20 Os Troubleshooting Jobs

Hiring Sr. Advisor 1- Technical Support (Voice Process) Location : Pune 24/7 Shift UG/ Graduate + 1year of technical experience Joining :Immediate Call : Shreyal TMS- 8291772291

The candidate should be aware of Netapp storage structure. Which will cover the basics of Netapp. Must be aware of Cloning processes. Must be aware of Data protection & storage efficiency. Share your CV to ruban@futuresolution.co.in

Hiring: Sr. Advisor 1 – Technical Support (Voice Process) Location: PUNE Shifts: 24x7 Rotational Eligibility: UG/Grad with 1+ year Technical Experience WFO Call: 8291772291 ( Shreyal TMS) Joining: Immediate

InfiniBand & 10/40 Gigabit Ethernet. tools - file catalyst scripting language Hypervisor Horizon Linux clusters Esxi & vcenter Virtual Machine Vmare site recovery manager OS, Networking,Storage, Security Linux Admin

Candidate should be Graduate/3 year Diploma with at least 2 years experience and knowledge of : Operating Systems • MS Outlook • Domain • Active directory, DHCP , DNS etc • Ticketing tool • Antivirus Support • Hardware & Networking Knowledge

Technical Voice Process | Service Desk Criteria-Any Grad with min 1 year exp in Int. Technical Support/Service Desk CTC-4 to 6 LPA + Variables WFO-5 Days Working 24*7 Shifts Immediate Joiner Location-Bangalore & Pune Excellent Comms Required

Job Summary: We are seeking a skilled Windows System Administrator to join our IT infrastructure team. The ideal candidate will be responsible for managing and maintaining companys Windows – based systems and servers. The ideal candidate will ensure system reliability, performance and security, while providing excellent support to our internal teams and clients. Key Responsibilities: To install, configure, and maintain Windows server hardware and software infrastructure to ensure reliability and the performance of a system. To manage Active Directory functions such as creating group policy, managing user accounts, domain security protocols, and so on. Monitor the performance of the system, troubleshoot the problems encountered, and ensure solutions are found quickly to minimize downtime. Develop and monitor the network security measures installed to prevent data, software, and hardware attacks. Implement the latest upgrades and patches to protect vulnerabilities and install these updates on your systems routinely. Conduct regular backup operations and establish appropriate processes in data protection, disaster recovery, and failover procedures. Collaborate with the network staff to ensure that the installed software and systems will run satisfactorily and efficiently towards business objectives and processes. Maintain records of configurations, mappings, processes, and services. Administer the servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates, and patches. Using virtual environments by utilizing technologies such as Hyper-V or VMware. Technical assistance and advisory to all users in relation to their specific needs. It provides an opportunity to ensure that every user gets a chance to use the product effectively. Collaboration with vendors and other technical support teams to resolve technical issues related to computing hardware and software. Qualification: Bachelor’s degree in Computer Science, IT or similar field and/or relevant experience. Good knowledge of Windows server setup, deployment, and maintenance. Ability to create scripts in Perl, Python, and other related languages. Database experience, patch management, and networks including LAN and WAN. Knowledge of new operating systems and server platforms. Knowledge of the network security system, intrusion detection system, and data backup. Excellent problem-solving skills and good analytical and communication skills.

We are hiring for Technical Support (Voice Process) to join our dynamic team supporting the North American Process (Night Shift). Job Details: Position: Associate Technical Support Engineer Process: International Voice Process Experience: Freshers to 4 years (All are welcome to apply!) Shift: Night Shift (Cabs provided for night shifts; Day shift during training (One Month)- own transport required) Work Schedule: Training Period: 6 days/week Post-Training: 5 days/week (Saturday-Sunday off) Work Location: Hi-Tech City, Hyderabad (Work from Office) Education: Undergraduates are also eligible Requirements: Excellent communication skills (Fluency in English). Basic knowledge of computer hardware and troubleshooting. Strong customer focus and problem-solving ability. Immediate joiners only. No leaves allowed during training. Key Skills: OS troubleshooting (Windows XP, 8, 10) Hardware and network troubleshooting Knowledge of Microsoft Office, VPNs, AD, DNS, and DHCP Familiarity with Network Protocols (TCP/IP, HTTP, UDP) SLA management and ticketing Interview Process (6 Rounds): 1. Initial Screening 2. Harver Assessment 3. Technical Round 4. Ops Round 5. Versant Round 6. HR Discussion Job Role Highlights: Assist North American customers with hardware, software, and networking issues via voice support. Troubleshoot technical issues using provided tools and escalate as needed. Ensure customer satisfaction by responding promptly and resolving issues effectively. Adhere to SLAs and maintain KPIs. Perks: Night shift cab facility. Comprehensive training (1 month, day shift). Opportunity to grow in a global support environment.

Good computer hardware and OS knowledge Graduate preferably from BCA background Good English and Hindi communication Flexibility to work in rotational shift and weekly offs

Description Overall purpose of role To work and resolve technical problems in Linux/AIXs and work on project tasks (JIRAs, incident, Change) Liaise with other support teams to address the internal support teams issues as well as understand the business requirements and share and adopt best practices being followed. Key Accountabilities Act as technical first point of contact internally and externally for stakeholder requirements through JIRA requests and change tasks, technical calls etc. Promote the use of Technical Standards, Procedures and Best Practice and maximize the use of toolsets and automation. Stakeholder Management and Leadership Manage stakeholder expectations in JIRA communication and team calls Provide regular update on critical requirements Decision-making and Problem Solving Prompt problem solving ability Quick decision making ability to tackle project related issues Provide permanent resolution to problem tickets Adopt, develop and promote automation Person Specification Bachelor degree in technology with working experience in Unix Must be RedHat Certified and ITIL Foundation certified Working experience over 6 years in a fast paced UNIX environment. Excellent communication and articulation skill Ability to drive interaction with senior stakeholders Comfortable to work in APAC/EMEA and weekend shift Unix Administration and troubleshooting skills, clear concepts of LVM, User Management Operating system. Troubleshooting on filesystem user access related issues. Deep understanding of UNIX OS Troubleshooting on various UNIX OS Issue Knowledge of automation, Chef, Powerbroker technologies AWS / cloud knowledge would be added advantage Experience in Remote troubleshooting and diagnosis of UNIX issues. Work with vendors like Linux Oracle in coordinating hardware/software issues Build, configuration and troubleshooting experience of Veritas volume manger and Veritas cluster and veritas volume Replicator Basic Tivoli Storage Manager Client administration able to trouble shoot backup failures remediate the same. Good understanding of Network Connectivity and protocols with respect to the UNIX platform Exposure on ticketing tools like Service Now Understanding experience working on DNS, FTP NFS. Essential Skills/Basic Qualifications Engineering graduate with 6-8 years of experience in supporting enterprise Unix environment Excellent knowledge of build , configuration and troubleshooting of Veritas volume manager, Veritas cluster and VVR RedHat Linux and ITIL foundation certified Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills Linux Veritas;Veritas Infoscale Availability Languages RequiredENGLISH Role Rarity To Be Defined

Candidate should have experience and knowledge of : Operating Systems • MS Outlook • Domain • Active directory, DHCP , DNS etc • Application Support • Ticketing tool

Role & responsibilities Job Description for Help-desk Support Trainee You will be employed with Movate Technologies on issues faced by the users, doing the below responsibilities, but not limited to - Provide world class remote assistance to users via Chat, Phone and eMail Assists users by remote troubleshooting and resolving technical and service issues. Performs tasks according to standardized policies, requiring basic analytical and cognitive skills to address technical issues. Principle duties and responsibilities | Job Description : Provides comprehensive remote support across major operating systems - Chrome OS, Mac OS, Windows, Linux by utilizing readily available basic OS troubleshooting techniques. Follows documented procedures for issues presented and escalates further if need be. Delivers support for G suite applications, covering installation and basic usage - When necessary, escalates issues to the SMEs / Leads for resolution. Employs advanced troubleshooting techniques to diagnose and resolve problems efficiently. Assists users with access and account-related issues, following defined and documented guidelines, policies, and procedures to ensure accurate and consistent support. Regularly and actively participates in technical training sessions to stay up to date with the latest tools and processes, leveraging knowledge base (KB) resources to enhance issue resolution Proactively identifies recurring or unique user issues, providing valuable feedback for continuous improvement of support processes and troubleshooting techniques. Communicate effectively with non-technical users to explain solutions in an understandable manner. Must Have Skills : Degree Certificate (Any, but should have good written and verbal communication skills) 2- 6 years of Customer Service experience Excellent communication skills, should be able to hold a conversation Basic troubleshooting and should be able to comprehend the issues presented Ability to deal professionally as well as ability to learn new products and technologies Good customer service skills, multitasking and documentation skills Ability to adjust quickly to the changing priorities and implement the same per business requirements Basic knowledge on IT systems Knowledge, Skills and Abilities : Ability to analyze and solve technical problems by investigating potential solutions using troubleshooting skills Good Analytical & Cognitive skills Required Skills & Qualifications: Education: Any degree, with strong written and verbal communication skills. Experience: 01 year in customer service. Communication & Customer Handling: Excellent communication skills with the ability to engage in conversations, comprehend issues, and provide professional support. Strong customer service, multitasking, and documentation skills. Technical & Analytical Skills: Basic troubleshooting and IT systems knowledge, with the ability to analyze and resolve technical issues effectively. Good analytical and cognitive skills. Adaptability & Learning: Quick to adjust to changing priorities and business requirements. Ability to learn and adapt to new products and technologies efficiently. Note - 1. There is a two-year service agreement in place. 2. There will be rotational shifts 3. Night shift allowance will be provided for shifts worked during the night. Location: Hyderabad Mode of working: Work from office Wishing you all the best!!!

Role & responsibilities Good communication skills. Good hardware & networking. Win OS & Basic Software. AV Tech

Role & responsibilities B. Tech. / MCA 2+ years of Application Support experience in International Technical Support required Working knowledge of different OS including WIN, Mac and UNIX Core Java, JavaScripting, HTML and CSS Webserver Technologies, SaaS Knowledge and understanding of database applications Conceptual understanding of working of REST and Web APIs Experience working in a team environment, managing a diverse workload Outstanding written & verbal communication skills in English with a neutral accent General cultural awareness, particularly for agents who are supporting customers in a region other than the one theyre located in (e.g. ability to detect & understand different regional accents, general knowledge of what the capital of the country is, the main cities or regions etc. to avoid having to make spelling requests to customers).

We are looking for an experienced and highly motivated L1 Technical Support Engineer to join our dynamic team The candidate should have a strong background in providing voice based customer support with technical expertise in hardware and networking.

Your future role Take on a new challenge and apply your comprehensive expertise in Windows deployment and endpoint management in a new cutting-edge field. You'll work alongside innovative, solution-focused, and collaborative teammates. You'll strategize and oversee the deployment of Windows 11/10 Autopilot SOE services, ensuring they meet functional requirements. Day-to-day, you'll work closely with teams across the business (Operating System, Active Directory, GPO, Applications team), develop deployment strategies, and much more. You'll specifically take care of drafting and finalizing designs, reviewing and updating Alstom Images, and supporting the development of test methods for Autopilot SOE images. You will also be instrumental in troubleshooting and resolving complex technical issues. We'll look to you for: Building and implementing deployment strategies for Windows environments Collaborating with various IT teams to integrate and finalize designs Ensuring the continuous improvement of Alstom Image versions Developing test procedures and managing risks associated with deployments Providing high-level troubleshooting and technical support Contributing to the development of new SOE builds, migrations, and upgrades Enhancing engagement with business and IT partners All about you We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role: A Bachelor's degree in Engineering, Science, or Technology over all 7+year of experience Experience or understanding of Autopilot SOE/Imaging, Intune, OS Migrations, and OS troubleshooting Knowledge of Microsoft Windows 11/10, Intune, SCCM/MECM, Autopilot Familiarity with PowerShell scripting and automation Excellent communication and vendor management skills Experience in a global IT environment and ITIL processes Flexibility and adaptability in managing global processes and availability for on-call emergency situations Things you'll enjoy Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also: Enjoy stability, challenges and a long-term career free from boring daily routines Work with the latest security standards for rail signalling Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Utilise our flexible working environment Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Progress towards more advanced IT roles Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

Candidate should be Graduate/3 year Diploma with at least 2 years experience and knowledge of : Operating Systems • MS Outlook • Domain • Active directory, DHCP , DNS etc • Ticketing tool • Antivirus Support • Hardware & Networking Knowledge

Min exp -2+ years Install and manage Linux servers (Ubuntu, CentOS, Red Hat). Handle user access, system settings, and server security Install and renew SSL certificates for secure access. Required Candidate profile 2+ year of experience Understanding of SSL, firewall, and server security Ready to travel and work at client locations. Pref immediate joiner Good comms Only whats app - 9011612355

We are looking for a Senior Technical Support executives with Strong communication skills. With Background in PC support and experience in voice-based customer support. Must have Good computer hardware and OS knowledge.

Role & responsibilities Must have a skill in the Service Desk Management. Knowledge on O365, MS OFFICE Suite, Active Directory, Hardware, and Software related troubleshooting skills. Providing remote assistance to users who may be in office or remote locations. Identify, investigate, and diagnose the issue. Provide resolution to customer based on in scope processes. Communicate to the user on progress in a timely manner. Excellent verbal and written communication skills. 24x5 Support. Preferred candidate profile 2-3 Years Proven Experience as a Desktop Support Engineer or similar role Hands-on experience with Windows/Linux/Mac OS environments Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network security practices and anti-virus programs Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills Customer-oriented attitude BSc in Computer Science or relevant field