ITSM Integration Hub

About Company:

Our client is a global technology consulting and digital solutions company that enables enterprises to reimagine business models and accelerate innovation through digital technologies. Powered by more than 84,000 entrepreneurial professionals across more than 30 countries, it caters to over 700 clients with its extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes.

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• Senior developer with experience in OMT SOM TSM Integrations
• At least 7 years of experience in the IT Industry Experience as developer Dev lead
• Working knowledge of cloud scripting languages preferably JavaScripts JSON
• Excellent advance understanding and ability to script automated processes
• Agile Scrum methodology Experience
• Handson experience integrating ServiceNow with external systems
• Solid knowledge of JavaScript HTML CSS
• Portal Scripting in Angular JS
• CSS based UXUI design development
• Understanding of Angular based Client side Serverside scripts
• Client Side and ServerSide Scripting ie Catalog Client Script Business Rules Script Actions Script Includes etc
• Client and Server APIs ie GlideDialogWindow Glide Form GlideAggregate GlideRecord etc
• Handson experience in ITSM Service Level Management Service Catalog Release Management Asset Management CMDB Event Management Orchestration Active Directory integration B2B Integration and Virtual Agent
• Excellent time management organizational skills crisis management and problemsolving skills are essentials
• Good oral and written communication skills Strong analytical teamwork and customer engagement skills
• Ensures information is accurate and complete Selfmotivated and open to learn all aspects of cloud administration
• Must be willing to teach and share all knowledge with team members and other operational teams
• Certification a plus
• ServiceNow Administration certification
• ServiceNow Certified Implementation specialist Various Tracks
• ServiceNow Service Portal Certification
• Required Skills
• Strong ITSM Process knowledge
• Reporting Dashboards
• Good understanding of Business Rules Client Scripts UI Policies UI Actions ACLs Best Practices
• Notifications Workflows
• Import Sets Transform Maps
• REST SOAP Integrations
• Service Portal Pages Widgets UI Macros
• Virtual Agent
• Client Server APIs Script Includes
• JavaScript AJAX AngularJS HTML CSS JSON Agile Scrum Knowledge
• Soft Skills
• Strong communication
• Team managing skills