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IT Support Engineer

0 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a motivated and tech-savvy Support/Network Engineer Intern to join our team.

Key Responsibilities

  • Assist in network troubleshooting and diagnosing technical issues.
  • Monitor network performance and report any issues to the IT team.
  • Provide technical support to internal users via phone, email, or in-person.
  • Assist in setting up and configuring network devices such as routers, switches, and firewalls.
  • Support hardware and software installations, upgrades, and configurations.
  • Maintain documentation related to network configurations and troubleshooting procedures.
  • Collaborate with senior engineers on projects related to network security and optimization.
  • Learn and apply best practices in IT support and network management.

Requirements

  • Currently pursuing or recently completed a degree/diploma in Computer Science, IT, Networking, or a related field.
  • Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN, etc.).
  • Familiarity with operating systems such as Windows and Linux.
  • Strong problem-solving skills and attention to detail.
  • Good communication skills and ability to work in a team environment.
  • Ability to learn quickly and adapt to new technologies.

Preferred Qualifications

  • Knowledge of network troubleshooting tools (Wireshark, Ping, Traceroute, etc.).
  • Certifications like CCNA, CompTIA Network+ (preferred but not required).

Benefits

  • Hands-on experience with real-world networking issues.
  • Opportunity to work with experienced IT professionals.
  • Exposure to various networking technologies and tools.

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