Java Application/Production Support

Talent Worx

4 - 8 years

0 Lacs

Hyderabad Telangana India

Posted:1 week ago| Platform:

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Skills Required

java support drive engineering escalation automate efficiency reliability documentation code strategy scalability resolve programming debugging api writing tooling ui integration sql unix scripting script oracle

Work Mode

On-site

Job Type

Full Time

Job Description

Experience for Senior: 4 - 8 years

Roles : Java Application/Production Support
Responsibilities
Investigate and drive support resolution with senior external clients. internal stakeholders and other Marquee engineering teams Serve as point of escalation for support issues from L1
Automate manual processes to increase efficiency and reduce risk
Participate in on-call rotations and respond to incidents as needed
Continuously improve processes and systems to increase reliability and reduce risk
Influence and suggest improvements on roadmap for enhancing Marquee client experience
Create documentation /runbooks and code snippets to share with clients and internal engineering teams
Providing mentorship and guidance to junior team members to ensure successful resolution of issues Develop and mature the SRE strategy to ensure scalability, reliability, and performance of our platforms. [Senior Role]
Troubleshoot and resolve complex technical issues, collaborating with cross-functional teams as needed. Work closely with the engineering team to drive resolution of client issues. [Senior Role]
Must Have Skills
Primary Skill

 Hands on experience in programming languages - Java
 Debugging API calls, writing quality-of-life snippets for clients Creating scripts for debug tooling Basic knowledge Of UI and API integration Basic knowledge Of SQL Presentable to clients and a clear, empathetic communicator able to talk to clients and stakeholders with confidence. Willing to execute on support issues while also building out the function and automating resolution of repeat issues

Secondary Skills
Experience with working in UNIX environment
Hands on experience in scripting languages Shell script or Perl
Basic knowledge of RDBMS environments such as Sybase ASE/IQ, Oracle or DB2 etc

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