IT Support Engineer

Job Requirement – IT Support Executive

About Us:
Mastek Systems is a 25-year-old IT Infrastructure Solutions Company, specializing in providing cutting-edge IT infrastructure solutions for businesses. Partnered with Dell, Lenovo, Cisco, Sophos, AWS and more, we are an ISO 9001:2015 and ISO 27001:2013 certified company. Our team of experts collaborates closely with clients to deliver custom-tailored solutions that align with their unique needs and objectives. We offer comprehensive services from IT hardware sales and maintenance to optimizing and sustaining infrastructure. Our commitment is to deliver reliable, efficient, and cost-effective IT hardware solutions that drive business growth.

Position: IT Support Executive
Location: Gnome Valley, Shamirpet, Hyderabad – 500101

Job Description:
We are looking for an energetic and skilled IT Support Executive to handle our customers’ IT infrastructure at their facilities. The candidate will be responsible for the maintenance and support of desktops, laptops, networking equipment, Wi-Fi, CCTV systems, and Windows servers on a day-to-day basis.

Eligibility Criteria:

• Male Graduate, preferably in Electronics or Computer Science.
• Age: Below 35 years.
• Minimum 3 years of relevant experience in IT hardware and networking support.
• Certifications in Microsoft / Cisco / Security domains will be an added advantage.
• Should have good communication skills in English and maintain a professional appearance.
• Preference will be given to candidates residing near Gnome Valley, Shamirpet, Hyderabad.

Key Responsibilities:

• Provide on-site technical support and troubleshooting.
• Maintain and monitor IT infrastructure including network and endpoint systems.
• Handle preventive maintenance, hardware servicing, and basic configuration.
• Coordinate with OEMs or vendors for escalation support when required.
• Maintain daily logs and service reports.

How to Apply:
Interested candidates may visit our website www.masteksystems.com for more information about our company.

Job Type: Full-time

Pay: ₹400,000.00 - ₹500,000.00 per year

Benefits:

• Health insurance
• Life insurance

Application Question(s):

• Are you living Close to Kompally, Medchel, Shamirpet, Tumkunta, Turkapalli areas ? If so , Please specify the area.
• Are you willing to work for a minimum period of two years?
• How quickly can you join?
• Marital Status?
• Expected pay per annum?
• Are you fluent in business English?
• Are you stationed in Hyderabad? If not, please don't apply here.

Education:

• Bachelor's (Required)

Experience:

• IT support: 3 years (Required)

License/Certification:

• CCNA / MCSE Certification? (Preferred)

Work Location: In person