizing with the customer, building trust, understanding the customers profile, expectations & challenges and proposing relevant and propelling solutions
Designation :Customer Sales Officer Department :Sales Modality :GE& GWSO Reporting To :Cluster Leader/ Cluster Manager/ Circle Leader/Circle Manager Education Qualification : Any qualification with inclination towards Medical Equipments Sales Business Importance of the Role: This is a business-critical role which will hone your Sales style, Team skills, KOL connect, Product Portfolio Maximization, P&L mindset and will transition you to grow up into bigger roles within Genworks. You will have to be grounded and pay attention to details as the role will be responsible for day-to-day operations rigor of your team to sell and manage execution, drive initiatives in support of the people plan, develop, and deploy the people strategy in partnership with the GEO CEO/vertical Heads and Corporate teams. Key Responsibilities to deliver (Daily, Weekly, Monthly, Quarterly, Annual): Effective Engagement with customer : Relationship Building Learn to Demonstrate building trust with customers by understanding the customers needs & expectations. Assist in Building strong relationships with multiple key influencers & maintains frequent interactions with the customers, leading to maintain customer relationship. Sales Approach Learn to Ensure to understand & present Genworks Value proposition and power of solutions in improving clinical outcomes, do initial product pitching and creates opportunity for cross-selling & upselling. Develop To have confidence to handle different sales scenarios, understand our Genworks Value proposition and power of solutions in improving clinical outcomes. Assist in achieving Annual and Quarterly revenue targets through prioritizing selling time to generate sales volume, account penetration and market penetration in the assigned territory Opportunity Management Learn how to Ensure to manage healthy sales funnel, & generating qualified leads through cold calling & converting to prospects, promoting Genworks Digital Marketing content to customers & demonstrating deal ingenuity Negotiation & Pricing Learning to represent the companys interest and achieve win-win situation for the customer and organization by promoting our pricing strategies to the proposed solutions, maintains confidentiality, leading to low frequency of requesting special pricing. Objection Handling Presenting responses to objections & gains customer acceptance to proposed solutions. Enabling with Customer One Genworks Solution Approach: Ensuring adopt One Genworks Solutions Approach by promoting our customer care area focused solutions, identifying, and creating differentiation to the solution offered. Demonstrating to show intent & effort as true Genworks Champion to constantly take our newly added solution to the customer and provide feedback on the proposed solution Guidance Matrix Ensuring to understand the customers workflow by following modality-based guidance matrix for product positioning. You should ensure to leverage our vast product portfolios to cater customer segments across all modalities. Collaboration: Initiating weekly product presentation discussion to promote latest technology and leveraging vertical teams in the organization to establish product grounding Process Adherence: Ensuring to adopt the company policies & processes, and adhere 100% operational compliances, legal & statutory compliances & quality management process, identify and report any quality or compliance concerns to take immediate action. Ensuring to adhere to sales, product demo & buy-back processes to drive efficiency in order processing. Energizing Customer Delight Customer Champion: Demonstrating as customer champion by understanding and empathizing with the customer, building trust, understanding the customers profile, expectations & challenges and proposing relevant and propelling solutions
Business Importance of the Role: This is a business-critical role which will hone your Sales Leadership style, Team Leadership skills, KOL connect, Product Portfolio Maximization, P&L mindset and will transition you to grow up into bigger roles within Genworks. You will have our trust and backing to take complete ownership for revenue and drive circle level execution of P&L strategy by working closely with HQ, Field Sales, Service, Product Specialists, Execution and Support Team in enhancing their engagement index with your team and customers. You will have to be grounded and pay attention to details as the role will be responsible for day-to-day operations rigor of your team to sell and manage execution, drive initiatives in support of the people plan, develop, and deploy the people strategy in partnership with the GEO CEO/vertical Heads and Corporate teams. Key Responsibilities to deliver (Daily, Weekly, Monthly, Quarterly, Annual): Effective Engagement with customer : a) Relationship Building Demonstrating to build trust with customers by understanding the customers needs & expectations. Building strong relationships with multiple key influencers & maintains frequent interactions with the customers, leading to maintain customer relationship. b) Sales Approach Ensuring to understand & present Genworks Value proposition and power of solutions in improving clinical outcomes, do initial product pitching and creates opportunity for cross-selling & upselling To have confidence to handle different sales scenarios, understand our Genworks Value proposition and power of solutions in improving clinical outcomes. Ensuring to achieve Annual and Quarterly revenue targets through accurate monthly and quarterly forecasting, by prioritizing selling time to generate sales volume, account penetration and market penetration in the assigned territory c) Opportunity Management Ensuring to manage healthy sales funnel, & generating qualified leads through cold calling & converting to prospects, promoting Genworks Digital Marketing content to customers & demonstrating deal ingenuity d) Negotiation & Pricing Ensuring to represent companys interest and achieve win-win situation for the customer and organization by promoting our pricing strategies to the proposed solutions, maintains confidentiality, leading to low frequency of requesting special pricing. e) Objection Handling To have the confidence to handle competition, understand the pricing and risk challenges in each deal. Presenting responses to objections & gains customer acceptance to proposed solutions Enabling with Customer a) One Genworks Solution Approach: Ensuring to adopt “One Genworks Solutions Approach” by promoting our customer care area focused solutions, identifying, and creating differentiation to the solution offered. Demonstrating to show intent & effort as true Genworks Champion to constantly take our newly added solution to the customer and provide feedback on the proposed solution Guidance Matrix Ensuring to understand the customer’s workflow by following modality-based guidance matrix for product positioning. You should ensure to leverage our vast product portfolios to cater customer segments across all modalities b) Collaboration: Initiating weekly product presentation discussion to promote new new technology and leveraging vertical teams in the organization to establish product grounding c) Process Adherence: Ensuring to adopt the company policies & processes, and adhere 100% operational compliances, legal & statutory compliances & quality management process, identify and report any quality or compliance concerns to take immediate actions. Ensuring to adhere to sales, product demo & buy-back processes to drive efficiency in order processing Energizing Customer Delight a) Customer Champion: Demonstrating as customer champion by understanding and empathizing with the customer, building trust, understanding the customers profile, expectations & challenges and proposing Ideal Candidate Persona (Education, Work Experience, Skillset, Mindset) to be successful in the role: Bachelor or Master’s Degree from an accredited academic institution. Excellent presentation & Articulation skills; able to present ideas to customers in a way that produces understanding and impact Able to travel without boundary Proven ability to impact and influence at all levels within the company to achieve optimal outcomes Should adapt to an dynamic, fast paced and rapidly changing matrix environment Ability to effectively network across a variety of teams to build solid relationships. Capability and willingness to operate on both macro and micro issues. Sound analytical, problem solving and negotiation skills. Key Competencies Ideal Candidate should demonstrate to be successful in the role: Sales approach & Objection Handling - Handles different sales scenarios, presents company value propositions, sets agenda, does initial product pitch & presentation, seeks opportunity for cross-selling & upselling. Handles competition, pricing and risk challenges in each deal, presents responses to objections, gains customer acceptance to proposed solutions Opportunity Management - Manages a healthy funnel across the responsible region, does cold calling/prospects - IB & competition users, promotes GW DM content to customers, demonstrates deal ingenuity. Negotiation & Pricing: Represents company interests, achieves a win-win for customer & company, maintains price book pricing in the market, has a low frequency of requesting special pricing & maintains confidentiality of the same, applies different pricing strategies to proposed solutions. Relationship building: Looks to build trust with customers, demonstrates understanding of the customer's needs & expectations, builds strong relationships with multiple key influencers & maintains frequent interactions. Genworks Solutions approach: Follows modality-based guidance matrix for product positioning by understanding customer's workflow, leverages vast product portfolio to cater to more customer segments across all modalities. Promotes customer care area focused solutions, identifies and creates differention to the solutions offered, constantly takes newer solutions added to his/her portfolio to customers and provides feedback, shows intent & effort as a true GW champion Discipline towards Internal processes: Adopts company policies, utilizes required digital tools - CRM/ERP/E-commerce/OKR systems, first-time right for documentation for order processing & revenue recognition, adheres to sales, demo & buyback processes, complies with legal & statutory requirements, closure of customer AR. Team Work: Initiates weekly product presentations/GTM discussions by solutions specialist to promote new technology & solutions, leverages support teams to establish product grounding & differentiation or overcome competition/challenges, requests for & leveraging travel support as required Strong Organization Citizenship & Integrity: Treats people respectfully, is direct and honest, yet sensitive while working with others, works together with colleagues to solve problems and provides support to any team, treats colleagues & customers with dignity and respect, and works without bias, is fully accountable for actions taken and ensures that they are in full compliance with the company's rules and regulations. Commitment to excellence: Is ambitious, pursues goals, maintains focus, demonstrates results in a variety of selling scenarios, is passionate about his/her role and continuous seeks to learn best practices and gain mastery. Customer Champion: Exhibits humility to listen, understand and empathise with the customer, goes over and beyond to delight the customer, putting the customer first for ALL decision making, understands the target customers profile/needs and pain points, has a strong pulse on competition, effectively prioritises the top customer problems that can have an impact in the market.
Business Importance of the Role: This is a business-critical role which is expected to be able to convey compelling value proposition of our Ultrasound Radiology & Femtech portfolio; lead the opportunity; qualify customer needs; develop and present solutions; and respond to customers clinical/technical/process questions to successfully close sales. The employee is required to have up to date knowledge of our various screening products and services. You should be able to present, discuss and demonstrate the technology and clinical benefits relevant to customers and will transition you to grow up into bigger roles within Genworks. You will have our trust and backing to take complete ownership for revenue and drive circle level execution of P&L strategy by working closely with HQ, Field Sales, Service, Product Specialists, Execution and Support Team in enhancing their engagement index with your team and customers. You will have to be grounded and pay attention to details as the role will be responsible for day-to-day operations rigor of your team to sell and manage execution, drive initiatives in support of the people plan, develop and deploy the people strategy in partnership with the Regional Director and Corporate teams. Key Responsibilities to Deliver (Daily, Weekly, Monthly, Quarterly, Annual): Responsible for post and presales application training for GE Ultrasound Machines & Femtech Products for new and existing sites. System should be successfully handed over to Users and improve customer satisfaction. Clinical application support to users till the time he is confident on handling the system independently Developing good relations with end users/clinicians Developing new sites as a demo/ reference site Application support for regional and national conferences and workshops Application support for Clinical activities; User meet and technicians CME for Knowledge transfer Gather the Info about own products and competitors products. Internal sales training on key application tools. Responsible for creating Case studies, Clinical newsletter, testimonials. KOL Development and Management. Proactively plan & share the Weekly PJP with Manager and get signoff. Provide the Daily plan & the status on Daily Huddle. Effective Engagement with Customers: Customer Connect Daily interactions with Doctors and Hospital owners as per the above customer segmentation. Need to execute strategy and product penetration on a weekly basis. Prospecting for new customers and business opportunities in addition to growing and maintaining the existing customer portfolio. Educate & train the Doctors, technicians, and nurses at the partner diagnostic centres/hospitals on using the Ultrasound Radiology & Femtech technology. Prioritize new leads to create a balanced sales funnel for future sales. Collecting customer feedback and providing updates to senior management. Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness. Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales. Developing and sustaining long-term relationships with customers. Solution Connect Should have excellent product & their compelling stories understanding to get demand generation. To be able to demonstrate product application before & after sales. Achieve orders volumes at the target prices in assigned accounts/territory. Coordinate orders and sales forecasts within the applicable sales funnel tools and reports for in their assigned territory/accounts Keep abreast with emerging development in the field Team Connect Work closely with sales team within the assigned area and contribute to account plans at accounts covered by account managers/executives. Represent the company at relevant medical conferences and technical exhibitions to promote product/solution and company. Enabling with Customers One Genworks Solution Approach: Ensuring to adopt “One Genworks Solutions Approach” by promoting our customer care area focused solutions, identifying, and creating differentiation to the solution offered. Demonstrating to show intent & effort as true Genworks Champion to constantly take our newly added solution to the customer and provide feedback on the proposed solution Guidance Matrix Ensuring to understand the customer’s workflow by following Ultrasound Radiology & Femtech Solutions modality based guidance matrix for product positioning. You should ensure to leverage our vast product portfolios to cater customer segments across all modalities Collaboration: Initiating weekly product presentation discussion to promote new technology and leveraging vertical teams in the organization to establish product grounding in Ultrasound Radiology Solutions. Process Adherence: Ensuring to adopt the company policies & processes, and adhere 100 percent operational compliances, legal & statutory compliances & quality management process, identify and report any quality or compliance concerns to take immediate actions. Ensuring to adhere to product demo & buy-back processes to drive efficiency in order processing. Travelling requirement: This role demands 90 percent of travel in order to engage and support the customers across the given region. Energizing Customer Delight Customer Champion: Demonstrating as customer champion by understanding and empathizing with the customer, building trust, understanding the customers profile, expectations & challenges and proposing solution to solve customer’s issues, taking customer feedback, building strong relationship with frequent interactions, leading to high level of customer delight Strong Organization Citizenship & Integrity: Working with the teams to solve problems and extend the support required. Ensuring to maintain high level of customer’s dignity and trust. Ensuring to maintain high integrity and ethics Responsible to take ownership and accountability for the actions taken. Ideal Candidate Persona (Education, Work Experience, Skillset, Mindset) to be successful in the role: B.Sc / M.Sc Medical Imaging OR B.E./B. Tech Biomedical Engineering. MBA is preferred if willing to grow your career in healthcare business development. Have pride to work for a branded company and present Ultrasound Radiology solutions that are aimed for a healthier India Excellent presentation & Articulation skills; able to present ideas to customers in a way that produces understanding and impact Able to travel without boundary Excellent interpersonal and communication skills to effectively influence and build strong relationships with multiple stakeholders and confidential/sensitive information Proven ability to impact and influence at all levels within the company to achieve optimal outcomes Should adapt to a dynamic, fast paced and rapidly changing matrix environment Ability to effectively network across a variety of teams to build solid relationships. Should have an acumen towards Clinical anatomy, Physiology, clinical procedures and workflow of Ultrasound devices in hospitals, Nursing Homes, IVF Centres & Diagnostic Centres Key Competencies Ideal Candidate should demonstrate to be successful in the role: Sales Management – Manages a healthy funnel across the responsible region, does cold calling/prospects - IB & competition users, promotes GW DM content to customers, demonstrates deal ingenuity. Represents company interests, achieves a win-win for customer & company, maintains price book pricing in the market, has a low frequency of requesting special pricing (10% of all deals) & maintains confidentiality of the same, applies different pricing strategies to proposed solutions. Relationship building: Looks to build trust with customers, demonstrates understanding of the customer's needs & expectations, builds strong relationships with multiple influencers & maintains frequent interactions Continuous Learning: Shows a keen willingness to learn & unlearn for personal development, seeks feedback on improvement areas, modifies behaviour based on feedback, participates fully in relevant organizational learning modules, implements best practices Communication & Interpersonal skills: Presents persuasively, listens & observes well, is able to influence others, communicates well, informs team members of decisions in a manner that generates acceptance, builds rapport easily with others, manages conflict efficiently, is confident & assertive, leverages strong collaborative relationships to accomplish work effectively. Genworks Solutions approach: Follows modality-based guidance matrix for product positioning by understanding customer's workflow, leverages related product portfolio to cater to more needs of the customer, relies on quarter trends & data to improve customer engagement & opportunity funnel. Promotes customer care area focused solutions, identifies, and creates differentiation to the solutions offered, constantly takes newer solutions added to his/her portfolio to customers and provides feedback, shows intent & effort as a true GW champion. Discipline towards Internal processes: Adopts company policies, utilizes required digital tools - CRM/ERP/E-commerce/OKR systems, first-time right for documentation for order processing & revenue recognition, adheres to sales, demo & buyback processes, complies with legal & statutory requirements Domain Expertise: Provides reliable inputs in his/her domain of expertise and is able to explain the value proposition to the customer, is able to demonstrate & convince the clinical value of the solution to customers, has knowledge about competing solutions in the market, shows a willingness to learn & unlearn in the chosen domain. Handles competition, pricing and risk challenges in each deal, presents responses to objections, gains customer acceptance to proposed solutions. Strong Organization Citizenship & Integrity: Treats people respectfully, is direct and honest yet sensitive while working with others, works together with colleagues to solve problems and provide leverage to any team, treats colleagues & customers with dignity and respect, and works without bias, is fully accountable for actions taken and ensures that they are in full compliance with the company's rules and regulations. Commitment to excellence: Is ambitious, pursues goals, maintains focus, demonstrates results in a variety of selling scenarios, is passionate about his/her role and continuous seeks to learn best practices and gain mastery Customer Champion: Exhibits humility to listen, understand and empathise with the customer, goes over and beyond to delight the customer, putting the customer first for ALL decision making, understands the target customers profile/needs and pain points, has a strong pulse on competition, effectively prioritises the top customer problems that can have an impact in the market
Job description Business Importance of the Role: This is a business-critical role which will hone your Sales Leadership style, Team Leadership skills, KOL connect, Product Portfolio Maximization, P&L mindset and will transition you to grow up into bigger roles within Genworks. You will have our trust and backing to take complete ownership for revenue and drive circle level execution of P&L strategy by working closely with HQ, Field Sales, Service, Product Specialists, Execution and Support Team in enhancing their engagement index with your team and customers. You will have to be grounded and pay attention to details as the role will be responsible for day-to-day operations rigor of your team to sell and manage execution, drive initiatives in support of the people plan, develop, and deploy the people strategy in partnership with the GEO CEO/vertical Heads and Corporate teams. Key Responsibilities to deliver (Daily, Weekly, Monthly, Quarterly, Annual): Effective Engagement with customer : a) Relationship Building Demonstrating to build trust with customers by understanding the customers needs & expectations. Building strong relationships with multiple key influencers & maintains frequent interactions with the customers, leading to maintain customer relationship. b) Sales Approach Ensuring to understand & present Genworks Value proposition and power of solutions in improving clinical outcomes, do initial product pitching and creates opportunity for cross-selling & upselling To have confidence to handle different sales scenarios, understand our Genworks Value proposition and power of solutions in improving clinical outcomes. Ensuring to achieve Annual and Quarterly revenue targets through accurate monthly and quarterly forecasting, by prioritizing selling time to generate sales volume, account penetration and market penetration in the assigned territory c) Opportunity Management Ensuring to manage healthy sales funnel, & generating qualified leads through cold calling & converting to prospects, promoting Genworks Digital Marketing content to customers & demonstrating deal ingenuity d) Negotiation & Pricing Ensuring to represent companys interest and achieve win-win situation for the customer and organization by promoting our pricing strategies to the proposed solutions, maintains confidentiality, leading to low frequency of requesting special pricing. e) Objection Handling To have the confidence to handle competition, understand the pricing and risk challenges in each deal. Presenting responses to objections & gains customer acceptance to proposed solutions Enabling with Customer a) One Genworks Solution Approach: Ensuring to adopt One Genworks Solutions Approach” by promoting our customer care area focused solutions, identifying, and creating differentiation to the solution offered. Demonstrating to show intent & effort as true Genworks Champion to constantly take our newly added solution to the customer and provide feedback on the proposed solution Guidance Matrix Ensuring to understand the customer’s workflow by following modality-based guidance matrix for product positioning. You should ensure to leverage our vast product portfolios to cater customer segments across all modalities b) Collaboration: Initiating weekly product presentation discussion to promote new new technology and leveraging vertical teams in the organization to establish product grounding c) Process Adherence: Ensuring to adopt the company policies & processes, and adhere 100% operational compliances, legal & statutory compliances & quality management process, identify and report any quality or compliance concerns to take immediate actions. Ensuring to adhere to sales, product demo & buy-back processes to drive efficiency in order processing Energizing Customer Delight a) Customer Champion: Demonstrating as customer champion by understanding and empathizing with the customer, building trust, understanding the customers profile, expectations & challenges and proposing Ideal Candidate Persona (Education, Work Experience, Skillset, Mindset) to be successful in the role: Bachelor or Master’s Degree from an accredited academic institution. Excellent presentation & Articulation skills; able to present ideas to customers in a way that produces understanding and impact Able to travel without boundary Proven ability to impact and influence at all levels within the company to achieve optimal outcomes Should adapt to an dynamic, fast paced and rapidly changing matrix environment Ability to effectively network across a variety of teams to build solid relationships. Capability and willingness to operate on both macro and micro issues. Sound analytical, problem solving and negotiation skills. Key Competencies Ideal Candidate should demonstrate to be successful in the role: Sales approach & Objection Handling - Handles different sales scenarios, presents company value propositions, sets agenda, does initial product pitch & presentation, seeks opportunity for cross-selling & upselling. Handles competition, pricing and risk challenges in each deal, presents responses to objections, gains customer acceptance to proposed solutions Opportunity Management - Manages a healthy funnel across the responsible region, does cold calling/prospects - IB & competition users, promotes GW DM content to customers, demonstrates deal ingenuity. Negotiation & Pricing: Represents company interests, achieves a win-win for customer & company, maintains price book pricing in the market, has a low frequency of requesting special pricing & maintains confidentiality of the same, applies different pricing strategies to proposed solutions. Relationship building: Looks to build trust with customers, demonstrates understanding of the customer's needs & expectations, builds strong relationships with multiple key influencers & maintains frequent interactions. Genworks Solutions approach: Follows modality-based guidance matrix for product positioning by understanding customer's workflow, leverages vast product portfolio to cater to more customer segments across all modalities. Promotes customer care area focused solutions, identifies and creates differention to the solutions offered, constantly takes newer solutions added to his/her portfolio to customers and provides feedback, shows intent & effort as a true GW champion Discipline towards Internal processes: Adopts company policies, utilizes required digital tools - CRM/ERP/E-commerce/OKR systems, first-time right for documentation for order processing & revenue recognition, adheres to sales, demo & buyback processes, complies with legal & statutory requirements, closure of customer AR. Team Work: Initiates weekly product presentations/GTM discussions by solutions specialist to promote new technology & solutions, leverages support teams to establish product grounding & differentiation or overcome competition/challenges, requests for & leveraging travel support as required Strong Organization Citizenship & Integrity: Treats people respectfully, is direct and honest, yet sensitive while working with others, works together with colleagues to solve problems and provides support to any team, treats colleagues & customers with dignity and respect, and works without bias, is fully accountable for actions taken and ensures that they are in full compliance with the company's rules and regulations. Commitment to excellence: Is ambitious, pursues goals, maintains focus, demonstrates results in a variety of selling scenarios, is passionate about his/her role and continuous seeks to learn best practices and gain mastery. Customer Champion: Exhibits humility to listen, understand and empathise with the customer, goes over and beyond to delight the customer, putting the customer first for ALL decision making, understands the target customers profile/needs and pain points, has a strong pulse on competition, effectively prioritises the top customer problems that can have an impact in the market.
Job description Modality - GE& GWSO GE Product Portfolio - Ultrasound GWSO Screening Solutions - Newborn Care Screening, Women Health Care Screening, Cardiac Screening Work Location - Guwahati Relevant Work Experience Needed - 3 year (Minimum) of work experience Business Importance of the Role This is a business-critical role which will hone your Sales Leadership style, Team Leadership skills, KOL connect, Product Portfolio Maximization, P&L mindset and will transition you to grow up into bigger roles within Genworks. You will have our trust and backing to take complete ownership for revenue and drive circle level execution of P&L strategy by working closely with HQ, Field Sales, Service, Product Specialists, Execution and Support Team in enhancing their engagement index with your team and customers. You will have to be grounded and pay attention to details as the role will be responsible for day-to-day operations rigor of your team to sell and manage execution, drive initiatives in support of the people plan, develop, and deploy the people strategy in partnership with the GEO CEO/vertical Heads and Corporate teams. Key Responsibilities to deliver (Daily, Weekly, Monthly, Quarterly, Annual): Cluster P&L Responsibility Owns the P&L performance in your cluster for delivering revenue goals across Genworks portfolio products through proper planning and executing sales strategies. Design and execute effective sales strategies to realize your Operating Plan, sales forecast, order forecast, including pricing and profitability to achieve sales targets. Motivate the entire sales team in your circle for high productivity in meeting their deliverables Leads & cultivates a culture of GW values & integrity Leverages internal relationships to enhance customer experiences. Promotes a safe working environment and ensures compliance with Governance policies and procedures. Maintains constant communications with team for faster customer resolution and satisfaction Proven ability to drive the sales process from plan to close Business Connect Develop a good awareness of ground level business challenges and objectives in your Cluster to drive a proactive approach in addressing Business issues. Actively partner with all stake holders (VH) to support and challenge leaders thinking in achieving optimal outcomes related to talent and sales performance effectiveness. Actively participate in daily/weekly/monthly sales review calls with Manager or other stakeholders. You have to ensure Collections are made as per agreed target date and have addressed all issues on priority that will impact payment delay. Keep current with industry leading best practices, observe competition trends in your region and keep the HQ updated. Reinforce Genworks values and demonstrate alignment between our business objectives and deliverables. You have to ensure complete compliance in terms of TnL Submission is on time,100% PNDT Regulatory for all orders, Customer KYC checklist adherence, strict confidentially of deal transaction, non-compete clause adherence etc..in your behaviour. You have to ensure Upsell and Cross Sell of solutions happen in your Cluster as per GW four quadrant measures of performance. This will ensure an evolved selling leadership style is demonstrated in the region which will lead to higher market capture. Market Penetration You have to ensure Qualified Funnel Quality of your Cluster is maintained at all time. New Customer Onboarding each quarter in New Areas must be demonstrated to increase our reach. 100% Existing Customer Retention will be a key SLA along with Competitor Conversion Academics & Experience Pre-requisites : Bachelor or masters degree from an accredited academic institution. Engineering Degree will be preferred. Min. 5 Years of relevant experience in Med Tech sector in companies of similar size and scale. Should have worked or working in Tier 2 and down markets that we are serving with excellent KOL connects. Pre-requisite Skills: Excellent presentation & Articulation skills; able to present ideas to customers in a way that produces understanding and impact Able to travel without boundary Ability to work with the team and follow up for deliverables daily over telecon/email. Excellent interpersonal and communication skills to effectively influence and build strong relationships with multiple stakeholders and confidential/sensitive information Proven ability to impact and influence at all levels within the company to achieve optimal outcomes Should adapt to a dynamic, fast paced and rapidly changing matrix environment Ability to effectively network across a variety of teams to build solid relationships. Capability and willingness to operate on both macro and micro issues. Sound analytical, problem solving and negotiation skills.
JD for Sr Executive - Finance (Accounts payable) The ideal candidate will ensure timely, accurate processing of invoices, expense reports, and payments, while maintaining strong relationships with vendors and internal stakeholders. Key Responsibilities: Review, verify, and process invoices in accordance with company policies and procedures. Ensure timely payment of vendor invoices and employee reimbursements. Reconcile accounts payable transactions and resolve discrepancies. Maintain vendor master data and ensure proper documentation and compliance. Prepare and analyze accounts payable aging reports. Collaborate with procurement and other departments to resolve purchase order and invoice mismatches. Monitor and process advances and expense claims in accordance with company travel and expense policies. Assist in monthly, quarterly, and annual financial closings. Support internal and external audits related to accounts payable. Ensure compliance with applicable tax laws (e.g., TDS, GST) and company policies. Key Requirements: Education: Bachelor's degree in Accounting, Finance, or related field. Experience: 35 years of experience in Accounts Payable, preferably in a mid to large-sized organization. Technical Skills: Proficiency in accounting software (e.g., SAP, Oracle, Tally, or similar ERP). Strong MS Excel skills (e.g., VLOOKUP, pivot tables). Knowledge: Solid understanding of end-to-end accounts payable processes. Familiarity with tax implications (GST, TDS, etc.) in AP transactions. Soft Skills: Strong attention to detail and organizational skills. Ability to work independently and meet deadlines. Effective communication and interpersonal skills. Experience in shared services or a multinational environment. Working knowledge of workflow and approval tools
JOB DESCRIPTION Designation HR Executive Department Human Resources Geo/Vertical/Function Enabling Function Work Location Bangalore Geo Coverage All India Business Importance of the Role: We are seeking a dynamic and detail-oriented professional to join our HR team with a dual focus on Talent Acquisition and HR Operations. The ideal candidate will be responsible for managing end-to-end recruitment efforts while ensuring smooth execution of HR operational processes including onboarding, documentation, payroll inputs, and employee engagement initiatives. Key Responsibilities to Deliver (Daily, Weekly, Monthly, Quarterly, Annual): Talent Acquisition • Collaborate with HR and business leaders to understand current and forecasted manpower requirements. • Prioritize and manage open positions; drive proactive sourcing efforts across internal referrals and external platforms. • Leverage social media, job portals, professional networks, and crowdsourcing strategies to build and maintain a strong talent pool. • Develop and maintain a database of prospective and active candidates for current and future hiring needs. • Manage the entire recruitment lifecycle including scheduling interviews with stakeholders like HRBPs, Hiring Managers, Geo CEOs, and Vertical Heads. • Ensure positions are closed within approved budgets and TAT across locations. • Coordinate with internal teams to ensure job descriptions are up-to-date and aligned with business needs. • Gather feedback from new joiners within 3045 days to enhance onboarding experience. HR Operations & Administration • Maintain and update employee records in HRIS and manual files as needed. • Coordinate onboarding, induction, and offboarding processes. • Draft and issue HR letters including offer, appointment, confirmation, and relieving letters. • Ensure complete documentation and background verification for all employees. • Handle employee record-keeping and file management. Payroll & Compliance • Collect and verify monthly attendance and leave inputs for payroll processing. • Ensure compliance with statutory requirements and audit readiness through proper documentation and adherence to policies. HR Systems & Reporting • Manage HRMS tasks including onboarding, exits, leave records, and employee status updates. • Generate and analyze HR reports including headcount, attrition, and leave analytics. • Contribute towards digitization and process automation of HR activities. Employee Engagement & Support • Serve as the first point of contact for employee queries and grievance redressal at HQ. • Support in executing employee engagement initiatives, wellness programs, and internal surveys. • Ensure smooth internal communication regarding HR policies, updates, and organizational initiatives. Ideal Candidate Persona (Education, Work Experience, Skillset, Mindset) to be successful in the role: • Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field. • 2-3 years of experience in talent acquisition and HR operations. • Proficiency in HRIS systems and MS Office Suite. • Strong interpersonal, communication, and organizational skills. • Ability to multitask and manage priorities in a fast-paced environment. • High attention to detail and ability to handle confidential data • Strong knowledge of Indian labor laws and statutory compliance. Key Competencies Ideal Candidate should demonstrate to be successful in the role: • Business acumen • Agility & response to change • Relationship building • HR Metrics follower • Continuous learner • Good Communication and interpersonal skills • Discipline towards internal processes • Strong Organization citizenship and integrity • Commitment to Excellence
Job Title: Tele Sales Marketing/Application Specialist Location: Bangalore (Whitefield - Sigma Tech Park) Industry: Healthcare Job Type: Full-Time Job Description: We are lookingforaproactiveandversatileprofessionaltojoinourteam as aTeleMarketing/ ApplicationSpecialist.Thisdual-rolepositionwillbebasedoutofour Bangaloreofficeandinvolvesacombinationoftele-salesactivitiesandon-site application/productsupportforourportfoliosegmentsacrossIndia. 1.TeleMarketing&InsideSales(BangaloreOffice-Based) Handleoutboundcallstoprospectiveleadsandfollowuponexistinginquiries. Conductonlineproductdemonstrationsandpresentationstoclients/doctors. Supportthefieldsalesteam with regular lead updates and coordination. Provide basic product-related service support viaphone or GoogleMeet. MaintainCRMrecordsandprepareperiodicreportsonleadprogressandcustomer engagement. 2. Application&ProductSupport(Field-BasedPANIndiaTravel): TravelacrossIndiatosupportdoctorsandhealthcarefacilitieswith Liveproductdemonstrationsandclinicalsupport Deviceinstallationandsetup Trainingfordoctorsandclinicalstaff Post-installationserviceandtroubleshootingsupport Respondtourgentproduct/applicationsupportrequestsfrom doctors. Providefeedbackfrom fieldinteractionstoproductandsalestea _______________________________________________________________________________________________ Job Title: Execution Specialist Location: Bangalore (Whitefield - Sigma Tech Park) Industry: Healthcare Job Type: Full-Time Business Importance of the Role: The execution Specialist role is responsible for monitoring and managing the inventory levels based on the ordering trends & forecasts. The purpose of this position is to proactively manage sales order booking requirements, oversee the performance in aspect ranging from order to shipment to billing and customer service. This is a business-critical role which will hone your business forecast skills, Inventory Management and will transition you to grow up with bigger roles within Genworks. You will have our trust and backing to take complete ownership to drive execution by working closely with Sales, Service, Product Specialist and Support team in enhancing their engagement index with customers. You will have to be quick in actions and pay attention to details as the role will be responsible for day-to-day operations rigor to manage execution. Key Responsibilities to Deliver (Daily, Weekly, Monthly, Quarterly, Annual): Responsible to understand the business needs & organization goal and translate them into operational needs. Co-ordinating with Sales & Product teams to ensure on timely receipt of all order related documents Establishing and using dashboards & metrics to measure accomplishments & forecasting monthly in line with business expectations & revenue projections and identify issues and resolving within the TATs, managing & documenting the entire process, and publishing the daily update dashboard to track visibility of the order process Ensuring to co-ordinate with the respective stakeholders to ensure timely order delivery to the customers, leading to positive customer experience Ensuring to proactively engage with customers about the order status based on inputs and addressing customer queries on timely basis. Responsible to adopt organizations process & policies and utilizing required tools for documentation, ensuring first-time right for documentation for order processing & revenue recognition. Ensuring to comply legal & statutory requirements. Ensuring to connect weekly with the field sales team & solution team and leveraging support from the solution team where needed for OEM Engagement Ensuring to be aware of repercussions on missing revenue & identifying risks affecting supply/ delivery/ customer demand & striving to course-correct to achieve target. Leveraging previous trend and metrics to improve operational capability.
Job Title: Tele - Application Specialist Location: Bangalore (Whitefield - Sigma Tech Park) Industry: Healthcare Job Type: Full-Time Job Description: We are lookingforaproactiveandversatileprofessionaltojoinourteam as aTeleMarketing/ ApplicationSpecialist.Thisdual-rolepositionwillbebasedoutofour Bangaloreofficeandinvolvesacombinationoftele-salesactivitiesandon-site application/productsupportforourportfoliosegmentsacrossIndia. 1.TeleMarketing&InsideSales(BangaloreOffice-Based) Handleoutboundcallstoprospectiveleadsandfollowuponexistinginquiries. Conductonlineproductdemonstrationsandpresentationstoclients/doctors. Supportthefieldsalesteam with regular lead updates and coordination. Provide basic product-related service support viaphone or GoogleMeet. MaintainCRMrecordsandprepareperiodicreportsonleadprogressandcustomer engagement. 2. Application&ProductSupport(Field-BasedPANIndiaTravel): TravelacrossIndiatosupportdoctorsandhealthcarefacilitieswith Liveproductdemonstrationsandclinicalsupport Deviceinstallationandsetup Trainingfordoctorsandclinicalstaff Post-installationserviceandtroubleshootingsupport Respondtourgentproduct/applicationsupportrequestsfrom doctors. Providefeedbackfrom fieldinteractionstoproductandsalestea _______________________________________________________________________________________________
Job description Business Importance of the Role: This is a business-critical role which will hone your Sales Leadership style, Team Leadership skills, KOL connect, Product Portfolio Maximization, P&L mindset and will transition you to grow up into bigger roles within Genworks. You will have our trust and backing to take complete ownership for revenue and drive circle level execution of P&L strategy by working closely with HQ, Field Sales, Service, Product Specialists, Execution and Support Team in enhancing their engagement index with your team and customers. You will have to be grounded and pay attention to details as the role will be responsible for day-to-day operations rigor of your team to sell and manage execution, drive initiatives in support of the people plan, develop, and deploy the people strategy in partnership with the GEO CEO/vertical Heads and Corporate teams. Key Responsibilities to deliver (Daily, Weekly, Monthly, Quarterly, Annual): Effective Engagement with customer : a) Relationship Building Demonstrating to build trust with customers by understanding the customers needs & expectations. Building strong relationships with multiple key influencers & maintains frequent interactions with the customers, leading to maintain customer relationship. b) Sales Approach Ensuring to understand & present Genworks Value proposition and power of solutions in improving clinical outcomes, do initial product pitching and creates opportunity for cross-selling & upselling To have confidence to handle different sales scenarios, understand our Genworks Value proposition and power of solutions in improving clinical outcomes. Ensuring to achieve Annual and Quarterly revenue targets through accurate monthly and quarterly forecasting, by prioritizing selling time to generate sales volume, account penetration and market penetration in the assigned territory c) Opportunity Management Ensuring to manage healthy sales funnel, & generating qualified leads through cold calling & converting to prospects, promoting Genworks Digital Marketing content to customers & demonstrating deal ingenuity d) Negotiation & Pricing Ensuring to represent companys interest and achieve win-win situation for the customer and organization by promoting our pricing strategies to the proposed solutions, maintains confidentiality, leading to low frequency of requesting special pricing. e) Objection Handling To have the confidence to handle competition, understand the pricing and risk challenges in each deal. Presenting responses to objections & gains customer acceptance to proposed solutions Enabling with Customer a) One Genworks Solution Approach: Ensuring to adopt One Genworks Solutions Approach by promoting our customer care area focused solutions, identifying, and creating differentiation to the solution offered. Demonstrating to show intent & effort as true Genworks Champion to constantly take our newly added solution to the customer and provide feedback on the proposed solution Guidance Matrix Ensuring to understand the customers workflow by following modality-based guidance matrix for product positioning. You should ensure to leverage our vast product portfolios to cater customer segments across all modalities b) Collaboration: Initiating weekly product presentation discussion to promote new new technology and leveraging vertical teams in the organization to establish product grounding c) Process Adherence: Ensuring to adopt the company policies & processes, and adhere 100% operational compliances, legal & statutory compliances & quality management process, identify and report any quality or compliance concerns to take immediate actions. Ensuring to adhere to sales, product demo & buy-back processes to drive efficiency in order processing Energizing Customer Delight a) Customer Champion: Demonstrating as customer champion by understanding and empathizing with the customer, building trust, understanding the customers profile, expectations & challenges and proposing Ideal Candidate Persona (Education, Work Experience, Skillset, Mindset) to be successful in the role: Bachelor or Master’s Degree from an accredited academic institution. Excellent presentation & Articulation skills; able to present ideas to customers in a way that produces understanding and impact Able to travel without boundary Proven ability to impact and influence at all levels within the company to achieve optimal outcomes Should adapt to an dynamic, fast paced and rapidly changing matrix environment Ability to effectively network across a variety of teams to build solid relationships. Capability and willingness to operate on both macro and micro issues. Sound analytical, problem solving and negotiation skills. Key Competencies Ideal Candidate should demonstrate to be successful in the role: Sales approach & Objection Handling - Handles different sales scenarios, presents company value propositions, sets agenda, does initial product pitch & presentation, seeks opportunity for cross-selling & upselling. Handles competition, pricing and risk challenges in each deal, presents responses to objections, gains customer acceptance to proposed solutions Opportunity Management - Manages a healthy funnel across the responsible region, does cold calling/prospects - IB & competition users, promotes GW DM content to customers, demonstrates deal ingenuity. Negotiation & Pricing: Represents company interests, achieves a win-win for customer & company, maintains price book pricing in the market, has a low frequency of requesting special pricing & maintains confidentiality of the same, applies different pricing strategies to proposed solutions. Relationship building: Looks to build trust with customers, demonstrates understanding of the customer's needs & expectations, builds strong relationships with multiple key influencers & maintains frequent interactions. Genworks Solutions approach: Follows modality-based guidance matrix for product positioning by understanding customer's workflow, leverages vast product portfolio to cater to more customer segments across all modalities. Promotes customer care area focused solutions, identifies and creates differention to the solutions offered, constantly takes newer solutions added to his/her portfolio to customers and provides feedback, shows intent & effort as a true GW champion Discipline towards Internal processes: Adopts company policies, utilizes required digital tools - CRM/ERP/E-commerce/OKR systems, first-time right for documentation for order processing & revenue recognition, adheres to sales, demo & buyback processes, complies with legal & statutory requirements, closure of customer AR. Team Work: Initiates weekly product presentations/GTM discussions by solutions specialist to promote new technology & solutions, leverages support teams to establish product grounding & differentiation or overcome competition/challenges, requests for & leveraging travel support as required Strong Organization Citizenship & Integrity: Treats people respectfully, is direct and honest, yet sensitive while working with others, works together with colleagues to solve problems and provides support to any team, treats colleagues & customers with dignity and respect, and works without bias, is fully accountable for actions taken and ensures that they are in full compliance with the company's rules and regulations. Commitment to excellence: Is ambitious, pursues goals, maintains focus, demonstrates results in a variety of selling scenarios, is passionate about his/her role and continuous seeks to learn best practices and gain mastery. Customer Champion: Exhibits humility to listen, understand and empathise with the customer, goes over and beyond to delight the customer, putting the customer first for ALL decision making, understands the target customers profile/needs and pain points, has a strong pulse on competition, effectively prioritises the top customer problems that can have an impact in the market.
Roles and Responsibilities Admin Executive/Sr. Executive Office maintenance Office Pantry and stock maintenance Office phone handling Stationary stock maintenance Courier handling – Incoming and outgoing Office expense management – Monthly report Visitor management Office rental payment, office maintenance payments handling – Electricity, telephone, internet etc. Meeting arrangements Facilitating office festival requirements Managing Security guard and House Keeping staff Responsible for office cleanliness & maintenance. Maintaining the Registers: Employees in and Out, Visitors, Courier In and Out, Car Parking. Security and Housekeeping in and Out, handover Register of Security’s, Conference room and Meeting rooms, By hand Courier, Key Register, Stationery Moment Register. All above activities should be update in the respective trackers Happay Bills to be submitted daily without any miss. Vendor registration and vendor management Managing existing vendors and ensure service/products are delivered on time as per the agreements. Vendor Invoice / Payments on time Closely working with Procurement team for quotes finalization and sourcing new vendors Identifying and onboarding new vendors for office needs. Keeping track of vendor list and their charges All transaction to be done in ERP Travel management Travel portal management – Creation and deletion of employee accounts . Accommodation Booking - specific only to HQ / Bangalore meetings. Travel Booking specific only to HQ / Bangalore meetings - for visitors, guests, and senior leadership team (On ask). (Employees who have access to MMT- should be booked by themselves) Handling flight booking – specific only to HQ / Bangalore meetings on ask at last minute/Group booking ADHOC admin-related activities Support in compliance handling such as submission of office related to documents to specific compliance departments. Travel and Accommodation and conference hall booking – if ask from HQ Leadership team Seasonal greetings to important stakeholders Engagement Programmes: Organising Birthday Events, and Festivals celebrations Should cross-check the service and delivery before going ahead with any new vendors. Ex: Cab’s booking – he can check the cars if it is in good condition. Hotel ambience checking etc.
Designation Field Service Engineer Department Service Location Delhi NCR, Pune , Raipur/Bhopal Product Portfolio IVD (In-Vitro Diagnostics) Business Importance of the Role: This role owns delivering service & service business results as per Operational Metrics defined below & meets the operating Business Plan of Genworks. Manages high level of Customer satisfaction through Service Excellence at assigned customer accounts/IB by driving various Operations parameters as per target. Also drive Commercial excellence through AMCs, CMCs, Part Sales, Accessories & Consumable Business time to time. Over a period of time becomes the Customer success leader & be the Point of contact by building strong relationship between Genworks & respective OEM. Key Responsibilities to Deliver (Daily, Weekly, Monthly, Quarterly, Annual): Timely installation, Troubleshooting and Calibration Pre-installation demos, checks and user maintenance training for instruments including primary level of application issues and standardisation handling. Troubleshoot Instrument related issues (break fix issues). Strive for customer success through solutions-based growth approach.
Summary As a Software Engineer Intern, you will be responsible for the development and testing of Genworks digital platforms & solutions; Working closely with the product & engineering teams to create & execute sprint plans. This includes building mobile or web applications while crafting technical documentation as needed. Following software engineering practices to ensure the quality of deliverables meet end user needs. Roles & Responsibilities Work closely with product management, technical leadership & architecture leadership in understanding requirements, architecture and overall design for the features. Responsible for understanding module/component designs to realize the required functionality. Implement and Unit test development tasks that are part of user stories. Troubleshoot issues encountered during verification. Responsible for following configuration management and build management practices for the various components/modules. Responsible for following coding guidelines and static code analysis. Competencies Proficiency in object-oriented programming languages like .NET, C#, Java, or C++. Proficiency in web technology like HTML, CSS, JavaScript, or Angular, Web Service, REST APIs, etc. Strong in data structures and algorithms. Good analytical, debugging, and problem-solving skills. Personal Attributes Good communication skills Good Team Player. Quick learner and willing to learn new technologies. Profile is for Internship but it can be considered as a full time employee on the basis of performance after completion of 6 month.
JOB DESCRIPTION Designation Execution Specialist Modality Execution Portfolio Focus GE Ultrasound Work Location Bangalore Relevant Work Experience Needed 1-3 years of experience predominantly in the field of supply chain/ logistics Business Importance of the Role: The execution Specialist role is responsible for monitoring and managing the inventory levels based on the ordering trends & forecasts. The purpose of this position is to proactively manage sales order booking requirements, oversee the performance in aspect ranging from order to shipment to billing and customer service. This is a business-critical role which will hone your business forecast skills, Inventory Management and will transition you to grow up with bigger roles within Genworks. You will have our trust and backing to take complete ownership to drive execution by working closely with Sales, Service, Product Specialist and Support team in enhancing their engagement index with customers. You will have to be quick in actions and pay attention to details as the role will be responsible for day-to-day operations rigor to manage execution. Key Responsibilities to Deliver (Daily, Weekly, Monthly, Quarterly, Annual): Responsible to understand the business needs & organization goal and translate them into operational needs. Co-ordinating with Sales & Product teams to ensure on timely receipt of all order related documents Establishing and using dashboards & metrics to measure accomplishments & forecasting monthly in line with business expectations & revenue projections and identify issues and resolving within the TATs, managing & documenting the entire process, and publishing the daily update dashboard to track visibility of the order process Ensuring to co-ordinate with the respective stakeholders to ensure timely order delivery to the customers, leading to positive customer experience Ensuring to proactively engage with customers about the order status based on inputs and addressing customer queries on timely basis. Responsible to adopt organizations process & policies and utilizing required tools for documentation, ensuring first-time right for documentation for order processing & revenue recognition. Ensuring to comply legal & statutory requirements. Ensuring to connect weekly with the field sales team & solution team and leveraging support from the solution team where needed for OEM Engagement Ensuring to be aware of repercussions on missing revenue & identifying risks affecting supply/ delivery/ customer demand & striving to course-correct to achieve target. Leveraging previous trend and metrics to improve operational capability. Responsible to track stock availability and ordering needs for product lines with business goals. Ensuring to track the liquidation of aging & expiring inventory and proactively implementing actions in discussion with the respective key stakeholders. Ideal Candidate Persona (Education, Work Experience, Skillset, Mindset) to be successful in the role: Any Bachelor or master’s degree from an accredited academic institution. Minimum 1-3 years of work experience in Operational, Supply Chain Execution Role. Experience from Healthcare Industry will be an added advantage. Excellent Analytical & Articulation skills; able to present ideas in a way that produces understanding and impact Ability to proactively work along with sales, service, solution & support team and follow up for execution daily over telecon/email. Ability to understand the customer needs & requirements and should be customer oriented. Self-Motivated Individual determined to achieve challenging goals & objectives Excellent interpersonal and communication skills to effectively influence and build strong relationships with multiple stakeholders and confidential/sensitive information Proficient in Advanced MS Office Key Competencies Ideal Candidate should demonstrate to be successful in the role: Business Acumen: Has knowledge of the functions of our products/services and how our customers use them, develops strong & long-term working relationships with internal and external stakeholders/OEMs, anticipates the needs & confirms them with stakeholders to find solutions to address them Agility & Response to Change: Adapts easily to new situations & demands, looks at new possibilities, deals well with ambiguity, has patience in trying circumstances, shows composure under pressure, does multi-tasking, has a positive attitude towards change, anticipates & overcomes barriers to change, understands need for change & how they help in achieving organization goals, communicates positively to team members, sees the necessity for the organization to be flexible & agile, strongly focuses on maximising efficiency & enhancing overall quality Communication & Inter-Personal Skills: Presents persuasively, listens & observes well, is able to influence others, communicates well, informs team members of decisions in a manner that generates acceptance, builds rapport easily with others, manages conflict efficiently, is confident & assertive, leverages strong collaborative relationships with colleagues & OEMs to accomplish work effectively Planning & Analysis: Understands the business need, organizational goals and how they translate into operational needs, is aware of the complete supply chain cycle and possible bottlenecks in the process, works efficiently to reduce TAT, forecasts monthly in line with business expectations & revenue projections across modalities, tracks stock availability, leverages previous trends and metrics to improve operational capability provides early warning signals on risks, presents cash need by business, makes prudent & efficient business decisions on logistics & warehousing for each transaction, identifies risks affecting supply/delivery/customer demand End-to-End Inventory Management: Takes responsibility for achieving group goals, establishes and uses dashboards & metrics to measure accomplishment of group goals and adjusts in work as needed, uses metrics and other resources to identify and resolve systemic issues, is aware of repercussions on missing revenues & strives to course correct to achieve target, is empowered to take decisions, takes personal accountability for own actions and errors. Tracks stock availability and ordering needs for every product line in line with business goals, liquidation of aging and or expiring inventory, interlocks with the Procurement & Finance teams for OEM management Strong Organization Citizenship & Integrity: Treats people respectfully, is direct and honest yet sensitive while working with others, works together with colleagues to solve problems and provide leverage to any team, treats colleagues & customers with dignity and respect, and works without bias, is fully accountable for actions taken and ensures that they are in full compliance with the company's rules and regulations Commitment to Excellence: Monitors progress in attaining targets for self & staff and provides feedback, maintains focus, demonstrates results in a variety of selling scenarios, is passionate about his/her role and continuous seeks to learn best practices and gain mastery. Shows a keen willingness to learn & unlearn for personal development, seeks feedback on improvement areas, modifies behaviour based on feedback, participates fully in relevant organizational learning modules, implements best practices, identifies team's learning needs & enables their development. Customer Champion: Exhibits humility to listen, understand and empathise with the customer, goes over and beyond to delight the customer, putting the customer first for ALL decision making, understands the target customers profile/needs and pain points, effectively prioritises the top customer problems that can have an impact in the market Creativity/Innovation: Influences & negotiates - catalyst for change, brings energy, implements new ideas to improve customer engagement, finds unusual ways to get information, considers both conventional & unconventional ideas when solving a problem. People Management & Team Building: Seeks to know team members, is committed to help stakeholders and direct reports develop and excel, communicates clearly and is able to manage difficult conversations with sensitivity, is able to identify & address issues, is the go-to person for his/her team members, strives to accomplish more with less, aligns the team and provides context on company goals, identifies high potential, develops the next generation of leaders.
JOB DESCRIPTION Designation Product Sales Specialist Department Sales Modality GE US Product Portfolio Ultrasound High-End Range, Ultrasound Flow Range, Diagnostic Imaging Flow Work Location Anywhere in Maharashtra - Nagpur, Aurangabad, Kolhapur, Solapur, and Amravati Geography Coverage Complete Maharashtra Relevant Work Experience Needed 3 years (Minimum) of work experience Business Importance of the Role: This is a business-critical role which will hone your Sales Leadership style, Team Leadership skills, KOL connect, Product Portfolio Maximization, P&L mindset and will transition you to grow up into bigger roles within Genworks. You will have our trust and backing to take complete ownership for revenue and drive circle level execution of P&L strategy by working closely with HQ, Field Sales, Service, Product Specialists, Execution and Support Team in enhancing their engagement index with your team and customers. You will have to be grounded and pay attention to details as the role will be responsible for day-to-day operations rigor of your team to sell and manage execution, drive initiatives in support of the people plan, develop, and deploy the people strategy in partnership with the GEO CEO/vertical Heads and Corporate teams. Key Responsibilities to deliver (Daily, Weekly, Monthly, Quarterly, Annual): Circle P&L Responsibility Owns the P&L performance in your circle for delivering revenue goals across Genworks portfolio products through proper planning and executing sales strategies. Design and Execute effective sales strategies to realize your Operating Plan, sales forecast, order forecast, including pricing and profitability to achieve sales targets. Motivate the entire sales team in your circle for high productivity in meeting their deliverables Leads & cultivates a culture of GW values & integrity Leverages internal relationships to enhance customer experiences. Promotes a safe working environment and ensures compliance with Governance policies and procedures. Maintains constant communications with team for faster customer resolution and satisfaction Manages technical and soft skills training for team. Business Connect Develop a good awareness of ground level business challenges and objectives in your region to drive a proactive approach in addressing people issues. Actively partner with all stake holders to support and challenge leaders thinking in achieving optimal outcomes related to talent and sales performance effectiveness. Actively participate in daily/weekly/monthly sales review calls and generate required MIS reports. You have ensure Collections are made as per agreed target date and have addressed all issues on priority that will impact payment delay. Keep current with industry leading best practices, observe competition trends in your region and keep the HQ updated. Drive the People Engagement agenda by leveraging relationships by communicating our strategic plan, reinforce Genworks values and demonstrate alignment between our business objectives and deliverables. You have to ensure complete compliance in terms of TnL Submission is on time,100% PNDT Regulatory for all orders, Customer KYC checklist adherence, strict confidentially of deal transaction, non-compete clause adherence etc..in your behaviour. You have to ensure Upsell and Cross Sell of solutions happen in your region as per GW four quadrant measures of performance. This will ensure an evolved selling leadership style is demonstrated in the region which will lead to higher market capture. Market Penetration You have to ensure Qualified Funnel Quality of your circle is maintained at all time. New Customer Onboarding each quarter in New Areas must be demonstrated to increase our reach. 100% Existing Customer Retention will be a key SLA along with Competitor Conversion Academics & Experience Pre-requisites : Bachelor or masters degree from an accredited academic institution. Engineering Degree will be preferred. Min. 3 Years of relevant experience in Med Tech sector in companies of similar size and scale. Should have worked or working in Tier 2 and down markets that we are serving with excellent KOL connects. Pre-requisite Skills: Excellent presentation & Articulation skills; able to present ideas to customers in a way that produces understanding and impact Able to travel without boundary Ability to work with the team and follow up for deliverables daily over telecon/email. Communicate a vision and show good leadership capability. Excellent interpersonal and communication skills to effectively influence and build strong relationships with multiple stakeholders and confidential/sensitive information Proven ability to impact and influence at all levels within the company to achieve optimal outcomes Should adapt to a dynamic, fast paced and rapidly changing matrix environment Ability to effectively network across a variety of teams to build solid relationships. Capability and willingness to operate on both macro and micro issues. Sound analytical, problem solving and negotiation skills.
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