ITSM Consultant

Golden Opportunities

9 - 14 years

30 - 35 Lacs

hyderabad pune

Posted:1 week ago| Platform:

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Skills Required

itsm genai gen ai service delivery it service management itilframework itsm operations itsm processes

Work Mode

Work from Office

Job Type

Full Time

Job Description

Must Have experienced in ITSM Consultant Should have experience in process improvement, operational efficiency, and IT Service Management (ITSM) practices
Should have worked with cross-functional teams to identify opportunities for improvement and optimize ITSM processes to drive business success
Should have assess current ITSM processes and identify areas for improvement based on ITIL best practices
Should have define and implement strategies for optimizing service delivery and management
Establish and maintain effective communication channels with team members, stakeholders, and senior clients.
Must Have Gen AI/Agentic AI Knowledge and have hands on experience on Agentic AI implementation with AIOPs/Smart Ops experience Strong knowledge on Service Reliability, Automation and implementation experience on Tools

Contact Person: Mithra Dayalan

Email ID: mithra@gojobs.biz

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