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Outworx Solutions
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Job Offer With Outworks Solutions Pvt. Ltd

Job Offer With Outworks Solutions Pvt. Ltd

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Outworx Solutions

1 - 2 years

0 - 3 Lacs

Ahmedabad Bengaluru Mumbai (All Areas)

Posted:15 hours ago| Platform:

Apply

Skills Required

DNS Group Policy Active Directory Support Windows Installation OS Installation Printer Support Windows Troubleshooting Bitlocker Outlook Configuration Desktop Engineering Printer Troubleshooting Os Troubleshooting Network Printer Installation

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Troubleshooting:
Diagnosing and resolving hardware and software issues on desktop systems, including identifying root causes and implementing solutions.
Installation and Configuration:
Setting up new computers, installing software, and configuring systems according to user needs and organizational policies.
User Support:
Providing timely and effective support to end-users via various channels like phone, email, or ticketing systems, ensuring a positive user experience.
System Maintenance :
Ensuring the ongoing functionality and security of computer systems by performing regular maintenance, updates, and security checks.
Documentation:
Creating and maintaining technical documentation, user guides, and knowledge base articles to facilitate efficient problem-solving and user training.
Training and Guidance:
Providing training and guidance to users on the proper use of desktop systems, software applications, and security best practices.
IT Projects:
Participating in the implementation of IT projects, such as software rollouts, hardware upgrades, and other initiatives related to desktop systems.
Escalation:
Identifying and escalating complex or unresolved issues to specialized teams or senior engineers when necessary.
Network Troubleshooting :
Assisting with network troubleshooting and support, ensuring users can access network resources and services.
Staying Updated:
Keeping up-to-date with the latest technology trends, advancements, and security practices relevant to desktop support.
Communication:
Maintaining clear and effective communication with users, team members, and other stakeholders throughout the support process

Preferred candidate profile

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Job Offer With Outworks Solutions Pvt. Ltd

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Role & responsibilities

Troubleshooting:

Installation and Configuration:

User Support:

System Maintenance :

Documentation:

Training and Guidance:

IT Projects:

Escalation:

Network Troubleshooting :

Staying Updated:

Communication:

Preferred candidate profile

More Jobs at Outworx Solutions