172 Itil Jobs
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5.0 - 9.0 years
Chennai, All india
On-site
As a DEx Lead, you will play a crucial role in driving delivery excellence initiatives, portfolio governance, and quality management practices across ERP and CRM projects. Your responsibilities will include providing support to business development activities, implementing mature delivery practices, facilitating delivery governance, driving risk management practices, conducting Root Cause Analysis, and promoting innovation and continuous improvement initiatives. Key Responsibilities: - Provide support to business development activities such as RFP responses, solution reviews, due diligence, and customer engagement lifecycle. - Assist in standardizing contracts, reviewing critical commitments...
Posted 8 hours ago
5.0 - 8.0 years
Hyderabad
Work from Office
Role Purpose The purpose of this role is to support delivery through development and deployment of tools. Do 1.Provide tool design, development and deployment support for the project delivery a.Interact with the internal project or client to understand the project requirement from a tool perspective b.Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c.Provide budget and timeline estimates for the tool development/ deployment as required d.For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the produ...
Posted 9 hours ago
7.0 - 10.0 years
Andhra pradesh
On-site
Evaluate and support the delivery of business solutions that align with Ameriprise information security policies, standards, and best practices. Candidate will be the single point of contact for assigned business projects for information security consulting engagements. Performing internal audits, supporting external audits and closing the identified gaps. Implement and execute security evaluation processes. Provide feedback and recommendations on how to remediate security gaps exposed as part of the evaluation process. Key Responsibilities Vulnerability Management, Vulnerability Scans/Audits Engaging or integrating vendor solution Custom Development Purchasing and integrating 3rd party tool...
Posted 13 hours ago
125.0 years
Andhra pradesh
On-site
Seeking a highly skilled and motivated Technology Resiliency and Recovery Specialist with deep expertise in disaster recovery, automation, and AWS cloud infrastructure. This role will focus on ensuring that the organizations IT infrastructure remains resilient and capable of recovering quickly in the event of any disasters or disruptions. You will leverage automation tools and AWS services to design, implement, and maintain robust disaster recovery strategies that minimize downtime and ensure business continuity. Job Description Roles and Responsibilities: 1. Disaster Recovery Planning & Implementation: Design, implement, and maintain disaster recovery (DR) plans for the organizations IT inf...
Posted 13 hours ago
7.0 years
Andhra pradesh
On-site
Evaluate and support the delivery of business solutions that align with Ameriprise Information Security policies, standards, and best practices. Candidate will be the single point of contact for assigned business projects for information security consulting engagements. Performing internal audits, supporting external audits and closing the identified gaps. Implement and execute security evaluation processes. Provide feedback and recommendations on how to remediate security gaps exposed as part of the evaluation process. Key Responsibilities Configuration Compliance Scans/Audits Engaging or integrating vendor solution Purchasing and integrating 3rd party tools/products. Building strong, trust...
Posted 13 hours ago
8.0 - 10.0 years
Andhra pradesh
On-site
Project Manager will be responsible for developing and managing technology initiatives and their cost, time and scope. The primary responsibilities will include: project and task management, financial and resource management and delivery management. Responsibilities: Create & manage project plans for small to medium enhancement/initiatives. Define project schedules, allocate resources and monitor progress. Align project objectives with company goals, and make sure project team is clear on objectives. Deliver and install technology solutions. Tracking and managing financials. Help project team with the design and development tasks. Lead process of issue identification and resolution. Risk man...
Posted 13 hours ago
5.0 - 9.0 years
Chennai, All india
On-site
Role Overview: As an IT Engineer - Data Stage Specialist at BNP Paribas India Solutions in Chennai, your main responsibility will be to provide application production support services. You will work closely with the Italian Application Production Team and BNL Application development teams to ensure flawless production of applications by providing secure and stable environments. Your role will involve tasks such as application incident management, request fulfillment, and application change implementation. Additionally, you will contribute to integrating new technologies, especially related to the new generation BNP Paribas Cloud and DevOps methods & toolchains. Key Responsibilities: - Take c...
Posted 1 day ago
8.0 - 12.0 years
Noida, All india
On-site
As the Global IT Portfolio Lead at NXP Semiconductors, you will play a crucial role in aligning projects with business and IT strategies, prioritizing initiatives, monitoring portfolio health, managing financials and risks, and establishing and managing the Project Management Office (PMO) within the IT organization. Your responsibilities will include collaborating with other functions and leaders to leverage data for strategic decision-making, ensuring operational efficiency, and driving innovation with AI initiatives. **Key Responsibilities:** - Define and implement PMO standards, methodologies, and best practices for IT projects. - Ensure compliance with organizational policies and framewo...
Posted 1 day ago
5.0 - 10.0 years
8 - 13 Lacs
Mumbai
Hybrid
Job Title: Senior Support Analyst Location: Mumbai (Hybrid) Experience: 5+ Years Employment Type: Full-Time Joining: Immediate Joiners Preferred Job Description We are hiring a Senior Support Analyst to provide production application support and ensure smooth system operations. Key Responsibilities Provide production application support Handle Incident, Change & Problem Management (ITIL) Work on Unix/Linux, SQL, Python & Shell scripting Monitor applications using Dynatrace & Autosys Manage tickets via JIRA / ServiceNow Support Cloud/DevOps environments (added advantage) Participate in DR & Resiliency activities Support business users with technical/functional queries Skills Required Technica...
Posted 1 day ago
4.0 years
2 - 9 Lacs
Noida
On-site
Candidate will support and act as the function lead for the containerized applications running on Kubernetes (AWS EKS), Dockers. Including some of the applications running on Apache and Java middleware technologies production environment by pro-actively monitoring and quickly responding to middleware incidents for one or more technologies within the technical area of expertise. Key Responsibilities Candidate will support and act as the function lead for the containerized applications running on Kubernetes (AWS EKS), Dockers. Including some of the applications running on Apache and Java middleware technologies production environment by pro-actively monitoring and quickly responding to middlew...
Posted 1 day ago
125.0 years
Andhra pradesh
On-site
Seeking a highly skilled and motivated Technology Resiliency and Recovery Specialist with deep expertise in disaster recovery, automation, and AWS cloud infrastructure. This role will focus on ensuring that the organizations IT infrastructure remains resilient and capable of recovering quickly in the event of any disasters or disruptions. You will leverage automation tools and AWS services to design, implement, and maintain robust disaster recovery strategies that minimize downtime and ensure business continuity. Job Description Roles and Responsibilities: 1. Disaster Recovery Planning & Implementation: Design, implement, and maintain disaster recovery (DR) plans for the organizations IT inf...
Posted 1 day ago
7.0 years
Andhra pradesh
On-site
Evaluate and support the delivery of business solutions that align with Ameriprise Information Security policies, standards, and best practices. Candidate will be the single point of contact for assigned business projects for information security consulting engagements. Performing internal audits, supporting external audits and closing the identified gaps. Implement and execute security evaluation processes. Provide feedback and recommendations on how to remediate security gaps exposed as part of the evaluation process. Key Responsibilities Configuration Compliance Scans/Audits Engaging or integrating vendor solution Purchasing and integrating 3rd party tools/products. Building strong, trust...
Posted 1 day ago
7.0 - 10.0 years
Andhra pradesh
On-site
Evaluate and support the delivery of business solutions that align with Ameriprise information security policies, standards, and best practices. Candidate will be the single point of contact for assigned business projects for information security consulting engagements. Performing internal audits, supporting external audits and closing the identified gaps. Implement and execute security evaluation processes. Provide feedback and recommendations on how to remediate security gaps exposed as part of the evaluation process. Key Responsibilities Vulnerability Management, Vulnerability Scans/Audits Engaging or integrating vendor solution Custom Development Purchasing and integrating 3rd party tool...
Posted 1 day ago
8.0 - 10.0 years
Andhra pradesh
On-site
Project Manager will be responsible for developing and managing technology initiatives and their cost, time and scope. The primary responsibilities will include: project and task management, financial and resource management and delivery management. Responsibilities: Create & manage project plans for small to medium enhancement/initiatives. Define project schedules, allocate resources and monitor progress. Align project objectives with company goals, and make sure project team is clear on objectives. Deliver and install technology solutions. Tracking and managing financials. Help project team with the design and development tasks. Lead process of issue identification and resolution. Risk man...
Posted 1 day ago
1.0 years
Noida, Uttar pradesh, India
On-site
We're looking for Analyst s ! Responsibilities Interact with the business user and understand the problem Troubleshoot and debug applications and provide application support Develop a knowledge management document Should be ready to work in shifts and non-office hours if required ITIL certification with excellent knowledge of service management, change management, and problem management Coordination with other departments and vendors for the smooth running of applications Qualifications At least 1 year of relevant experience Collaborative approach and positive attitude with all stakeholders to drive business results. Networking and influencing skills Team Player Customer Obsession, Problem S...
Posted 1 day ago
2.0 - 6.0 years
Noida
Work from Office
TCS hiring Role: Service Desk Experience: 2-6 Location: Noida Must Have: Helpdesk, Troubleshooting, Active Directory, Incident Management, User Support, Windows/Mac OS, Networking, Remote Support, Ticketing Systems (ITSM), and strong Communication & Problem-Solving skills, Service Now, Handle incoming calls
Posted 3 days ago
125.0 years
Andhra pradesh
On-site
Seeking a highly skilled and motivated Technology Resiliency and Recovery Specialist with deep expertise in disaster recovery, automation, and AWS cloud infrastructure. This role will focus on ensuring that the organizations IT infrastructure remains resilient and capable of recovering quickly in the event of any disasters or disruptions. You will leverage automation tools and AWS services to design, implement, and maintain robust disaster recovery strategies that minimize downtime and ensure business continuity. Job Description Roles and Responsibilities: 1. Disaster Recovery Planning & Implementation: Design, implement, and maintain disaster recovery (DR) plans for the organizations IT inf...
Posted 3 days ago
7.0 years
Andhra pradesh
On-site
Evaluate and support the delivery of business solutions that align with Ameriprise Information Security policies, standards, and best practices. Candidate will be the single point of contact for assigned business projects for information security consulting engagements. Performing internal audits, supporting external audits and closing the identified gaps. Implement and execute security evaluation processes. Provide feedback and recommendations on how to remediate security gaps exposed as part of the evaluation process. Key Responsibilities Configuration Compliance Scans/Audits Engaging or integrating vendor solution Purchasing and integrating 3rd party tools/products. Building strong, trust...
Posted 3 days ago
7.0 - 10.0 years
Andhra pradesh
On-site
Evaluate and support the delivery of business solutions that align with Ameriprise information security policies, standards, and best practices. Candidate will be the single point of contact for assigned business projects for information security consulting engagements. Performing internal audits, supporting external audits and closing the identified gaps. Implement and execute security evaluation processes. Provide feedback and recommendations on how to remediate security gaps exposed as part of the evaluation process. Key Responsibilities Vulnerability Management, Vulnerability Scans/Audits Engaging or integrating vendor solution Custom Development Purchasing and integrating 3rd party tool...
Posted 3 days ago
8.0 - 10.0 years
Andhra pradesh
On-site
Project Manager will be responsible for developing and managing technology initiatives and their cost, time and scope. The primary responsibilities will include: project and task management, financial and resource management and delivery management. Responsibilities: Create & manage project plans for small to medium enhancement/initiatives. Define project schedules, allocate resources and monitor progress. Align project objectives with company goals, and make sure project team is clear on objectives. Deliver and install technology solutions. Tracking and managing financials. Help project team with the design and development tasks. Lead process of issue identification and resolution. Risk man...
Posted 3 days ago
3.0 - 7.0 years
Bangalore
On-site
In this role as an AMS Application Managed Support L2, your main responsibilities will include: - Providing functional consultation and user training. - Handling Level 2 tickets (Incident, Problem, Change, and Request) based on the reported issues. - Coordinating with other teams/vendors during implementation, deployments, upgrades, etc. - Conducting functional troubleshooting. Key Technical Skills required for this role are: - Proficiency in Data Correction using SQL scripts. - Ability to extract reports using SQL. - Skill in writing queries, joins, and subqueries. - Experience with PostgreSQL, with knowledge of Oracle DB also being acceptable. - Capability to manage Priority 1 issues (Majo...
Posted 4 days ago
5.0 - 9.0 years
Bangalore, All india
On-site
As a Cloud Operations Lead - ITIL Expert at SAP, you will play a crucial role in overseeing the daily operations and performance of the cloud infrastructure to ensure high-quality services for clients. Your responsibilities will include: - Overseeing the daily operations of the cloud infrastructure to ensure smooth and efficient functioning. - Leading and managing a team of cloud operations professionals by providing guidance, training, and support. - Developing and implementing best practices and processes for cloud operations aligned with ITIL standards. - Monitoring and analyzing the performance of cloud services, identifying areas for improvement, and implementing solutions. - Collaborat...
Posted 4 days ago
10.0 - 15.0 years
Bangalore, All india
On-site
Role Overview: At EY, you will have the opportunity to build a unique career with global scale, support, inclusive culture, and technology, enabling you to become the best version of yourself. Your unique voice and perspective are valued to contribute to making EY even better. Join EY to create an exceptional experience for yourself and contribute to building a better working world for all. Key Responsibilities: - Support the design of competitive commercial terms for managed services deals, collaborating with various stakeholders such as pursuit leader, solution architect, legal, pricing, negotiations, risk, and independence. - Review and align client proposed commercial and contracting ter...
Posted 4 days ago
0 years
5 - 10 Lacs
Noida
On-site
Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As an Oracle consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Oracle applications. You will provide consulting...
Posted 4 days ago
3.0 - 5.0 years
2 - 3 Lacs
Noida
Remote
Req ID: 355347 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Field Tech Senior Associate - Dispatch Coordinator to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Job Description: Dispatch Coordinator Roles and Responsibilities: Scheduling and Dispatching: Create daily schedules for technicians and work with Internal / Partner teams to ensure activities per SLA. Assign tasks, tickets and work orders to appropriate personnel based on availability and priorities. Ensure that the right resources are deploye...
Posted 4 days ago
Exploring ITIL Jobs in India
The ITIL (IT Infrastructure Library) job market in India is growing rapidly as more and more companies are adopting ITIL practices to improve their IT service management. ITIL professionals are in high demand across various industries, making it a lucrative career option for job seekers in India.
Top Hiring Locations in India
- Bangalore
- Pune
- Hyderabad
- Chennai
- Mumbai
Average Salary Range
The average salary range for ITIL professionals in India varies based on experience and location. Entry-level positions can expect a salary range of INR 3-6 lakhs per annum, while experienced professionals can earn anywhere between INR 8-15 lakhs per annum.
Career Path
A typical career path in ITIL may include roles such as ITIL Analyst, ITIL Consultant, ITIL Manager, and ITIL Director. Professionals can progress from Junior ITIL Analyst to Senior ITIL Analyst, and eventually to ITIL Manager or Director roles.
Related Skills
In addition to ITIL knowledge, employers often look for professionals with skills such as project management, IT service management, problem-solving abilities, and strong communication skills.
Interview Questions
- What is ITIL and its key concepts? (basic)
- Explain the difference between incident management and problem management. (medium)
- How would you handle a major incident in ITIL framework? (medium)
- Describe the ITIL service lifecycle stages. (basic)
- What is the purpose of a service level agreement (SLA) in ITIL? (basic)
- How do you prioritize incidents based on impact and urgency in ITIL? (medium)
- Explain the role of a change advisory board (CAB) in ITIL. (medium)
- What are the benefits of implementing ITIL practices in an organization? (basic)
- How do you measure the success of ITIL implementation? (medium)
- Describe the difference between a known error and a problem in ITIL. (advanced)
- How do you ensure continuous improvement in ITIL processes? (medium)
- What is the role of a service desk in ITIL? (basic)
- Explain the concept of a service catalog in ITIL. (medium)
- How do you handle service transition in ITIL? (medium)
- Describe the key components of a service level agreement (SLA) in ITIL. (medium)
- How do you manage knowledge within the ITIL framework? (medium)
- What is the purpose of a service portfolio in ITIL? (medium)
- How do you ensure compliance with ITIL processes and procedures? (medium)
- Explain the role of a problem manager in ITIL. (medium)
- How do you measure the effectiveness of ITIL processes? (medium)
- Describe the difference between a change and a release in ITIL. (advanced)
- How do you ensure alignment between ITIL processes and business objectives? (medium)
- Explain the concept of a service asset and configuration management (SACM) in ITIL. (medium)
- How do you handle major incidents in ITIL? (medium)
- Describe the key elements of a service design package in ITIL. (medium)
Closing Remark
As you prepare for ITIL job interviews in India, make sure to brush up on your ITIL knowledge, understand the key concepts and processes, and showcase your problem-solving skills. With the right preparation and confidence, you can land a rewarding career in ITIL in India. Good luck!
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