IT Support Engineer

Roles & Responsibility:

• This position will be responsible for configuring, implementing, and maintaining various technologies managed by the IT department. You will mainly administer Windows/Linux servers, web applications (IIS, Apache, WordPress, etc.), server applications, and MSSQL/MariaDB (MySQL) databases. Experience with server high availability is preferred.
• Install, configure, and manage desktop applications (OpenOffice, Thunderbird, etc.).
• Administer network devices (Firewall/VPN, switches, AP, etc.).
• Handle system vulnerabilities and maintain compliance with security policies.
• Create support documentation and document IT procedures.
• Work closely with employees to resolve network, software, or hardware issues and provide training.
• Perform and ensure backups for desktops, servers, and file shares.
• Respond to requests for information from other departments.
• Write batch files and VBS files for operational purposes.
• Maintain a positive attitude and be willing to suggest new ways to improve IT operations.
• Demonstrate determination to complete tasks, projects, and responsibilities successfully.
• Perform additional duties as required.

QUALIFICATIONS:

• 2+ years of work experience in an IT environment.
• MS Windows Server management, including AD (having MCSA or MCSE is preferred).
• MS SQL Server management, preferably with HA experience.
• IIS management.
• MS Desktop OS management.
• Strong skills in desktop applications and troubleshooting (OpenOffice, Thunderbird, etc.).
• Ability to troubleshoot server and client issues.
• Linux server and Apache administration.
• WordPress administration.
• Ability to troubleshoot web application issues (ASP errors, HTML errors, JavaScript, etc.).
• Ability to write or troubleshoot BAT and VBS files.

Job Type: Full-time

Pay: ₹700,000.00 - ₹900,000.00 per year

Benefits:

• Health insurance
• Provident Fund
• Work from home