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6.0 - 10.0 years

13 - 17 Lacs

mumbai

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As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means. 6-10 Years of experience in Linux / Systems Available to work in 24X7 capability.Experties in Linux / Exadata / Engineered Systems Expert knowledge of OS administration Good to have knowledge on architecture and design for new business infrastructure.Strong OS troubleshooting skills Experience in automate OS installation, configuration of Oracle/application server setup, streamlining deployment processes and reducing manual effort.

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6.0 - 10.0 years

13 - 17 Lacs

mumbai

Work from Office

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means. 6-10 Years of experience in Linux / SystemsAvailable to work in 24X7 capability. Experties in Linux / Exadata / Engineered Systems Expert knowledge of OS administration Good to have knowledge on architecture and design for new business infrastructure. Strong OS troubleshooting skills Experience in automate OS installation, configuration of Oracle/application server setup, streamlining deployment processes and reducing manual effort.

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0.0 - 2.0 years

0 - 1 Lacs

thane, navi mumbai, mumbai (all areas)

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We are hiring for CMI Level 5 Company for Desktop support for Hyderabad . Job Role •Troubleshooting & fixing desktop / laptop OS, e-mail client• Creating OS images to reduce the OS deployment time Work with Local & Global Teams Required Candidate profile Exp - Fresher Location - Turbhe , Ghansoli, BKC Tower, Fort/CST, Chandivali, Thane samiksha@peshr.com 7498446998

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2.0 - 5.0 years

2 - 3 Lacs

neemrana, ahmedabad

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Desktop Support: Provide Level 2 support for Windows OS (Windows 10/11), macOS, and Linux (Ubuntu). Troubleshoot and resolve hardware/software issues on desktops and laptops across platforms. Manage system updates and patches; coordinate with the Level 3 team for antivirus-related issues. Peripheral & Printer Support: Install, configure, and troubleshoot printers (network/local), scanners, and other peripherals. Perform routine checks to ensure peripheral devices are in optimal working condition. Cross-Platform OS & System Support: Support macOS and Linux systems for basic troubleshooting, user configurations, and common application issues. Assist users in accessing University systems from various platforms and devices. Video Conferencing & Event Support: Set up and support video conferencing tools such as Zoom, Google Meet, Microsoft Teams, and AV systems for meetings , classes, and University events. Provide on-site technical assistance during meetings, seminars, workshops, and hybrid events. Network & Connectivity Support: Provide basic network troubleshooting support for end-users (e.g., LAN/Wi-Fi issues, proxy configuration, printer connectivity). Coordinate with the network engineering team for escalations and complex network issues. Application & Email Support : Install, configure, and provide support for Microsoft Office 365, Google Workspace, and commonly used academic/administrative desktop applications. Support email client configuration and troubleshooting across different platforms.

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2.0 - 5.0 years

4 - 8 Lacs

hyderabad

Work from Office

Job Summary: Experienced Linux Administrator with 3+ years of hands-on experience managing physical servers, troubleshooting OS-level issues, and ensuring system performance and availability Skilled in Linux boot processes, server management, network troubleshooting, and working with hardware platforms such as Dell and Lenovo Adept at performing root cause analysis, resolving system-level incidents, and supporting enterprise environments, Job Summary: Manage and maintain Linux physical servers, including server start, stop, and restart processes, Troubleshoot server boot issues, GRUB errors, Dracut problems, Control-D interruptions, kernel panics, and maintenance mode entry, Perform OS patching and troubleshoot related issues, Conduct server sanity checks and ensure post-maintenance verification, Assign IPs and troubleshoot network connectivity issues including ping and telnet failures, Configure and manage NFS, DNS, and network routing, Utilize IDRAC Console for hardware monitoring and remote server management, Handle Dell and Lenovo server platforms for both physical and virtualized infrastructure, Install, configure, update, and troubleshoot Linux services, including application and database servers, Perform root cause analysis for system failures, service outages, or degraded performance, Qualifications And Skills 3+ years of Linux administration experience, Strong knowledge of Linux physical servers and booting processes, Expertise in troubleshooting OS and network-level issues, Good understanding of server sanity checks and post-restart validations, Hands-on experience with NFS, DNS, routing, and basic networking, Familiarity with remote management tools like IDRAC Console, Working knowledge of Dell and Lenovo server hardware, Proficiency in troubleshooting complex issues such as GRUB, Dracut, Control-D, maintenance mode, and kernel panic, Ability to handle OS-level concerns, application servers, and database server support, Strong analytical and documentation skills with a proactive problem-solving approach, Show more Show less

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

Role Overview: You will be responsible for providing technical support to users, ensuring minimal disruption to the IT environment. Your key tasks will include setting up clients" Mac iOS systems, installing client applications, troubleshooting hardware and software issues, and performing OS and Mac OS installations and troubleshooting. Additionally, you will be expected to document and maintain support logs, conduct software patch testing and management, and assist with firmware and driver testing and updating. Other responsibilities include troubleshooting client networks, training users as needed, and participating in business continuity planning and disaster recovery activities. Key Responsibilities: - Setup clients" Mac iOS systems - Install client applications - Troubleshoot hardware and software issues - Perform OS and Mac OS installations and troubleshooting - Document and maintain support logs - Conduct software patch testing and management - Assist with firmware and driver testing and updating - Troubleshoot client networks - Train users as required - Participate in business continuity planning and disaster recovery activities - Provide technical documentation and support - Support CCTV systems - Ensure information and e-security - Utilize ticketing tools effectively - Work with various operating systems - Understand network basics Qualifications Required: - Customer service skills - Good analytical skills - Ability to learn new technologies quickly - Effective time management - Adherence to processes - Strong documentation skills - Excellent written and verbal communication skills - Ability to multitask - Team player attitude,

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1.0 - 6.0 years

2 - 4 Lacs

hyderabad

Work from Office

Technical Support Executive-Microsoft Support Grad with min 1 yr exp into Technical Support/OS/Windows/outlook CTC: Upto 4 LPA + Variables 24*7 Shifts WFO-5 Days working Gachibowli, Hyderabad Immediate Joiner Contact 8890492756(HR BHOOMI)

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1.0 - 4.0 years

1 - 3 Lacs

chennai

Work from Office

Exp: 1-4Yrs Shift: 24*7 Rotational shift. Working Days: Alternate 6Days Cab: Yes Till certain Radius Technical Primary Skills - Hardware and Networking: 1. Ability to differentiate between different type of IT assets 2. Ability to identify & locate end point devices (mac address, physical and logical location) 3. Ability to install and configure end point devices 4. Ability to configure extended devices (such dual screen) 5. Ability to collect errors (from end points, applications, printers) & triage 6. Ability to utilize OEM tools, if any. Ability to run self-tests, as prescribed by OEM 7. Ability to carry out HW to isolate issues (through beep alerts or error codes) 8. Ability to fix Physical connectivity of LAN, phone, peripherals etc. (such as connect to NW port, connect to interfaces of parent / child devices) Windows Operating System: 1. Ability to Install and troubleshoot different versions of Windows OS independently. E.g. Windows XP. Windows 7, Windows 10 and Windows 11 2. Understanding of desktop applications and how do they work, installation & uninstallation 3. Understanding of domain setup & ability to add / remove computers to domain 4. Ability to update Group policies 5. Ability to carry out Disk management, Disk Encryption, Wireless configuration 6. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 7. Ability to deploy gold images on multiple desktops using SOP, Ability to install and configure client applications independently Exchange and Mobility Clients: 1. Ability to Install and configure email client, troubleshoot connectivity issues 2. Understanding of different versions, limitations, features & license requirements of email client Printer management: 1. Ability to troubleshoot and manage service calls for printers & copiers locally and remotely Backup and Recovery: 1. Technical understanding of native backup management tools & different types of backup 2. Ability to isolate system issues to back up job issues 3. Ability to provide SOP based support for configuring & troubleshooting backup related issues Audio, Video support: 1. Understand the functionality of Audio, Video & conference devices 2. Ability to carry out SOP based troubleshooting (such as functionality of client software & services) 3. Ability to work with supplier / OEM in fixing / upgrade if any End Point Security/Patch Management: 1. Basic understanding of antivirus management 2. Ability to Install Antivirus client and configure, where needed 3. Install patches manually on endpoints if required

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8.0 - 12.0 years

0 Lacs

karnataka

On-site

Job Description: FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company's over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients" greatest ambitions. Value Preposition: You will be a key member of the technology team, working closely with treasury professionals to understand their needs and translate them into robust and scalable software solutions. Job Details: Position Title: Lead Software Engineer Career Level: P3 Job Category: Manager Role Type: Hybrid Job Location: Bangalore About The Team: We are part of Corporate Functions catering to all applications used by the Corporate Finance team. We closely work with Accounting and Recon, Financial Planning and Analysis, Regulatory Reporting, Procurement, and Treasury functions of Finance Business. Impact: Your focus will be on developing and maintaining software that supports core treasury functions, including cash flow forecasting, investment management, risk management, and regulatory compliance. Key Deliverables: - Design, develop, test, and deploy software solutions for treasury management, leveraging relevant technologies and programming languages. - Develop and maintain APIs for seamless integration with other financial systems. - Provide technical support for the solutions deployed. - Interface with other support teams such as network engineers, database administrators to troubleshoot and support. - Write clean, well-documented, and maintainable code. - Participate in code reviews and contribute to the team's knowledge base. - Work closely with treasury professionals to understand their needs and requirements. - Collaborate with other developers and testers to ensure the quality and reliability of the software. - Participate in brainstorming sessions and contribute to the development of new ideas. - Develop and execute unit and integration tests to ensure the quality and reliability of the software. - Troubleshoot and resolve software issues in a timely manner. - Continuously improve the performance and scalability of the software. Skills And Qualifications: - Bachelors's degree in computer science with 8+ years of experience. - SQL Server- Ability to troubleshoot issues with DBAs. - Network- ability to troubleshoot issues storage, FW, DNS issues with relevant experts. - OS- Windows in-depth understanding of file systems, event logs, permissions, etc. to help in troubleshooting. - Experience in doing development in Microservices architecture and API interfaces and Spring Boot. - Knowledge of IDE tools such as IntelliJ or Eclipse. - Repository and Build tools such GitHub, Maven, and Jenkins. - Strong programming skills in one or more relevant languages (e.g., Java, Python, C#). - Knowledge of data pipeline automation and workflow orchestration tools like Apache NiFi and Apache Airflow. - Familiarity with treasury management concepts, processes. Desirable but not must. - Strong analytical and problem-solving skills. - Ability to work independently and as part of a team. - Experience with Agile development methodologies is a plus. - Excellent communication and interpersonal skills. Relationships & Collaboration: Reports to: Senior Manager Software Engineering. Partners: Senior leaders and cross-functional teams. Accessibility Needs: We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience. Equal Employment Opportunity,

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1.0 - 2.0 years

1 - 2 Lacs

chennai

Work from Office

Resolve escalated technical issues. Analyze logs and troubleshoot. Manage tickets within SLA. Escalate complex problems. Document fixes. Monitor systems. Communicate with users. Provident fund Health insurance Annual bonus

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1.0 - 2.0 years

3 - 4 Lacs

hyderabad

Work from Office

Skills - Windows Product Troubleshooting Experience:- Grad. with 1 yr in International Voice Process CTC - Upto 4 LPA Shifts Night shift (Rotational) Location:- Hyderabad 2 way cab Notice:- Immediate Contact : Nidhi - +91 8690900776 Required Candidate profile - Must have min 1 yr relevant exp. - Must have international voice exp. - Must have Service Desk exp. - Graduation (Mandatory) - Windows Troubleshooting (Must)

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5.0 - 10.0 years

7 - 12 Lacs

kolkata

Work from Office

Role Objective - We are looking for a dedicated and experienced Senior Linux & HP - UX System Administrator to join our IT infrastructure team in Kolkata. The ideal candidate will bring strong expertise in Linux and HP-UX system administration, ensuring stable and secure system operations in a mission-critical enterprise environment. This is a full-time onsite position, requiring hands-on management of servers and infrastructure. Key Deliverables - Manage, maintain, and administer Linux (RHEL, CentOS) and HP-UX servers. Perform OS installations, upgrades, patching, and system hardening. Monitor system performance and implement necessary tuning for high availability. Set up and maintain server backup, restore, and disaster recovery procedures. Troubleshoot system and application issues, coordinating with other technical teams. Create and maintain system documentation and standard operating procedures. Automate routine tasks using shell scripting and configuration tools. Manage user accounts, access permissions, and security protocols. Collaborate with storage and network teams for system integration. Provide support for hardware troubleshooting and vendor coordination. Required Skills & Qualifications - Bachelor's degree in Computer Science, IT, or related discipline (or equivalent experience). Minimum 5 years of hands-on experience in Linux and HP-UX system administration. Proficient in shell scripting (Bash, KSH, etc.) for automation. Experience with LVM, file system management, and OS-level troubleshooting. Strong understanding of server hardware and system security best practices. Familiarity with backup tools and monitoring utilities. Good communication skills and ability to work in a team-oriented environment.

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0.0 - 3.0 years

1 - 1 Lacs

chennai

Work from Office

Responsibilities: * Provide laptop, desktop & hardware support * Install OS & troubleshoot issues * Maintain inventory & order supplies * Collaborate with IT team on projects * Manage Windows installations Provident fund Employee state insurance Travel allowance

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3.0 - 8.0 years

1 - 3 Lacs

chitradurga, karnataka

Work from Office

Job Description:- 1. Supported user base of at least 100+ end users 2. Address user tickets regarding hardware, software, and networking 3.Knowledge of basic network troubleshooting at desktop level like DNS , DHCP. 4. Knowledge of installing the Microsoft security patches, Antivirus Patches etc. 5. Provide OS installation, Outlook configuration, and support of desktop computers, peripheral equipment, and software. 6. Perform routine updates of desktop hardware and software 7. Rebuild, configure, and repair desktop equipment as needed 8. OS Installation, Outlook Configure 9. IT H/W Diagnosis & troubleshooting 10. Applications & OS Troubleshooting

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5.0 - 8.0 years

3 - 6 Lacs

mumbai

Work from Office

Wintel Job Responsibility: Hands on experience in Hardware issues and RAID, experience in problem solving Capability in IBM, HP and Dell Hardware Expert knowledge on OS troubleshooting, Expert experience in OS performance issues. Strong Knowledge and troubleshooting skills on Windows server (Blue Screen Errors, performance issues, permissions issues) Strong troubleshooting skill in Windows server recovery. Strong understanding and troubleshooting skill of Windows Cluster. Must have thorough experience in handling the Windows Clusters and troubleshooting of the issues. Strong understanding and experience on Windows Server patch management tools like WSUS, SCCM and strong in planning of patching of large number of Windows servers using tools. Expert knowledge in DHCP, Scopes and understanding super scopes and troubleshooting of any issues. Must have hands on experience in File share servers and DFS and troubleshooting. Strong in migration planning and designing for various Windows technologies like File server, Windows Operating System etc. Experience in handling print servers, KMS Servers. Knowledge on Radius servers. Worked on Antivirus related issues - Trend, Symantec, Microsoft Forefront and understanding of AV concepts Good Exposure to various tools and technologies (VM Ware, Citrix, Virtualization etc) Working knowledge of server virtualization (Hyper-V, Vmware) host and Guest OS. Expertise in automation and reduction of manual efforts through Scripting/tools, Scripting knowledge/ experience in VB Script, PowerShell is must. An ability to learn new technologies quickly Good time management skills with strong documentation skills. Good communication skills both written and verbal. Identify opportunities for efficiencies in work process and innovative approaches to completing scope of work. Provide on-site support at data centre for infrastructure maintenance activities. Work with Local & Global Teams Perform in 24 x 7 environment in shift roster and attend calls whenever assigned Willing to Work on Shifts based on the projects need Experience in providing RCAs for Priority tickets. Microsoft and other technical/ industry certifications desirable. Proactive and clear communication skills Willingness to travel to different locations on short team. (Travel and location flexibility) Handling escalated incidents or high critical tickets providing RCA. Predicting Risk/ Impact and Participating in Major Changes. Handling 3rd party for underpinning contract SLA's To provide technical support to clients, respond promptly to issues reported by clients, conducting root cause analysis and going through various testing scenarios for thorough resolution. Mandatory Skills: Windows Server Admin .Experience: 5-8 Years .

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1.0 - 5.0 years

0 Lacs

punjab

On-site

You will be joining our team as an IT Support Analyst based in Mohali, working the night shift on a full-time employment basis. Your primary responsibility will be to provide voice support to our US customers who are experiencing issues with system performance, applications, and peripherals. Key Responsibilities: - Answer incoming calls from US customers and effectively troubleshoot issues related to operating systems, email, Microsoft Office, and network devices. - Document all support tickets and ensure that resolution details are accurately updated in the CRM system. - Identify opportunities to promote and sell technical service plans to customers when appropriate. To excel in this role, you must possess excellent verbal communication skills in English. A minimum of 1 year of experience in technical support is required, and you should be comfortable working night shifts and adept at troubleshooting system-based issues. This is a full-time and permanent position based in Mohali, where you will be providing in-person support to our valued customers.,

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2.0 - 3.0 years

3 - 4 Lacs

mumbai

Work from Office

Looking for a skilled & motivated FMS Engineer L2 to support VVIP users & manage across multiple sites.Should have a solid background in system support,Microsoft Outlook & Office 365 configuration,Windows & MAC OS troubleshooting,Coordinate with OEM

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0.0 - 1.0 years

1 - 2 Lacs

mumbai, mumbai suburban, mumbai (all areas)

Work from Office

Roles and Responsibilities Provide desktop support to end-users, troubleshooting and resolving technical issues related to desktops, laptops, printers, and other peripherals. Configure Outlook email clients for efficient email management. Install, configure, and maintain operating systems (OS) on Windows platforms. Perform remote support sessions using various tools such as TeamViewer or Remote Desktop Connection. Troubleshoot common software applications including Microsoft Office suite.

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2.0 - 3.0 years

2 - 2 Lacs

halol

Work from Office

Job Location : Halol, Gujarat JD : 1) User application troubleshooting 2) End User Support 3) Software troubleshooting 4) Application support 5) OS installation 6) Anti Virus , Back up & Restore 7) Bit locker encryption 8) Active Directory 9) Outlook configuration, back up etc.

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1.0 - 5.0 years

0 Lacs

punjab

On-site

Job Description: As a remote support technician based in Mohali, you will be responsible for providing real-time assistance to US customers who are encountering challenges with setting up their devices, experiencing slow system performance, encountering software errors, or facing internet connectivity issues. Your primary goal will be to troubleshoot and resolve these issues efficiently to ensure customer satisfaction and smooth operation of their devices. Responsibilities: - Address and resolve operating system, email, and device driver issues remotely. - Utilize tools such as TeamViewer to gain control of customers" devices for troubleshooting purposes. - Suggest appropriate paid support plans to customers as needed to optimize their user experience. Requirements: - Possess at least 1 year of experience in providing remote technical support. - Demonstrate proficiency in spoken English and have a good understanding of common PC-related issues. This is a full-time, permanent position that involves working during the night shift. Please note that the work location for this role is virtual, and you will be expected to perform your duties remotely.,

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0.0 - 2.0 years

0 - 1 Lacs

chennai

Work from Office

Responsibilities: * Provide desktop & laptop support with hardware expertise * Install OS, troubleshoot issues, maintain printers * Collaborate with IT team on system upgrades & security measures Food allowance Annual bonus Provident fund Travel allowance Employee state insurance Sales incentives

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2.0 - 5.0 years

3 - 6 Lacs

chennai

Work from Office

Role: Associate ITOPS Engineer. Work Experience: 2+ Years Work Location: Chennai. Responsibilities: Desktop, Laptop Hardware troubleshooting Projector, Printer Configuration and Management VC Configuration and Management OS & Software Installation and troubleshooting AD User Creation and Management Active Directory & Group Policy Management Antivirus Management Full Disk Encryption & Decryption Management Firewall Policy Management and user creation Server creation and Troubleshooting IIS Server Management Linux Based server, application management File server Access Management Backup Creation and Management Email ID CRUD (QLC & O365) Email Server Management Vendor Co-ordination and Management Client Server Management Periodical BCP restoration process from Backup Hardening & Vulnerability Assessment Regular auditing and monitoring periodically Physical Server hardware, software Management and troubleshooting Network Knowledge (Switches & Wi-Fi)

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1.0 - 2.0 years

3 - 4 Lacs

bengaluru

Work from Office

Skills ServiceNow/Active Directory/O 365 Experience:- Grad. with 1 yr in International Voice Process CTC - Upto 4 LPA Shifts US Rotational Location:- Bangalore 2 way cab Notice:- Immediate Contact : Nidhi - +91 8690900776 Required Candidate profile - Must have min 1 yr relevant exp. - Must have international voice exp. - Must have Service Desk exp. - Graduation (Mandatory) Perks and benefits - 2 Way Cabs - Allowances - Incentives

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1.0 - 2.0 years

3 - 4 Lacs

pune

Work from Office

Skills : ServiceNow/Active Directory/O 365 Experience:- Grad. with 1 yr in International Voice Process CTC - Upto 4 LPA Shifts Night shift (Rotational) Location:- Pune 2 way cab Notice:- Immediate Contact : Nidhi - +91 8690900776 Required Candidate profile - Must have min 1 yr relevant exp. - Must have international voice exp. - Must have Service Desk exp. - Graduation (Mandatory) Perks and benefits Allowances Incentives Both way cab facility

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0.0 - 3.0 years

0 Lacs

noida, uttar pradesh

On-site

As the primary contact point for end users through phone, chat, and self-service tickets, you will be responsible for qualifying and opening tickets for remediation of events. It will also be your duty to triage tickets to the respective teams and provide regular updates and follow-ups on tickets in the queue until their closure. Your role will involve managing a variety of technically complicated tasks effectively, drawing on your experience in remote support and troubleshooting skills. An understanding of basic hardware accessories, devices, and peripherals is expected, along with flexibility for rotational shifts. Excellent oral and written communication skills are essential, as is exposure to practicing ITIL standards for infrastructure management. Desirable skills for this role include 6 months to 2 years of experience and the ability to comprehend email flow issues both internally and externally. You should be proficient in end-user support, OS troubleshooting and support, as well as basic software troubleshooting and support (MS Office, messengers, Outlook, etc.). Demonstrating a high level of customer relationship skills, including email etiquette, will be crucial. Additionally, good communication skills, follow-up skills, and willingness to work in rotational shifts are highly valued in this position. Your responsibilities may also involve remote troubleshooting as needed.,

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