IT Technical Support Engineer

Job Description

Job Summary: We’re seeking a skilled IT Technical Support Engineer with 2–3 years of experience in desktop and network support. The role involves troubleshooting hardware/software issues, maintaining system performance, and supporting end-users onsite in Dehradun. Key Responsibilities: - Provide technical support for desktops, laptops, printers, and peripheral devices. Install, configure, and troubleshoot Windows OS and standard applications. Manage Active Directory accounts and Office 365 setup. Resolve network issues (LAN, WAN, Wi-Fi, TCP/IP, DNS, DHCP). Respond to IT tickets and maintain documentation. Ensure antivirus and security updates are in place. Support video conferencing and remote access tools. Requirements: - 2–3 years of IT support experience, including network troubleshooting. Strong knowledge of Windows 10/11, Active Directory, and Office 365. Good communication and problem-solving skills. Relevant certifications (CompTIA A+, MCSA) are a plus. Show more Show less