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Pamp Technologies
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IT Solution Analyst

IT Solution Analyst

Pamp Technologies

3 - 7 years

4 - 8 Lacs

kochi bengaluru

Posted:1 day ago| Platform:

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Skills Required

career development operational support analytical issue resolution troubleshooting solution analyst technical support analytics financial services murex

Work Mode

Work from Office

Job Type

Full Time

Job Description

Experience supporting enterprise systems, preferably in financial services.

Good to have familiarity with Murex and/or Findur platforms is an added advantage.

Working knowledge of Microsoft Azure services (Functions, Service Bus) is desirable.

Strong troubleshooting and analytical skill

Prior experience in supporting
Murex Application will be an added advantage
.

Basic Understanding of DevOps, CI/CD pipelines, and cloud integration.

Excellent communication and documentation abilities.

RESPONSIBILITIES:

System Monitoring Issue Resolution

Monitor data flows and system health across Murex and Findur integrations.

Identify and troubleshoot issues related to data transformation, mapping, and connectivity.

Ensure timely resolution of incidents and support to maintain high system availability.

Infrastructure Support

Provide operational support for cloud-based infrastructure, primarily on Microsoft Azure.

Assist in maintaining Azure services such as Functions, Service Bus, and Data Pipelines.

Coordination Communication

Collaborate with Business Analysts, Testing, and Infrastructure teams to ensure smooth operations.

Support internal testing efforts by validating data and system behaviour.

Document support procedures, known issues, and resolution steps for knowledge sharing.

Monitoring Reporting

Proactive monitoring with dashboards and alerts using Azure-native tools.

Track performance metrics and provide regular reports to stakeholders.

Proactively identify areas for improvement and recommend optimizations.

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Pamp Technologies

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IT Solution Analyst