Posted:2 days ago|
Platform:
On-site
Full Time
Job Summary: We are seeking a results-driven Marketplace Manager to oversee and grow our business across leading e-commerce platforms such as Amazon, Flipkart, Blinkit, Myntra, and other marketplaces. The role involves managing listings, optimizing product visibility, monitoring sales performance, coordinating with marketplace teams, and ensuring smooth order fulfillment and customer satisfaction.
Key Responsibilities:
1. Marketplace Operations:
Manage seller accounts on Amazon, Flipkart, Blinkit, Myntra, and other platforms.
Create, upload, and maintain accurate product listings (titles, descriptions, images, attributes, pricing, etc.).
Ensure product catalog compliance with marketplace guidelines.
Monitor stock levels and coordinate with the warehouse/operations team for inventory management.
2. Sales & Growth:
Drive sales performance across all marketplaces by executing promotional campaigns, offers, and deals.
Monitor competitor activity, pricing, and marketplace trends to stay competitive.
Develop strategies to increase sales, visibility, and profitability.
3. Advertising & Marketing:
Run marketplace ads (Amazon Sponsored Ads, Flipkart Ads, Myntra Ads, etc.).
Optimize ad campaigns for better ROI and visibility.
Coordinate with the marketing team for seasonal campaigns, brand store updates, and banner promotions.
4. Analytics & Reporting:
Track daily/weekly/monthly sales, orders, returns, and revenue performance.
Generate reports on sales trends, ad performance, and stock movement.
Provide actionable insights to management for decision-making.
5. Customer & Vendor Management:
Resolve customer queries, reviews, and complaints in coordination with customer support teams.
Liaise with marketplace account managers to resolve operational issues and explore growth opportunities.
Ensure high seller ratings and minimize order cancellations/returns.
Requirements:
Bachelor’s degree in Business, Marketing, E-commerce, or related field.
2–5 years of experience in e-commerce/marketplace management (Amazon/Flipkart/Myntra/Blinkit preferred).
Strong knowledge of e-commerce tools, seller dashboards, and listing optimization.
Hands-on experience with marketplace advertising (Amazon Ads, Flipkart Ads, etc.).
Analytical mindset with proficiency in Excel/Google Sheets for reporting.
Excellent communication, negotiation, and problem-solving skills.
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