IT Sales Executive

IT Sales - Job Description

IT sales consultants are sales professionals who specialize in selling computer hardware and software, as well as IT services. Success in this industry requires advanced knowledge of fundamental IT principles. IT sales professionals have to be able to answer highly technical questions in order to close sales. As the job title suggests, IT sales professionals are employed by companies within the IT industry. This includes companies that sell hardware, such as en user computing devices, servers, storage, networking and other products related to IT infra. It also includes selling software, which can be specific to an industry, such as healthcare or finance, ERP or cloud.

As an IT sales professional, you'll usually work with commercial clients, finding the right technological hardware and software products to suit their business needs.

The work of an IT sales professional falls into three main areas:

• pre-sales - giving detailed information about technical specifications and the ways in which they could meet a customer's needs
• sales - negotiating a commercial agreement to the benefit of both the customer and supplier
• post-sales (or after-sales) - generate inquiries for AMCs, support services etc

Responsibilities as an IT sales professional, you'll need to:

• speak to customers, either face to face or over the phone
• gain an understanding of customers' diverse and specific business needs and apply product knowledge to meet them
• ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes, and then documenting them
• carry out cold-calling in order to create interest in products and services, generate new business leads and arrange meetings
• identify and develop new business through networking and follow-up courtesy calls
• prepare and deliver presentations and demonstrations of software to customers
• market and promote a portfolio of products by writing and designing sales literature and attending industry events
• maintain awareness and keep abreast of constantly changing software and hardware systems and peripherals (e.g. keyboard and mouse)
• develop effective sales plans using sales methodology
• provide technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale
• advise on software features and how they can be applied to assist in a variety of contexts such as accounting, manufacturing or other specialist areas
• network with existing customers in order to maintain links and promote additional products and upgrades
• handle hardware or software problems and faults, referring on to specialist technical colleagues where appropriate
• respond to tender documents, proposals, reports and supporting literature
• manage workload in order to organise and prioritise daily and weekly goals
• contribute to team or progress meetings to update and inform colleagues.

Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹35,000.00 per month

Benefits:

• Commuter assistance

Experience:

• B2B sales: 2 years (Preferred)
• IT Sales: 1 year (Preferred)