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IT Support Engineer

Iskraemeco (by Kaynes)

3 years

|

0 Lacs

greater delhi area

Posted:8 hours ago| Platform:

Apply

Skills Required

support networking monitoring troubleshooting service mobile storage security network migration linux virtualization wan

Work Mode

On-site

Job Type

Full Time

Job Description

The IT Support Engineer provides comprehensive support across IT infrastructure, covering end-user support, networking, servers, and IT systems. This role is broader than desktop support, ensuring business continuity through proactive monitoring, troubleshooting, and IT service management.

Primary Responsibilities

Provide technical support for desktops, laptops, mobile devices, and enterprise applications.
Monitor and maintain IT infrastructure (servers, storage, networks).
Handle user requests and incidents via IT helpdesk/ticketing system.
Administer user accounts, email systems, and security groups in Active Directory/Office 365.
Troubleshoot network connectivity and system access issues.
Assist in IT projects (cloud migration, system upgrades, security enhancements).
Collaborate with vendors and external providers for IT services and escalations.

Mandatory Skills Required

1–3 years of IT support/infrastructure experience.
Knowledge of Windows/Linux servers, virtualization, and cloud platforms.
Strong understanding of networking (LAN/WAN, DNS, DHCP).
Good analytical, troubleshooting, and customer service skills.

Personal Attributes

Smart Work, Customer Focus, Time management

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Iskraemeco (by Kaynes)

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