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New Era Informatique
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IT Support Engineer

IT Support Engineer

New Era Informatique

2 - 4 years

3 - 5 Lacs

Kochi Mumbai Bengaluru

Posted:1 month ago| Platform:

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Skills Required

IT support Desktop Support IT Support engineer End User Deskside Support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Troubleshooting Software, Operating systems, Installation & troubleshooting of Network Printers. Installation & troubleshooting of Antivirus packages. Troubleshooting MS Outlook & M365. Experience in handling NSF File & PST File. Data Backup. Desktop/ Laptops/Printers Administration/Outlook Antivirus management M365 office suite support Coordination with third party vendors for IT assets under warranty/proprietary support Switch, Firewall, Operations (Basics) Experience in managing VC & Meeting Room devices Network Support (basic) Vendor Management End user data backup English (Speaking & Writing) is must, Worked in ITIL based environment, Adhere SLAs, process runbook documents. Support to Windows, Desktops, Laptops, MAC laptop and workstations, Troubleshooting problems and quikc support to Printer, Outlook, Laptop, Desktop, OS, ticketing tool

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IT Support Engineer