1453 Jobs in Greater Hyderabad Area - Page 33

Area(s) of responsibility About Birlasoft Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CKA Birla Group, a multibillion-dollar enterprise, we boast a 12,500+ professional team committed to upholding the Group's 162-year legacy. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Sustainable Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities. Join us in shaping a future where technology seamlessly aligns with purpose. About the Job – D365 Developer, you will be responsible for designing, developing, and implementing Microsoft Dynamics 365 solutions to enhance business processes. You will work closely with stakeholders to understand their needs, customize and configure the system accordingly, and provide ongoing support and training. Job Title - Sr Dynamics 365, PCF Developer Location: Bengaluru Educational Background: Bachelor’s degree in computer science, Information Technology, or related field. Mode of Work- Hybrid Must have hands-on Microsoft Dynamics CRM development experience Expertise in Dynamics CRM customization and configuration Expertise in development, deployment and debugging of – plugins, workflows, custom workflow activities Well versed with different versions of .NET Framework, C# programming, Dynamics CRM SDK, JavaScript/TypeScript, SQL Server, solution deployment etc Should have working knowledge on SSIS, SSRS and integration using LogicApps, FunctionApps etc Ability to create technical design documents, perform development and unit testing activities Must have worked on installation, deployment, administration and troubleshooting in online as well as on-premise versions. Working experience on power platform – must have created model driven apps , flows and canvas apps. Working Experience with PCF Controls along with the React JS and Java script. Strong experience in data migration/integration using – SSIS, PowerQuery Must have working experience on Power Platform technologies Must have strong communication and problem solving skills

Area(s) of responsibility JD – Oracle Fusion HCM Functional Lead plus PM Position Overview We are seeking a talented and experienced Oracle HCM Cloud Core HR /Absence / Payroll / Compensation professional to join our team. The ideal candidate will have a strong background in Oracle Human Capital Management (HCM). Work closely with clients to understand their HR processes and requirements, design solutions, and implement. Should be able to manage a team of functional resources. Should be an expert in at least two modules in Oracle HCM Cloud with Core HR as one mandate module. Key Role and Responsibility Should have a total of at least 15+ years of IT experience with a minimum of 7+ years in Oracle Core HCM implementation and support. Collaborate with clients to gather business requirements and translate them into technical specifications for Oracle Core HR modules. Configure and customize the Oracle Core HR module to meet client-specific needs, including organization structure setup, position management, employee data management, and other HR processes. Provide ongoing support and troubleshooting for Oracle Core HCM modules, including resolving configuration errors, data discrepancies, and user inquiries. Stay updated on the latest Oracle HCM releases, patches, and updates, and assess their applicability to clients' needs. Collaborate with cross-functional teams, including HR, IT, and business stakeholders, to ensure successful implementation of projects.

Area(s) of responsibility 7 + years in Quality Assurance / Testing (Telecom Domain preferred) Strong hands-on experience on TOSCA Should be able to design & implement robust, scalable, and high-quality test automation suites Experience of configuration management tools (GIT / SVN / TFS) and configuration concepts (branching, merging etc.) Hands on Experience in Python & Excel Macros. Experience of integrating TOSCA with different tools like JIRA, QTest, JAMA, Power BI Experience and understanding of Agile development concepts Strong in MS SQL (basic and Advance) Able to write SQL queries using Joins and able to validate data using it Strong experience in MS Excel-Vlook Up, Pivot & functions. Good to have experience in Amdocs, and Ericson billing system (Telecom domain experience preferred) Discuss, Review and Capture technical requirements from different cross functional teams. Creating test scripts based on the requirements and run the scripts in SIT environment. Prepare, maintain and execute regression test scripts to validate and confirm the new changes. Skills with M/O flag are part of Specialization Solution Design -PL2 (Functional) Test Execution -PL3 (Functional) Help the tribe -PL2 (Behavioural) Think Holistically -PL2 (Behavioural) Knowledge Management -PL2 (Functional) Win the Customer -PL2 (Behavioural) One Birlasoft -PL2 (Behavioural) Results Matter -PL2 (Behavioural) Get Future Ready -PL2 (Behavioural) Requirements Definition And Management -PL2 (Functional) Estimation & Scheduling -PL2 (Functional) Testing Process And Metrics (Management) -PL2 (Functional) Test Planning & Strategizing -PL2 (Functional) Test Design -PL3 (Functional) REST API's - PL3 (Optional) Jira - PL2 (Optional) MySQL - PL2 (Optional) Jenkins - PL2 (Optional) C# - PL3 (Optional) TOSCA TDI - PL3 (Mandatory) TOSCA - PL3 (Mandatory)

Accounting + SQL Accounting + SQL Job Description: - Candidate must have Accounting background Candidate must have working knowledge of SQL Strong analytical background Demonstrated ability to transform business requirements to specific analytical reports Excellent written and verbal communication skills for varied audiences on engineering subject matter Understand Business requirements as well as the accounting impact. Perform impact assessment of enhancements (including but not limited to IFRS 15 standards) Good to have Production support experience Good to have experience as AAH/Fynpase (Aptitude technology) consultant in multiple implementation programs both from functional design and technical build perspective. Good to have experience in Telecom domain/industry Prior experience with ETL/DW concepts preferable Create and review functional documents, mappings and validations for transactional data. Implement configuration of Business Rules in the system An active involvement of Onsite and Offshore team meetings and status meetings Must understand the Agile methodology and have worked on a Scrum team with an experience in using Agile JIRA tools

Area(s) of responsibility We are seeking a skilled Azure Arc Linux VM Administrator to manage and update Azure Arc-related incidents, problems, and changes for on-premises Linux servers. The ideal candidate will be responsible for performing patch management, ensuring the security and performance of the servers, and minimizing downtime through effective planning and execution.

Area(s) of responsibility Routine Administrative Activities Resolve incidents escalated by L1 as per the agreed SLAs and timelines. L2 escalates the problem to L3. Installation/Upgradation/Migration of SQL Servers. Apply any patches or service packs for SQL Server. Configure High Availability/Disaster recovery solutions. Configure automated alerts to send a mail to team if any issues. Work on incidents, change tickets and problem tickets.

Location: Noida Qualification: University degree in Computer Science or IT Role 3 + years experience in Information Security. 2+ year experience in working in SOC Knowledge of industry recognized analysis frameworks like Kill Chain, Diamond Model, MITRE ATTACK, NIST Incident Response, etc. Knowledge of Cloud Computing Fundamentals, EDR, DLP, Firewall Thorough understanding of fundamental security and network concepts -Operating systems, intrusion or detection, TCP,IP, ports, etc. Responsibilities Provide technical and functional support to L2 or L3 Team with analytical feedback. Responsible for incident investigation, evidence collection, diagnosis, recovery within defined SLA and closing incidents Understand information security policies and best practices in Birlasoft environments. Inform L2 or L3 team of proactive and reactive actions to ensure adherence to security policy. Review and understand collected metrics from monitoring systems and be aware of patterns and anomalies. Perform incident response, with a primary focus of eliminating the threat to the network and determining the cause of the security incident while preserving evidence for further analysis Ensure incidents are handed in a manner that is consistent with established playbooks Monitors SIEM and logging for alerts of potential network threats, intrusions, and or compromises Responsible for understanding the global threat environment and general security best practices Assists with triage of service requests from automated sensors and internal requests for assistance Participates in active cyber hunting to identify and eliminate known and unknown network threats Interface with technical personnel from various disciplines to rapidly resolve critical issues

Job Description: SOC L2/L3 Analyst Education University degree in Computer Science/IT Experience/ Qualifications 5+ years’ experience in Information Security. 3+ year experience in managing the SOC Knowledge of industry recognized analysis frameworks (Kill Chain, Diamond Model, MITRE ATT&CK, NIST Incident Response, etc.) Knowledge of Cloud Computing Fundamentals, EDR, DLP, Firewall Thorough understanding of fundamental security and network concepts (Operating systems, intrusion/detection, TCP/IP, ports, etc.) Strong problem-solving and analytical skills, initiative driven, result oriented and ability to lead a technical team. Proven ability to work under stress in emergencies, with the flexibility to handle multiple high-pressure situations simultaneously. Responsibilities Provide technical and functional support to L1 Team with analytical feedback. Responsible for incident investigation, evidence collection, diagnosis, recovery within defined SLA and closing incidents Understand information security policies and best practices in Birlasoft environments. Inform management on proactive and reactive actions to ensure adherence to security policy. Review and understand collected metrics from monitoring systems and be aware of patterns and anomalies. Perform incident response, with a primary focus of eliminating the threat to the network and determining the cause of the security incident while preserving evidence for further analysis Ensure incidents are handed in a manner that is consistent with established playbooks Monitors SIEM and logging for alerts of potential network threats, intrusions, and/or compromises Responsible for understanding the global threat environment and general security best practices Assists with triage of service requests from automated sensors and internal requests for assistance Participates in active cyber hunting to identify and eliminate known and unknown network threats Interface with technical personnel from various disciplines to rapidly resolve critical issues Appropriately inform and advise leadership of incidents and propose effective response and/or countermeasures for containment. Participate in knowledge sharing with other security engineers and partner. Technical Skills understanding on SOC/SIEM operation Understanding on Cloud Security Platform Certification (Mandatory) Certifications (Optional) AZ 303 and SC200

Area(s) of responsibility Empowered By Innovation Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities. Job Description – Advisory, contracts review and negotiations for various procurement and customer contracts e.g., Master Services Agreements, Software Licensing Agreements, Implementation Agreement, IT Support Agreement, Service Level Agreements, Teaming / Reseller Agreement, Confidentiality Agreements, Statements of Work, Change Orders, Amendments, etc. Lead contract negotiations for both buyers and suppliers Perform due diligence and participate in investigation, audits and work with wider Risk and Compliance team Draft SOPs, process documentation, contract templates and impart training to L1, L2 and L3s Work as a team coach on issues related to Privacy and Data Protection Laws under various jurisdictions e.g. Europe, US, India and APAC region. Coordinate with InfoSec team to review contractual positions relating the Privacy and Data Protection and deployment of strategies in compliance and conformity to applicable Data Protection and Privacy laws Managing a team and performing quality check reviews Advising with internal and external stakeholders Participating in various Dispute Resolution and Bankruptcy matters Qualification 6-8 years of experience as an in-house counsel in IT / manufacturing industry LLb Hons. / LLM from a reputed university Excellent communication, drafting and negotiation skills Location: Noida

Area(s) of responsibility Opportunity for Network Security. Candidates with CCNA Certification(preferred) and hands-on for Network-Switching/Routing, Security, Wireless and excellent interpersonal and communication skills in a customer facing environment. The role involves working on network security, with a preference for candidates who have a CCNA certification. Key responsibilities include actively working on firewalls, network monitoring, and handling network equipment and protocols such as routing, switching, and wireless1. The position also requires hands-on experience with Fortinet/Palo Alto firewalls, knowledge of load balancers like F5, and the ability to work in a 24x7 global operation support environment1. Additionally, excellent communication skills in English, both written and verbal, are essential for this role1. The job also involves network installations, implementations, and configurations, as well as experience with Forcepoint/URL filtering solutions1. Major contribution of this position & Responsibilities Actively Working on Firewall Network monitoring Network equipment and networking protocols - Routing/Switching, Wireless Network installations, implementations and configurations Hands on experience on Checkpoint/PaloAlto Firewalls Knowledge/experience on load balancers (F5) Work in 24x7 Global Operation support Knowledge of Forcepoint /URL filtering solution Excellent English written and verbal communication skills with specific focus on technical and operational documentation Excellent communication skills in English, both written and verbal 2-3 years working experience in Network Domain

Area(s) of responsibility Must Have Skills: Microsoft Windows Azure IaaS and Azure Services. Understand and document technical requirements from clients, study the existing technology landscape and understand current workloads and maintain existing enterprise infrastructure. Willing to Improve and take new challenges for new workloads and operational capabilities of client enterprise infrastructure as approved and directed. Be part of the team that operational global supports model and monitor Microsoft Azure Cloud customers environment in 24x7x365 rotational shifts support model

Area(s) of responsibility Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CK Birla Group, a multibillion-dollar enterprise, we boast a 12,500+ professional team committed to upholding the Group's 162-year legacy. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Sustainable Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities. Join us in shaping a future where technology seamlessly aligns with purpose. Automation Test Lead Experience: 8-10Years Location: Pune, Mumbai, Noida, Hyderabad, Bangalore Responsibilities Selenium test automation expert with 8 to 10 years’ Experience. Strong hand-on working on selenium TestNG & Cucumber with Java. Good hands-on experience in automation of web-based applications. Strong knowledge and experience with test methodologies, QA process, and software release cycle. Strong in developing scripts for both UI and API. Excellent Computer Science fundamentals in object-oriented design, data structures & design patterns. Good hands-on automation experience in creating frameworks, object identification & scripting. Should have developed one framework from the scratch and have knowledge of all the frameworks. Experience and understanding of Agile development concepts. Experience in communicating with business teams, other development teams, & management to collect requirements, describe software product features, and technical designs. Excellent problem solving and troubleshooting skills. Experience working in Test Management tools like Jira, Azure DevOps, ALM. Experience in CD/CD with Jenkins, Bamboo, SVN and GIT for code management. Experience in Writing effective SQL queries and Joins. Ability to analyze defects and provide root-cause analysis. Experience in Creation and execution of Test Scenarios, Test Cases and Test Data. Should possess strong analytical, problem solving and troubleshooting abilities with quick adaptation to new technology , methodologies and systems.

Area(s) of responsibility About Us: Birlasoft combines the power of domain, enterprise, and digital technologies to reimagine business processes for customers and their ecosystem. Its consultative and design thinking approach makes societies more productive by helping customers run businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,200+ professionals, is committed to continuing the Group's 170-year heritage of building sustainable communities. Senior Full Stack Java/API Engineer - Contact Centre Innovation & GenAI Role Summary We are seeking a highly skilled and experienced Senior Java/API Full Stack Engineer to join our dynamic team. In this role, you will be responsible for designing, developing, and maintaining robust, scalable, and high-performance applications using Java and modern web technologies. You will work on both backend and frontend components, with a focus on API development and integration. What you will do: (Roles & Responsibilities) Design, develop, and maintain Java-based applications and RESTful APIs Collaborate with cross-functional teams to define, design, and ship new features Implement responsive user interfaces using React JS Work with AWS services, particularly DynamoDB, to build scalable cloud-based solutions Optimize application performance and ensure high availability Write clean, maintainable, and well-documented code Participate in code reviews and contribute to improving development practices Troubleshoot, debug, and upgrade existing systems Stay up-to-date with emerging trends and technologies in full stack development

Area(s) of responsibility About Us: Birlasoft combines the power of domain, enterprise, and digital technologies to reimagine business processes for customers and their ecosystem. Its consultative and design thinking approach makes societies more productive by helping customers run businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,200+ professionals, is committed to continuing the Group's 170-year heritage of building sustainable communities. The incumbent should have, Hands on experience in Python for Data Engineering and delivering projects in Data related projects using different AWS technologies like S3, Lambda, DynamoDB, RDS Postgres SQL, Step Functions, Kinesis, Docker & K8S. Working knowledge of AWS environment (S3, CLI, Lambda, RDS Postgres SQL) The incumbent would be responsible to understand & develop Data Flows for Contact Centres based on Amazon Connect using Python, Lambda, S3, Kinesis, Postgres SQL . S/he would work towards creating a positive and innovation friendly environment. Programming: Python, SQL (Intermediate),boto3, AWS SDK Design and develop Data Flows using AWS Lambda, S3, Kinesis, Postgres SQL. Experience on Amazon Connect to build Call Center Contact Flows will be an added advantage. Accountability Core Responsibility Strong experience in delivering projects in using Python. Exposure of working in Global environment and have delivered at-least 1-2 projects on Python. Delivery collaboration & coordination with multiple business partners. Must have good experience in leading projects. Good to have Industry knowledge of the Insurance industry with proven experience across multiple clients Implemented the developed methodology on Cloud, using AWS services like S3, Lambda, SQS, SNS, RDS Postgres SQL, DynamoDB. Good to have Call Center experience using Amazon Connect to build Contact Flows (IVR Flows) will be an added advantage.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India . Minimum qualifications: Bachelor's degree or equivalent practical experience. 5 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring digital advertising campaigns, and providing client solutions. 4 years of experience in a client-facing role working with partners across multiple levels. Experience in marketing measurement, including incrementality testing, media mix modeling, and attribution analysis. Preferred qualifications: 5 years of experience in internet products and technologies, with business communication capabilities. Experience in data analysis to interpret datasets, identify trends, and translate findings into narratives. Knowledge of SA360 Products, performance advertising market or online ads landscape. Ability to work cross-functionally with multiple teams and stakeholders, with relationship building, collaboration, and influencing skills. Ability to understand technical concepts and learn when it is appropriate to apply them, with an aptitude for technical design. Excellent project management skills with the ability to oversee multiple, simultaneous solutions, supported by internal teams. About The Job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video. Responsibilities Serve as a trusted advisor to Google Ads clients, using digital marketing and tech solutions to address challenges, optimize media plans, and deliver results. Build relationships with advertisers to drive outcomes through Google Ads, supporting the business life-cycle from planning to boost adoption and growth. Collaborate with vendors and Sales teams to drive client growth, applying market and engaged insights to deliver tailored solutions. Serve as the customer’s Search product expert, delivering consultative digital marketing solutions that solve challenges and enhance their digital maturity in Search. Advocate for new product features, supporting customer adoption through setup, upgrades, and migrations to drive with Google Ads. Provide technical guidance and ensure proper infrastructure and data integration. Measure, analyze, and promote the value of Google Ads solutions compared to participants. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Gurugram, Haryana, India; Hyderabad, Telangana, India . Minimum qualifications: Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience. 3 years of experience in system design or reading code (e.g., Java, C++, Python, etc.). 3 years of experience in technical project management, stakeholder management, professional services, solution engineering, or technical consulting. Experience with Data/SQL and web technologies. Preferred qualifications: Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field. 5 years of experience in operations management (i.e. process improvement, operational reviews, optimizing workflows, etc.). About The Job Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video. Responsibilities Maintain relationships with key stakeholders in customer or partner organizations to deliver or manage quality technical solutions and services. Assess and identify gaps and issues in current products based on user feedback or metrics analysis. Support communication of product gaps and issues to internal teams (e.g., Product Management, Business Development, Engineering). Contribute to product requirement documents (PRDs) to record product specifications, validate PRDs to ensure customer, partner and internal needs are met, with some guidance. Assist in scaling existing or creating repeatable solutions (e.g., best practices recommendations, tutorials, blog articles, sample code) and ensuring effective documentation of repeatable solutions with some guidance. Assist in writing solution code in collaboration with internal or external developers, users, partners, clients, stakeholders (as needed). Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India . Minimum qualifications: Bachelor’s degree or equivalent practical experience. 8 Years of experience in technical program management and customer facing role. Preferred qualifications: 8 years of experience managing projects and working with analytics, software coding, or customer-side web technologies. Experience in business analysis to conduct analytics, develop dashboards, and make recommendations. Experience in managing multi-stakeholder engagements. Google Ads knowledge along with thinking focused on solving business challenges. Knowledge of advertising solutions and the media landscape, both online and offline. Ability to engage with and influence leadership with excellent communication skills. Excellent consulting or business development skills and ability to identify and prioritize or tactical business opportunities. About The Job Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video. Responsibilities Drive activation of Ads Platform objectives and related GPPs. Partner with gTech teams to enable customer support activities like training, SoP creation, hotspot analysis. Generate insights for product improvements to drive resolution of issues. Develop a gTech Ads services strategy in partnership with leadership and gSO team to assist in achieving regional goals. Help in prioritization and designing the right goals and metrics analyzing the existing headroom. Create and maintain servicing plans for advertisers considering all stakeholders and partner workforce. Work on continuous improvement of services strategy to adopt any changes in the products and metrics. Influence technical solutions to drive product priorities. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India . Minimum qualifications: Bachelor's degree or equivalent practical experience. 2 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring campaigns and providing client solutions. Preferred qualifications: Knowledge of SA360 Products, performance advertising market or online ads landscape. Familiarity with marketing measurement techniques, including incrementality testing, media mix modeling, and attribution modeling. Ability to oversee multiple, simultaneous solutions, supported by internal teams. Ability to work cross-functionally with multiple teams and stakeholders. Proficiency in interpreting datasets, identifying trends, and translating findings into compelling narratives. Excellent project management, relationship building, collaboration, negotiation and influencing skills. About The Job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video. Responsibilities Be a trusted advisor to priority Google Ads clients by understanding how digital marketing and technology solutions can address their business issues, acting as a collaborative thought partner, architecting media plans and effectively delivering on technical solutions to accomplish their business goals. Partner effectively and build relationships with external advertisers to unlock business outcomes powered by Google Ads campaigns, driving product adoption and revenue growth across sales lifecycle. Collaborate effectively with vendors and sales teams to drive growth plans for clients. Develop and apply knowledge of market and competitive environment for vertical and sub-verticals in solutions offered. Serve as the customer's Search product expert by successfully delivering consultative digital marketing solutions that not only address a customer issue, but also advance a customer's sophistication and digital maturity level on Search. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India . Minimum qualifications: Bachelor's degree or equivalent practical experience. 5 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring digital advertising campaigns, and providing client solutions. 4 years of experience in a client-facing role working with partners across multiple levels. Experience in marketing measurement, including incrementality testing, media mix modeling, and attribution analysis. Preferred qualifications: 5 years of experience in Internet products and technologies, with business communication skills. Experience in data analysis to interpret datasets, identify trends, and translate findings into narratives. Knowledge of search products, the performance advertising market, or online ads landscape. Ability to work cross-functionally with multiple teams and stakeholders, with relationship building, collaboration, and influencing skills. Ability to understand technical concepts and learn when it is appropriate to apply them, with an aptitude for technical design. Excellent project management skills with the ability to oversee multiple, simultaneous solutions, supported by internal teams. About The Job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video. Responsibilities Serve as a trusted advisor to Google Ads clients, using digital marketing and tech solutions to address challenges, optimize media plans, and deliver results. Build relationships with advertisers to drive outcomes through Google Ads, supporting the business life-cycle from planning to boost adoption and growth. Collaborate with vendors and Sales teams to drive client growth, applying market and engaged insights to deliver tailored solutions. Serve as the customer’s Search product expert, delivering consultative digital marketing solutions that solve challenges and enhance their digital maturity in Search. Advocate for new product features, supporting customer adoption through setup, upgrades, and migrations to drive with Google Ads. Provide technical guidance and ensure proper infrastructure and data integration. Measure, analyze, and promote the value of Google Ads solutions compared to participants. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India . Minimum qualifications: Bachelor's degree or equivalent practical experience. 2 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring campaigns and providing client solutions. Preferred qualifications: 3 years of experience with Internet products and technologies. Experience in data analysis, with the ability to interpret datasets, identify trends, and translate findings into compelling narratives. Knowledge of apps platforms and products, the performance advertising market, or online ads landscape. Ability to collaborate cross-functionally with multiple teams and stakeholders while building relationships. Excellent project management skills, with the ability to oversee multiple, simultaneous solutions, supported by internal teams. Excellent business communication, negotiation, and influencing skills. About The Job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video. Responsibilities Advise key Google Ads clients, leveraging digital marketing and tech solutions to address business issues, collaborate as a thought partner, design media plans, and deliver technical solutions to achieve business goals. Build relationships with external advertisers to deliver business outcomes through Google Ads, supporting planning, pitching, implementation, and optimization to boost product adoption and business growth. Collaborate with teams to drive growth plans for clients, develop and apply insights of market and competitive environment for vertical and sub-verticals in solutions offered. Deliver consultative digital marketing solutions that address issues and enhance the customer's experience. Advocate new product features, assist with adoption through setup and provide technical guidance for infrastructure and data integration in Google Ads. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Gurugram, Haryana, India; Hyderabad, Telangana, India . Minimum qualifications: Bachelor's degree in HR, Business or a related field, or equivalent practical experience. 13 years of experience working in domestic and international environments. 10 years of experience managing operations and leading cross-regional teams. 2 years of experience in working on support operations servicing digital ads customers. Experience with operational practices, including contractual governance, operational cost management, and operations performance reviews. Preferred qualifications: Master’s degree or equivalent practical experience. 13 yeas of experience using data analysis to drive decision making. 13 years of experience in managing vendors. 13 years of experience in supplier operations and project management. 13 years of experience building relationships with stakeholders or clients. Knowledge of SQL, analytics and Operations Six Sigma certification. About The Job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. Responsibilities Oversee the development and communication of operational metrics/Key Performance Indicators (KPIs). Oversee and assume accountability for the standardization/maintenance of Standard Operating Procedures, process maps, workflow documentation, help resources, and training and certification programs. Oversee tracking and analysis for trends of operational characteristics in process or workflow performance and identify opportunities to improve operational procedures (e.g., manage utilization, eliminate non-productive activities, create cross-site efficiencies, influence automation and robotics enhancements). Drive operations (that are in compliance with legal, risk, financial, privacy guidelines) with supplier/internal partners by overseeing operational leadership to the workflow and engaging service provider teams to ensure supplier/internal teams are operating effectively. Oversee development of operations review process to gain insights into performance and ensure that solutions are identified before issues occur. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India . Minimum qualifications: Bachelor’s degree or equivalent practical experience. 5 years of experience in project management. Preferred qualifications: 3 years of experience in a client-facing role. 3 years of experience in operations management (i.e., process improvement, operational reviews, optimizing workflows, etc.). Experience in data analysis, dashboards creation and identification of product and business insights. Experience in troubleshooting or Demand Gen Campaign. Experience in managing escalations (i.e., handling customer communications, filing bugs to engineering, etc.). Experience in account/campaign management, technical troubleshooting, or customer support. About The Job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video. Responsibilities Prioritize and deliver outstanding customer service throughout the customer journey, troubleshooting and resolving issues interacting directly with Google's advertisers (if required) and business teams, agencies, and partners. Apply product expertise solving technical customer issues, escalations, and carrying out projects. Analyze data and generate insights to create action plans to solve issues at the root cause for our customers focusing on knowledge management, operational improvements, account reviews and product adoption. Partner with our business and other cross-functional partner teams (as applicable) to own and improve the customer journey, resolve issues, and understand customer pain points. Share insights and provide expertise to our partner teams to support product and process improvements. Responsible for the development, maintenance, and delivery of knowledge management resources and training programs to ensure customer support agent expertise. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India . Minimum qualifications: Bachelor’s degree or equivalent practical experience. 5 years of experience in a project or program management, consulting, or client-facing role. Ability to work non-standard working hours in line with customer requirements. Preferred qualifications: Experience in technical project management, stakeholder management, professional services, solution engineering, or technical consulting. Experience in system design or reading code (e.g., Java, C++,Python, etc.). About The Job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. In this role, you will be responsible for all support and media and technical services for customers across the entire Ad products stack. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video. Responsibilities Own and drive quality customer experiences for a designated portfolio of clients, ensuring resolution of issues and customer satisfaction. Monitor and manage client engagement metrics (e.g., product adoption, issue resolution time, satisfaction scores), identifying and addressing areas for improvement. Engage with Google Advertisers, Product, Engineering, Policy and Business teams, agencies, and partners to build relationships. Deliver customer experience throughout the customer journey, troubleshooting and resolving issues, interacting with Google's advertisers and business teams, agencies and partners. Apply product expertise solving technical customer issues and escalations, and execute projects to enhance product, process and policy. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India . Minimum qualifications: Bachelor's degree or equivalent practical experience. 6 years of experience in Go-to-Market Strategy, Sales Operations, Strategy and Operations, Management Consulting, Finance, or Program Management. Experience managing rhythm of business activities, such as annual business planning, headcount management, running business reviews, or target setting. Experience working with executive-level clients or stakeholders. Preferred qualifications: Experience leading operational and cross-functional initiatives. Experience in Operations, Customer Support and Internet/Online Media. Experience in thriving in ambiguity and drive strategy in a fast-paced, constantly evolving environment. Experience with stakeholder management and executive conversations, written and verbal, both internal and external. Experience in management consulting firm or equivalent project management experience in a strategy function for software, Internet, media industries or early stage companies. Excellent project management, problem-solving/analysis, written/verbal communication skills. About The Job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video. Responsibilities Define, structure, launch and drive and operational initiatives for gTech Ads Customer Support teams, while acting as a thought partner to the leadership. Work with cross-functional stakeholders and leaders to gather relevant information, context, and drive business analysis with project communication and management. Enable critical business decision making by working with cross-functional stakeholders and cross-pollinate learnings. Partner with gTech Ads Customer Support leadership in driving of initiatives (including global priorities). Provide oversight and connectivity to business-focused standalone initiatives and removing roadblocks to execution, and eliminating conflicts. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India . Minimum qualifications: Bachelor’s degree or equivalent practical experience. 2 years of experience in a project or program management, consulting or client-facing role. Preferred qualifications: 2 years of experience in a client-facing role. Experience in data analysis, dashboards creation and identification of product and business insights. Experience using Google Ads or other online advertising solutions and the media landscape. Experience in managing escalations such as customer communications, filing bugs to engineering etc. About The Job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video. Responsibilities Prioritize and deliver customer service throughout the customer journey, troubleshooting and resolving issues interacting directly with Google's advertisers. Apply product expertise solving technical customer issues and escalations. Work closely with cross-functional teams to meet shared goals. Own and drive customer experiences for a designated portfolio of clients ensuring resolution of issues and customer satisfaction. Analyze data and insights to identify systemic improvement opportunities and own and execute projects to lead improvements in product, technology, operational process and customer awareness. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.