MICROLINK SOLUTIONS PVT LTD Microlink Solutions Pvt Ltd., a leading IT Infrastructure and IT Solutions Provider is a professional organization committed to provide outstanding Value Added Services to its Corporate and Institutional Customers. Microlink is charting out new avenues & territories for a strong & exponential growth for which, we are looking out for experienced, talented, & dynamic team members who has the right Attitude, Ability and are prepared to meet up challenges of future growth. Job Title Sr. Business Development Experience PURPOSE OF THE JOB Responsible for leading and managing all sales operations and oversees activities of the junior sales management team, to grow incremental and new sales for the business while simultaneously reducing customer turnover. JOB RESPONSIBILITY New Business Development Achieve growth and hit sales targets (revenue and GP) for assigned region QoQ /YoY. Design and implement a strategic business plan that expands companys customer base and ensure its strong presence. Driving the inside sales team to create more leads, funnels and ensure these funnels are getting converted into orders. Proactively working on new business development opportunities, exploring partnering opportunities to create new opportunities to acquire new business and customers. Responsible for New order booking and payment collection of the entire region. Customer Relationship Management: Develop and maintain relationships on behalf of the sales department and the business as a whole by being attentive, service-oriented, friendly, helpful, and courteous to customers, colleagues, external partners, and so forth. Build and promote strong, long-lasting customer relationships by partnering with End customers, OEMs and partner Eco system. Following procedures and system Conducting research and performing analyses on the performance of the sales department ensuring prompt delivery and accuracy of daily/weekly/monthly/quarterly reports to senior management. Identifying areas of improvement in the business marketing strategies, identifying opportunities and understanding the market and competitive environment. Assesses the amount of resources required by the sales department in order to achieve optimal performance, leading to financial benefit for the business. Tracking sales activities and creating reports and share to senior sales management for use in strategic decision making. Present sales, revenue and GP reports and realistic forecasts to the management team. Collaboration: Partnering with the marketing department in ensuring that strategies and objectives are aligned, ensuring that marketing initiatives support sales efforts and that these strategies are all aligned to the businesss overall objectives. Co-ordinating and working along with Presales, project delivery and customer support team to ensure projects are delivered as per the commitment. TECHNICAL/FUNCTIONAL SKILLS REQUIRED Must be a go getter and hunter, Sales and customer acquisition must be the primary skill candidate should possess. Must be driven by sales number and targets, Able to accurately forecast sales predictions, Defining, implementing (and innovating) sales plans SOFT SKILLS REQUIRED: Outstanding negotiation and communication skills, must understand business policies, good at report preparations and presentations, Ability to recruit right team, train, coach and mentor them. Must have excellent people management skill. EXPERIENCE RANGE: (IN YRS)Min 2 Year to Max 6 Years EDUCATION QUALIFICATION REQUIRED: BBA/ MBA in Marketing or Business administration. Interested candidates can share their CV on vinkalg@microlink.co.in or WhatsApp on 98244 08739
MICROLINK SOLUTIONS PVT LTD Microlink Solutions Pvt Ltd., a leading IT Infrastructure and IT Solutions Provider is a professional organization committed to provide outstanding Value Added Services to its Corporate and Institutional Customers. Microlink is charting out new avenues & territories for a strong & exponential growth for which, we are looking out for experienced, talented, & dynamic team members who has the right Attitude, Ability and are prepared to meet up challenges of future growth. AV Support Engineer Location: Ahmedabad Experience:2-7 years Salary: up to 50K CTC Job Summary: We are seeking a technically skilled and customer-focused AV Support Engineer to provide support and maintenance for our audio-visual systems. This role will be responsible for the setup, operation, troubleshooting, and maintenance of AV equipment for meetings, events, and day-to-day office use. The ideal candidate has a strong background in AV technologies and a proactive approach to problem-solving. Responsibilities: Set up, operate, and maintain AV equipment including projectors, microphones, video conferencing systems, speakers, control systems, and displays. Provide live support for in-person and hybrid meetings, ensuring seamless AV performance. Troubleshoot AV system issues quickly and effectively, escalating when needed. Support the deployment and maintenance of video conferencing platforms (Zoom, Microsoft Teams, Cisco Webex, etc.). Maintain AV inventory and ensure all equipment is functional and up to date. Perform routine maintenance and firmware updates on AV systems. Document procedures, technical notes, and system configurations. Collaborate with IT, Facilities, and external vendors for AV projects and upgrades. Provide user training and support for conference room technology and AV tools. Monitor and ensure compliance with AV security and usage policies.. Job Requirements: Bachelors degree in Information Technology, Engineering, Communications, or related field (or equivalent experience). 2+ years of experience in AV support or a related technical role. Strong knowledge of AV hardware (Crestron, Extron, Poly, Logitech, etc.). Experience with video conferencing platforms (Zoom, MS Teams, Google Meet, etc.). Understanding of networking as it relates to AV systems (IP-based control, streaming, etc.). Excellent troubleshooting skills and customer service orientation. Ability to lift and carry AV equipment up to 50 lbs. Strong communication and interpersonal skills. Interested Candidates can share their CV on komalv@microlink.co.in or WhatsApp on 6354378720. With Regards, Komal Varma | Microlink Solutions Pvt.Ltd. | Ahmedabad |Mob. : 6354378720 |DID No. : 079 4106 9026 | E-mail: komalv@microlink.co.in , hr@microlink.co.in | www.microlink.co.in Linkedin : https://www.linkedin.com/in/komal-varma-a48ab7225/
Role And Responsibilities: The ELV Engineer will be responsible for the installation, maintenance, and troubleshooting of a range of security systems, including CCTV, access control, PA, and fire alarm systems. Key responsibilities include: Installing, maintaining, and repairing CCTV, access control, PA, and fire alarm systems Troubleshooting and diagnosing issues with security systems Performing routine maintenance on security systems Working with customers to ensure proper installation and functionality of security systems Installing and configuring related hardware and software Keeping accurate records of all work performed Providing technical support and advice on security system installations Maintaining a high level of customer service and professionalism Candidate Qualifications: The ideal candidate should possess a Bachelor's degree in Electrical or Electronics Engineering . Relevant certifications and training in security system installation and maintenance will be an added advantage. Required Skills Strong knowledge of CCTV, access control, PA, and fire alarm systems Proficiency in troubleshooting security system issues Excellent communication and customer service skills Ability to work effectively in a team Attention to detail and strong record-keeping abilities Interested candidates can share their CV on 6354667046 Job Types: Full-time, Fresher Pay: ₹14,000.00 - ₹17,000.00 per month Benefits: Provident Fund
Role And Responsibilities: The ELV Engineer will be responsible for the installation, maintenance, and troubleshooting of a range of security systems, including CCTV, access control, PA, and fire alarm systems. Key responsibilities include: Installing, maintaining, and repairing CCTV, access control, PA, and fire alarm systems Troubleshooting and diagnosing issues with security systems Performing routine maintenance on security systems Working with customers to ensure proper installation and functionality of security systems Installing and configuring related hardware and software Keeping accurate records of all work performed Providing technical support and advice on security system installations Maintaining a high level of customer service and professionalism Candidate Qualifications: The ideal candidate should possess a Bachelor's degree in Electrical or Electronics Engineering . Relevant certifications and training in security system installation and maintenance will be an added advantage. Required Skills Strong knowledge of CCTV, access control, PA, and fire alarm systems Proficiency in troubleshooting security system issues Excellent communication and customer service skills Ability to work effectively in a team Attention to detail and strong record-keeping abilities Interested candidates can share their CV on 6354667046 Job Types: Full-time, Fresher Pay: ₹14,000.00 - ₹17,000.00 per month Benefits: Provident Fund Work Location: In person
Dear Team, Greetings of the day! About Company: Microlink Solutions Pvt. Ltd. was founded in 1996 at the inception of Enterprise Networks with a simple vision – to do excellent & innovative things. MICROLINK's business is focused solely on the front end of the Technology: Networking, System Infrastructure, Datacenter and Security solutions. For more details Visit :- www.microlink.co.in Designation : Cabling Technician Job Description of Cabling Technician: • Profile Should be ready to Travel & Work Hard • Extensive Travelling 20 – 25 days a Month within States or outside state (On Case Specific Basis) • IT Network / IT Infra Related Cabling & Devices Installation Work at customer sites • Height work • Inside Building work as well as Outside Work • Have to carry Tool Kit & Some material • Safety Adherence • Daily Reporting to Central team • Should be available on Mobile connect all the time when in coverage • Have to Follow Instructions from Customer & Central Team all the time Interested can share their CV on 6354667046 Job Types: Full-time, Fresher Pay: ₹14,000.00 - ₹17,000.00 per month Benefits: Provident Fund Work Location: In person
Greetings of the day! About Company: Microlink Solutions Pvt. Ltd. was founded in 1996 at the inception of Enterprise Networks with a simple vision – to do excellent & innovative things. MICROLINK's business is focused solely on the front end of the Technology: Networking, System Infrastructure, Datacenter and Security solutions. For more details Visit :- www.microlink.co.in Designation : Cabling Technician Job Description of Cabling Technician: • Profile Should be ready to Travel & Work Hard • Extensive Travelling 20 – 25 days a Month within States or outside state (On Case Specific Basis) IT Network / IT Infra Related Cabling & Devices Installation Work at customer sites Inside Building work as well as Outside Work Have to carry Tool Kit & Some material Safety Adherence Daily Reporting to Central team Should be available on Mobile connect all the time when in coverage Have to Follow Instructions from Customer & Central Team all the time Interested can share their CV on 6354667046 Job Types: Full-time, Fresher Pay: ₹14,000.00 - ₹17,000.00 per month Benefits: Provident Fund Work Location: In person
Greetings of the day! About Company: Microlink Solutions Pvt. Ltd. was founded in 1996 at the inception of Enterprise Networks with a simple vision – to do excellent & innovative things. MICROLINK's business is focused solely on the front end of the Technology: Networking, System Infrastructure, Datacenter and Security solutions. For more details Visit :- www.microlink.co.in Designation : Cabling Technician Job Description of Cabling Technician: • Profile Should be ready to Travel & Work Hard • Extensive Travelling 20 – 25 days a Month within States or outside state (On Case Specific Basis) IT Network / IT Infra Related Cabling & Devices Installation Work at customer sites Inside Building work as well as Outside Work Have to carry Tool Kit & Some material Safety Adherence Daily Reporting to Central team Should be available on Mobile connect all the time when in coverage Have to Follow Instructions from Customer & Central Team all the time Interested can share their CV on 6354667046 Job Types: Full-time, Fresher Pay: ₹14,000.00 - ₹17,000.00 per month Benefits: Provident Fund Work Location: In person
Greetings of the day! About Company: Microlink Solutions Pvt. Ltd. was founded in 1996 at the inception of Enterprise Networks with a simple vision – to do excellent & innovative things. MICROLINK's business is focused solely on the front end of the Technology: Networking, System Infrastructure, Datacenter and Security solutions. For more details Visit :- www.microlink.co.in Designation : Cabling Technician Job Description of Cabling Technician: Profile Should be ready to Travel & Work Hard Extensive Travelling 20 – 25 days a Month within States or outside state (On Case Specific Basis) IT Network / IT Infra Related Cabling & Devices Installation Work at customer sites Inside Building work as well as Outside Work Have to carry Tool Kit & Some material Safety Adherence Daily Reporting to Central team Should be available on Mobile connect all the time when in coverage Have to Follow Instructions from Customer & Central Team all the time Interested can share their CV on 6354667046 Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Provident Fund Work Location: In person
Greetings of the day! About Company: Microlink Solutions Pvt. Ltd. was founded in 1996 at the inception of Enterprise Networks with a simple vision – to do excellent & innovative things. MICROLINK's business is focused solely on the front end of the Technology: Networking, System Infrastructure, Datacenter and Security solutions. For more details Visit :- www.microlink.co.in Designation : Cabling Technician Job Description of Cabling Technician: Profile Should be ready to Travel & Work Hard Extensive Travelling 20 – 25 days a Month within States or outside state (On Case Specific Basis) IT Network / IT Infra Related Cabling & Devices Installation Work at customer sites Inside Building work as well as Outside Work Have to carry Tool Kit & Some material Safety Adherence Daily Reporting to Central team Should be available on Mobile connect all the time when in coverage Have to Follow Instructions from Customer & Central Team all the time Interested can share their CV on 6354667046 Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Provident Fund Work Location: In person
Role And Responsibilities: The ELV Engineer will be responsible for the installation, maintenance, and troubleshooting of a range of security systems, including CCTV, access control, PA, and fire alarm systems. Key responsibilities include: Installing, maintaining, and repairing CCTV, access control, PA, and fire alarm systems Troubleshooting and diagnosing issues with security systems Performing routine maintenance on security systems Working with customers to ensure proper installation and functionality of security systems Installing and configuring related hardware and software Keeping accurate records of all work performed Providing technical support and advice on security system installations Maintaining a high level of customer service and professionalism Candidate Qualifications: The ideal candidate should possess a Bachelor's degree in Electrical or Electronics Engineering . Relevant certifications and training in security system installation and maintenance will be an added advantage. Required Skills Strong knowledge of CCTV, access control, PA, and fire alarm systems Proficiency in troubleshooting security system issues Excellent communication and customer service skills Ability to work effectively in a team Attention to detail and strong record-keeping abilities Interested candidates can share their CV on 6354667046 Job Types: Full-time, Fresher Pay: ₹14,000.00 - ₹30,000.00 per month Benefits: Provident Fund Work Location: In person
Microlink Solutions Pvt Ltd., a leading IT Infrastructure and IT Solutions Provider is a professional organization committed to provide outstanding Value Added Services to its Corporate and Institutional Customers. AV Support Engineer Location : Ahmedabad / Gandhinagar Experience : 1-4 years Salary : up to 35k CTC Job Summary: We are seeking a technically skilled and customer-focused AV Support Engineer to provide support and maintenance for our audio-visual systems. This role will be responsible for the setup, operation, troubleshooting, and maintenance of AV equipment for meetings, events, and day-to day office use. The ideal candidate has a strong background in AV technologies and a proactive approach to problem-solving. Responsibilities : Set up, operate, and maintain AV equipment including projectors, microphones, video conferencing systems, speakers, control systems, and displays. Provide live support for in-person and hybrid meetings, ensuring seamless AV performance. Troubleshoot AV system issues quickly and effectively, escalating when needed. Support the deployment and maintenance of video conferencing platforms (Zoom, Microsoft Teams, Cisco Webex, etc.). Maintain AV inventory and ensure all equipment is functional and up to date. Perform routine maintenance and firmware updates on AV systems. Document procedures, technical notes, and system configurations. Collaborate with IT, Facilities, and external vendors for AV projects and upgrades. Provide user training and support for conference room technology and AV tools. Monitor and ensure compliance with AV security and usage policies.. Job Requirements: Bachelor’s degree in Information Technology, Engineering, Communications, or related field (or equivalent experience). 1+ years of experience in AV support or a related technical role. Strong knowledge of AV hardware (Crestron, Extron, Poly, Logitech, etc.). Experience with video conferencing platforms (Zoom, MS Teams, Google Meet, etc.). Understanding of networking as it relates to AV systems (IP-based control, streaming, etc.). Excellent troubleshooting skills and customer service orientation. Ability to lift and carry AV equipment up to 50 lbs. Strong communication and interpersonal skills. Interested candidates can share their CV on komalv@microlink.co.in or 6354378720 Job Type: Full-time Pay: ₹15,000.00 - ₹35,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Work Location: In person
IT Helpdesk Executive (Non-Technical Role) - Ahmedabad Location Experience: 1 to 3 Years We are seeking a Help Desk Support Executive to provide first-line support and assist in the efficient delivery of IT services to staff and our customers across various location. This individual will be responsible for handling ticketing tools of a wide range of technical issues related to applications, operating systems, networks, and more, ensuring swift resolution and minimal downtime between technical team and customers. The ideal candidate will have excellent communication skills, strong coordination skills, and the ability to collaborate with both end users and internal teams. Knowledge of SLA management and incident/problem prioritization is essential to ensure service levels are met. Job Description: Oversee the end-to-end management of service desk operations, ensuring timely resolution of technical issues for users across multiple departments and our customers while adhering to defined SLAs (Service Level Agreements). • Log, track, and monitor incidents related to applications, operating systems, and other IT infrastructure. Ensure that issues are resolved or escalated as needed and perform follow-ups to ensure timely closures. • Evaluate and prioritize incoming incidents and problems based on severity and impact, ensuring that high-priority issues are addressed first in accordance with established SLAs. • Escalate issues that are beyond the user’s scope, ensuring swift resolutions from the appropriate internal or vendor teams. Prioritize escalations based on the incident’s severity and SLA guidelines. • Timely response to customers on issues related to network, server, CRM, Outlook, and other business-critical applications. • Prepare and submit daily MIS (Management Information Systems) reports, EOD (End of Day) pending ticket reports, and weekly trackers to monitor incident resolution progress. Ensure compliance with SLA targets and escalate any potential breaches. • Manage and respond to service desk emails, ensuring all user requests and incidents are logged and addressed promptly. Ensure timely communication of ticket status and resolution updates to end users. • Liaise with third-party vendors and service providers to resolve technical issues that require external intervention, ensuring vendor SLAs are also adhered to. • Act as a liaison between Customer and Technical team, ensuring smooth communication and effective resolution of issues. • Regularly monitor SLA performance, ensuring that all incidents are resolved within the agreed-upon timeframes. Generate and review SLA compliance reports to identify areas for improvement. Key Skills and Experience: • Basic Computer Knowledge • Good Communication in English/Hindi • working skills on word, excel and PowerPoint Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹30,000.00 per month Benefits: Provident Fund Work Location: In person
Greetings of the day! About Company: Microlink Solutions Pvt. Ltd. was founded in 1996 at the inception of Enterprise Networks with a simple vision – to do excellent & innovative things. MICROLINK's business is focused solely on the front end of the Technology: Networking, System Infrastructure, Datacenter and Security solutions. For more details Visit :- www.microlink.co.in Designation : Cabling Technician Job Description of Cabling Technician: We are looking for a dedicated Field Cabling Technician , ready to travel across region and perform hands on work related to IT infrastructure, including cabling and device installation at customer sites. The role involves working at heights, both indoors and outdoors, while strictly adhering to safety protocols. Candidates must carry necessary tool kit & some materials, stay available via mobile during work hours, and follow instructions from both the customer and central team. Timely daily reporting and accurate expense submission with valid proofs are essential. Key Skills and Experience: Extensively Traveling Job (TA+DA will be provided) 1-2 years experience in Hardware & Networking Skills : Cabling, Cable lay, Cable pull, Wiring, IO Punching, IO Termination, Drilling Interested can share their CV on [email protected] or 6354667046 Job Types: Full-time, Fresher Pay: ₹14,000.00 - ₹24,000.00 per month Benefits: Provident Fund Work Location: In person
Greetings of the day! About Company: Microlink Solutions Pvt. Ltd. was founded in 1996 at the inception of Enterprise Networks with a simple vision – to do excellent & innovative things. MICROLINK's business is focused solely on the front end of the Technology: Networking, System Infrastructure, Datacenter and Security solutions. For more details Visit :- www.microlink.co.in Designation : Cabling Technician Job Description of Cabling Technician: We are looking for a dedicated Field Cabling Technician , ready to travel across region and perform hands on work related to IT infrastructure, including cabling and device installation at customer sites. The role involves working at heights, both indoors and outdoors, while strictly adhering to safety protocols. Candidates must carry necessary tool kit & some materials, stay available via mobile during work hours, and follow instructions from both the customer and central team. Timely daily reporting and accurate expense submission with valid proofs are essential. Key Skills and Experience: Extensively Traveling Job (TA+DA will be provided) 1-2 years experience in Hardware & Networking Skills : Cabling, Cable lay, Cable pull, Wiring, IO Punching, IO Termination, Drilling Interested can share their CV on udits@microlink.co.in or 6354667046 Job Types: Full-time, Fresher Pay: ₹14,000.00 - ₹24,000.00 per month Benefits: Provident Fund Work Location: In person
IT Helpdesk Executive (Non-Technical Role) - Ahmedabad Location Experience: 1 to 3 Years We are seeking a Help Desk Support Executive to provide first-line support and assist in the efficient delivery of IT services to staff and our customers across various location. This individual will be responsible for handling ticketing tools of a wide range of technical issues related to applications, operating systems, networks, and more, ensuring swift resolution and minimal downtime between technical team and customers. The ideal candidate will have excellent communication skills, strong coordination skills, and the ability to collaborate with both end users and internal teams. Knowledge of SLA management and incident/problem prioritization is essential to ensure service levels are met. Job Description: Oversee the end-to-end management of service desk operations, ensuring timely resolution of technical issues for users across multiple departments and our customers while adhering to defined SLAs (Service Level Agreements). Log, track, and monitor incidents related to applications, operating systems, and other IT infrastructure. Ensure that issues are resolved or escalated as needed and perform follow-ups to ensure timely closures. Evaluate and prioritize incoming incidents and problems based on severity and impact, ensuring that high-priority issues are addressed first in accordance with established SLAs. Escalate issues that are beyond the user’s scope, ensuring swift resolutions from the appropriate internal or vendor teams. Prioritize escalations based on the incident’s severity and SLA guidelines. Timely response to customers on issues related to network, server, CRM, Outlook, and other business-critical applications. Prepare and submit daily MIS (Management Information Systems) reports, EOD (End of Day) pending ticket reports, and weekly trackers to monitor incident resolution progress. Ensure compliance with SLA targets and escalate any potential breaches. Manage and respond to service desk emails, ensuring all user requests and incidents are logged and addressed promptly. Ensure timely communication of ticket status and resolution updates to end users. Liaise with third-party vendors and service providers to resolve technical issues that require external intervention, ensuring vendor SLAs are also adhered to. Act as a liaison between Customer and Technical team, ensuring smooth communication and effective resolution of issues. Regularly monitor SLA performance, ensuring that all incidents are resolved within the agreed-upon timeframes. Generate and review SLA compliance reports to identify areas for improvement. Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹30,000.00 per month Benefits: Provident Fund Work Location: In person
Greetings of the day! About Company: Microlink Solutions Pvt. Ltd. was founded in 1996 at the inception of Enterprise Networks with a simple vision – to do excellent & innovative things. MICROLINK's business is focused solely on the front end of the Technology: Networking, System Infrastructure, Datacenter and Security solutions. For more details Visit :- www.microlink.co.in Designation : Cabling Technician Job Description of Cabling Technician: We are looking for a dedicated Field Cabling Technician , ready to travel across region and perform hands on work related to IT infrastructure, including cabling and device installation at customer sites. The role involves working at heights, both indoors and outdoors, while strictly adhering to safety protocols. Candidates must carry necessary tool kit & some materials, stay available via mobile during work hours, and follow instructions from both the customer and central team. Timely daily reporting and accurate expense submission with valid proofs are essential. Key Skills and Experience: Extensively Traveling Job (TA+DA will be provided) 1-2 years experience in Hardware & Networking Skills : Cabling, Cable lay, Cable pull, Wiring, IO Punching, IO Termination, Drilling Interested can share their CV on [email protected] or 6354667046 Job Types: Full-time, Fresher Pay: ₹14,000.00 - ₹24,000.00 per month Benefits: Provident Fund Work Location: In person
IT Helpdesk Executive (Non-Technical Role) - Ahmedabad Location Experience: 1 to 3 Years We are seeking a Help Desk Support Executive to provide first-line support and assist in the efficient delivery of IT services to staff and our customers across various location. This individual will be responsible for handling ticketing tools of a wide range of technical issues related to applications, operating systems, networks, and more, ensuring swift resolution and minimal downtime between technical team and customers. The ideal candidate will have excellent communication skills, strong coordination skills, and the ability to collaborate with both end users and internal teams. Knowledge of SLA management and incident/problem prioritization is essential to ensure service levels are met. Job Description: Oversee the end-to-end management of service desk operations, ensuring timely resolution of technical issues for users across multiple departments and our customers while adhering to defined SLAs (Service Level Agreements). Log, track, and monitor incidents related to applications, operating systems, and other IT infrastructure. Ensure that issues are resolved or escalated as needed and perform follow-ups to ensure timely closures. Evaluate and prioritize incoming incidents and problems based on severity and impact, ensuring that high-priority issues are addressed first in accordance with established SLAs. Escalate issues that are beyond the user’s scope, ensuring swift resolutions from the appropriate internal or vendor teams. Prioritize escalations based on the incident’s severity and SLA guidelines. Timely response to customers on issues related to network, server, CRM, Outlook, and other business-critical applications. Prepare and submit daily MIS (Management Information Systems) reports, EOD (End of Day) pending ticket reports, and weekly trackers to monitor incident resolution progress. Ensure compliance with SLA targets and escalate any potential breaches. Manage and respond to service desk emails, ensuring all user requests and incidents are logged and addressed promptly. Ensure timely communication of ticket status and resolution updates to end users. Liaise with third-party vendors and service providers to resolve technical issues that require external intervention, ensuring vendor SLAs are also adhered to. Act as a liaison between Customer and Technical team, ensuring smooth communication and effective resolution of issues. Regularly monitor SLA performance, ensuring that all incidents are resolved within the agreed-upon timeframes. Generate and review SLA compliance reports to identify areas for improvement. Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹30,000.00 per month Benefits: Provident Fund Work Location: In person
Greetings of the day! About Company: Microlink Solutions Pvt. Ltd. was founded in 1996 at the inception of Enterprise Networks with a simple vision – to do excellent & innovative things. MICROLINK's business is focused solely on the front end of the Technology: Networking, System Infrastructure, Datacenter and Security solutions. For more details Visit :- www.microlink.co.in Designation : Cabling Technician Job Description of Cabling Technician: We are looking for a dedicated Field Cabling Technician , ready to travel across region and perform hands on work related to IT infrastructure, including cabling and device installation at customer sites. The role involves working at heights, both indoors and outdoors, while strictly adhering to safety protocols. Candidates must carry necessary tool kit & some materials, stay available via mobile during work hours, and follow instructions from both the customer and central team. Timely daily reporting and accurate expense submission with valid proofs are essential. Key Skills and Experience: Extensively Traveling Job (TA+DA will be provided) 1-2 years experience in Hardware & Networking Skills : Cabling, Cable lay, Cable pull, Wiring, IO Punching, IO Termination, Drilling Interested can share their CV on udits@microlink.co.in or 6354667046 Job Types: Full-time, Fresher Pay: ₹14,000.00 - ₹24,000.00 per month Benefits: Provident Fund Work Location: In person
We have an immediate opening for the Project Engineer at Ahmedabad location. Work Description/ Responsibilities: Work To Be Done In Jio BP Outlets Re-commissioning Site We have to Check the all Instrumentation Devices and I/O Ports Status and Cabling Connectivity of the ATG, EPS, KMS,and DUs. Connectivity from the Dispensers to SSC Configuration of SSC and COPT and ATG and EPS System Configuration of Instrumentation & Automation devices Re-visiting Site we have to check Proper Working in Good condition or not all Instrumentation and Automation Devices Status and Cabling in the RO. If we Found any Hardware and Devices Problems Informed Team Leader then as per his Guideline we need to Replace or Repaired it. All the cables are must Connect Properly with Lugs and it should be fixed in good manner by using cable ties with Proper Cable Dressing. Installation CCTV with Cable laying and DVR Configuration AFS Activities for Instrumentation , Automation , Scada & PLC MCT Terminal for CCTV, Access Control, Maintainance. Key Skills and Experience: Diploma or Degree in (EC/Electronic/Instrumentation) Extensively Traveling Job (TA+DA will be provided) 0 to 6 months experience in Hardware & Networking we will provide 15-to-20-day training at our Head office Ahmedabad (Gujarat) Should be Hardware & Networking certificated Local candidate would be preferable Interested candidates can share their CV on udits@microlink.co.in Job Types: Full-time, Fresher Pay: ₹14,000.00 - ₹18,000.00 per month Benefits: Provident Fund Work Location: In person
Greetings of the day! About Company: Microlink Solutions Pvt. Ltd. was founded in 1996 at the inception of Enterprise Networks with a simple vision – to do excellent & innovative things. MICROLINK's business is focused solely on the front end of the Technology: Networking, System Infrastructure, Datacenter and Security solutions. For more details Visit :- www.microlink.co.in Designation : Cabling Technician Job Description of Cabling Technician: We are looking for a dedicated Field Cabling Technician , ready to travel across region and perform hands on work related to IT infrastructure, including cabling and device installation at customer sites. The role involves working at heights, both indoors and outdoors, while strictly adhering to safety protocols. Candidates must carry necessary tool kit & some materials, stay available via mobile during work hours, and follow instructions from both the customer and central team. Timely daily reporting and accurate expense submission with valid proofs are essential. Key Skills and Experience: Extensively Traveling Job (TA+DA will be provided) 1-2 years experience in Hardware & Networking Skills : Cabling, Cable lay, Cable pull, Wiring, IO Punching, IO Termination, Drilling Interested can share their CV on [email protected] Job Types: Full-time, Fresher Pay: ₹14,000.00 - ₹25,000.00 per month Benefits: Provident Fund Work Location: In person