Java Application Support

Job Title :

Location : Kochi -Onsite

Work Type :

Notice Period

About the Role

Application Support Engineer

Key Responsibilities

• Provide

  application support

  for Java-based enterprise applications.
• Troubleshoot and resolve incidents related to

  Java, Servlets, JDBC, PL/SQL

  , and

  Unix/Linux environments

  .
• Perform

  log analysis, debugging, and issue triaging

  to ensure timely resolution.
• Support

  deployment activities

  under senior team guidance.

• Monitor applications

  and batch processes; escalate issues when required.
• Collaborate with

  onsite/offshore teams

  to meet defined

  SLAs

  .
• Maintain and update

  issue logs, documentation, and runbooks

  .
• Participate in

  shift-based and on-call support rotations

  (24x7).

Required Skills & Experience

• Strong in

  Java development

  with solid debugging skills.
• Hands-on experience with

  Maven

  ,

  PostgreSQL

  ,

  Monitoring tools

  ,

  Jira/Salesforce

  , and

  AWS Exposure

  .
• Good understanding of

  Servlets, JSP, JDBC

  , and

  PL/SQL

  .
• Experience with

  Oracle 19c

  , including

  SQL/PL-SQL scripting

  and

  query tuning

  .
• Familiarity with

  IBM Liberty

  and

  Tomcat

  for application deployment and monitoring.
• Proficiency in

  Unix/Linux (RHEL)

  – log analysis, cron jobs, and shell commands.
• Exposure to

  Shell scripting (C-shell/Bash)

  for automation and troubleshooting.
• Working knowledge of

  C/C++ executables

  used in batch processing.
• Basic awareness of

  frontend debugging

  (HTML, JavaScript).
• Strong analytical, communication, and problem-solving skills.

Preferred Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 2–5 years of experience in

  application support or production support

  roles.
• Experience in

  incident management and issue triaging

  within ITIL-based environments.