Jewellery Floor Manager

Role Overview: As a Floor Manager in a jewelry store, your role involves overseeing daily operations, managing staff, ensuring exceptional customer service, and driving sales. You will be involved in various aspects such as sales and customer service, staff management, and store operations. Key Responsibilities: - Meet or exceed sales targets - Provide excellent customer service - Develop sales strategies - Handle customer inquiries effectively - Resolve issues efficiently - Supervise and train sales staff - Conduct performance appraisals - Ensure team has adequate product knowledge and customer service skills - Maintain store appearance - Manage inventory levels - Enforce store policies - Ensure security procedures are in place - Coordinate with other departments - Report on sales performance - Propose ideas for improvement - Ensure compliance with health and safety regulations Qualifications Required: - Strong leadership and management skills - Excellent communication abilities - Proven sales and customer service experience - Knowledge of jewelry products and sales techniques - Ability to motivate and train a sales team - Problem-solving and conflict-resolution skills - Inventory management skills - Organizational skills - Fluency in English (Note: No additional details of the company were provided in the job description),