9.0 - 14.0 years

30 - 35 Lacs

hyderabad, pune

Work from Office

Must Have experienced in ITSM Consultant Should have experience in process improvement, operational efficiency, and IT Service Management (ITSM) practices Should have worked with cross-functional teams to identify opportunities for improvement and optimize ITSM processes to drive business success Should have assess current ITSM processes and identify areas for improvement based on ITIL best practices Should have define and implement strategies for optimizing service delivery and management Establish and maintain effective communication channels with team members, stakeholders, and senior clients. Must Have Gen AI/Agentic AI Knowledge and have hands on experience on Agentic AI implementation ...

Posted 1 week ago

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SME GWS Billing Golden Opportunities

3.0 - 8.0 years

0 Lacs

karnataka

On-site

Role Overview: As an SME GWS Billing Senior Associate/Team Lead/Assistant Manager, you will be responsible for managing Google Workspace (GWS) Billing and ensuring smooth operations in the GWS environment. Your key responsibilities will include: Key Responsibilities: - Minimum 3 - 8 years of experience in Google Workspace (GWS) Billing or extensive experience working in GWS environment & understanding of associated billing - Knowledge of any Industry Standard Ticketing tool, ITIL Framework, etc. - Excellent communication skills (verbal/written) - Good typing speed (Preferably 30 to 50 WPM) Qualifications Required: - Educational background in ITES/BPO/KPO - Skills in Google Workspace, Industr...

Posted 2 months ago

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