Micropoint Computers

Job Summary: We are seeking a highly skilled Full Stack Developer with expertise in .NET technologies to join our growing team. The ideal candidate should have strong experience in developing web applications using ASP.NET (MVC/Core), C#, and frontend frameworks like Angular or React. You will be responsible for developing, testing, and deploying high-quality software solutions across both frontend and backend. Key Responsibilities: Design, develop, and maintain scalable and robust web applications using .NET (Core or MVC). Develop and consume RESTful APIs and integrate with third-party services. Work on the frontend using Angular, React, or similar modern frameworks. Collaborate with product managers, designers, and other developers to define and deliver features. Write clean, maintainable, and efficient code following best practices. Ensure performance, security, and responsiveness of applications. Conduct code reviews and mentor junior developers when needed. Participate in agile ceremonies such as sprint planning, stand-ups, and retrospectives.

Role & responsibilities ServiceDesk Engineer Your Team L1 ServiceDesk Your day at work will be like (Roles & Responsibilities) Serving as the first point of contact for customers, seeking technical assistance over the phone or email on shift basis (24/7 Support Operations) Taking ownership of customer issue and performing remote troubleshooting through diagnostic techniques and pertinent questions Determining the best solution based on the issue and details provided by customers. Incident Management through IT Service desk (ServiceNow) Incident Assigning & Categorization, Direct unresolved issues to the next level of support personnel Provide accurate information on services to customers. Follow-up and update customer status and information Identify and suggest possible improvements on procedures. Proficiency in English Excellent communication skills This job might be for you if you have the following skills (Skills, Experience) Bachelors Degree in Computer Science or a related field, or relevant work experience 6 months - 1 year Experience as ServiceDesk engineer. Incident management and ServiceDesk process understanding. Application Support- Providing solutions for Applications and software troubleshooting. Active Directory Management - User ID Unlock, OU Movement, ID Creation Software Installation/Uninstallation You will stand out if you have the following (Good to have) Good to have basic understanding on ServiceNow and Incident management Your Place of work Mumbai & Bangalore - India Preferred candidate profile

Role & responsibilities Remote and smart hands services in the data center. Document and monitor service tickets for resolutions and customer interactions. Install and configure IT hardware (servers, storage, network equipment). Execute passive cabling and patching per the Statement of Work (SOW). Organize, label, and manage cables for a clean environment. Handle rack power cabling, including power cycling and testing. Replace defective components (memory cards, fans, NIC cards). Diagnose LAN cables, set up IPs, and prepare devices for network configuration. Perform functional, connectivity, and system performance tests. Provide remote and onsite troubleshooting support. Transfer equipment and documentation to relevant teams post-installation. Prepare detailed reports on activities and issues resolved. Manage material movements (inward/outward). Reorganize and verify cabling connections. Coordinate with local couriers for RMA processes. Assist customer representatives with escort services as needed. Configure hardware, network, and software settings (IP assignment, installations). Diagnose and resolve hardware/software issues, updating configurations. Maintain accurate records of installations and configurations. Ensure a clean and hazard-free work area. Document all activities and test results. Preferred candidate profile

Role & responsibilities Documentation Managing Data entry ,record keeping, filling and administrative support, maintain office supplies and handle basic communication tasks. Accuracy and attention to details are crucial in their work. Daily Meeting/Team Collaboration Conducting daily stand-up meeting to discuss the critical calls and SLA Breached IT Requests and monitor the engineer issue and them to find out easy solution with help pf team. Also Maintaining the discussion report and circulating the daily MOM with the Whole IT team.Process Review the timesheet and share the respective intermediated Supervisor of each Engineer and also review the attendance of all engineers and monitor individual performance and guide and help them to improve the quality of work as per Organization standard policy Invoices. Maintaining All invoices and making entries on GRN data and mailing to stake holders to stake holders and taking follow up from them. Global report:- Sending Global report every 15 days and scheduling shift of 24/7 on weekends.Other Activities As per client recquirements participates in Activities. Preferred candidate profile

Power BI Developer Location: Vadodara Experience Required: 2-3 Years Job Summary We are looking for an enthusiastic Power BI Developer with 23 years of experience in designing impactful dashboards, reports, and data models. The ideal candidate has strong foundational skills in Power BI and a keen interest in leveraging data to support business decisions. Key Responsibilities Develop and publish Power BI reports and dashboards tailored to stakeholder requirements. Connect to various data sources including Excel, SQL databases, and SharePoint. Build efficient and clean data models, applying transformations via Power Query. Implement DAX measures and calculated columns to create interactive visuals. Participate in requirements gathering, testing, and documentation of BI deliverables. Collaborate with business teams to interpret data insights and improve reporting quality. Required Skills Working proficiency in Power BI, DAX, and Power Query. Good understanding of data modelling concepts and report optimization. Basic to intermediate SQL skills. Familiarity with Power BI Service: workspace management and report sharing. Ability to interpret business requirements and translate into technical BI outputs. Success Traits Analytical mindset with strong attention to detail. Effective communicator and team player. Eager to learn and grow in the BI and analytics space.

Job Title: Business Analyst Digital Transformation Location: Vadodara, Gujarat Employment Type: Full-Time Role Overview: We are seeking a detail-driven and digitally savvy Business Analyst to join our Vadodara-based team. This full-time position is ideal for professionals with at least 3 years of industry experience , including 2 years in business analysis or related roles, and a strong alignment with Digital Transformation initiatives in sectors like oil & gas or energy . Key Responsibilities: Partner with business stakeholders to gather, analyze, and document functional and technical requirements. Translate business goals into Power Platform–based digital solutions (Power BI, PowerApps, Power Automate). Develop process automation workflows and interactive dashboards to drive insights and efficiency. Support strategic digital initiatives, including change management and tech adoption. Use SQL to validate data integrity and assist in building analytical logic. Facilitate testing, user training, and adoption of new systems and tools. Required Skills: 5+ years of total professional experience , with at least 2 years in a business analyst–focused role. Familiarity with oil & gas, energy, or heavy industry domains preferred. Proficient in Power BI , PowerApps , Power Automate ; basic knowledge of SQL is a plus. Experience documenting business processes, creating BRDs/FSDs, and working in cross-functional teams. Strong communication and interpersonal skills for effective stakeholder engagement.

Role & responsibilities: End User Computing Services L 2 Engineer Requirements Bachelors degree or equivalent experience relevant certification information systems required1 to 3 years of professional IT Infrastructure experience with End User Computing Services Comprehensive understanding of PC hardware software operating systems directory services printing and applications required Experience in Laptop Handheld devices management Extensive knowledge of PC operating systems Windows 10 Windows 11 Knowledge in Mac Operating Systems Experience in Microsoft Intune SCCM WDS technologies Experience with wireless device management required Experience with software distribution systems required Experience in hardware installation configuration maintenance and troubleshooting required Experience with Antivirus management consoles and troubleshooting required24 x 7 x 365 support requirements Available to work after hours and weekends as required Preferred MCSE certification by accredited facility preferred ITIL or formal Service management training preferred Language Bilingual English Technical Skill Set End User Computing Technologies Service Desk Desktop Engineering SCCM Intune M365 Workstation Patch management tools Vulnerability Management tools Incident Service Request Change management ITSM Asset Management and tools

Role & responsibilities: End User Computing Services L 2 Engineer Requirements Bachelors degree or equivalent experience relevant certification information systems required1 to 3 years of professional IT Infrastructure experience with End User Computing Services Comprehensive understanding of PC hardware software operating systems directory services printing and applications required Experience in Laptop Handheld devices management Extensive knowledge of PC operating systems Windows 10 Windows 11 Knowledge in Mac Operating Systems Experience in Microsoft Intune SCCM WDS technologies Experience with wireless device management required Experience with software distribution systems required Experience in hardware installation configuration maintenance and troubleshooting required Experience with Antivirus management consoles and troubleshooting required24 x 7 x 365 support requirements Available to work after hours and weekends as required Preferred MCSE certification by accredited facility preferred ITIL or formal Service management training preferred Language Bilingual English Technical Skill Set End User Computing Technologies Service Desk Desktop Engineering SCCM Intune M365 Workstation Patch management tools Vulnerability Management tools Incident Service Request Change management ITSM Asset Management and tools Preferred candidate profile

Role & responsibilities: Developing sales strategies and setting up goals. Generating leads and reaching out to prospects. Contacting customers and potential customers over calls, emails, and even in person. Handling and resolving client queries and complaints. Outline the day-to-day responsibilities for this role. MPCL offers solutions for customers across many verticals. We combine state of the art IT products, project roll-out skills and our infrastructure management services and thereby cover the entire lifecycle of your IT setup. MPCL is nVIDIA Elite partner. For our news Growth business initiatives in AI & Data Security Solutions And nVIDIA products, We require young, Dynamic Sales professionals with great communication skills. We prefer Sales professionals who would be excited to grow while learning & earning to be part of the Gen AI world. A solution mindset to offer Cyber Security and Data Security solutions to customers to comply with India's new Data Security DPDP Act. Persons with a good tech mindset & ability to grasp new tech solutions will be preferred. Experience- 1- 5 years IT sales experience. Job requires interacting with top Enterprise customers, Presenting nVIDIA products, AI and Data Security Solutions. Proposal preparations & managing complete sales cycles.

Description: Installation and configuration of windows Troubleshooting of all types of Hardware, Network and software applications Configuring & troubleshooting of desktop/ laptop for managing backup and recovery Installation of printer and configuration Location: Mumbai / Pune / Bangalore / Chennai

Managing Enterprise/ SMB/ Mid-size ACCOUNTS for Server / Storage Security/ Software. Handling End-to-End IT sales for Server, Storage, Software and Networking Solutions by joining hands with all the major OEMs. Assessing clients pain areas and requirements, followed by technical discussion with clients/ consultant & preparation of techno-commercial proposal in accordance with the specifications. Ensuring recurring business to flow from existing accounts and performing key account management through rigorous commercial negotiation. Considering sales and technical aspects Product feedback, Pre-sale inspections, Product demo, Competitor products comparison & technical discussions. Development of new accounts, Relationship building and nourishment of the account in all domains by optimizing clients budget to its zenith. Coordinating with OEMs for strategically targeting new accounts and ensuring closures before deadlines. Up-selling and maintaining relations for a long lasting business partnership. Generating lead from our existing major and minor account. Department: Sales & Marketing.

Micropoint Computers Pvt Ltd is looking for IT Support Engineer to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and resolving technical issues via phone, email, or chatConducting diagnostic tests to identify the root cause of customer issuesProviding technical guidance to customers and walking them through solutions to resolve their problemsCollaborating with development teams to escalate and resolve complex technical issuesMaintaining accurate records of customer interactions and issue resolutions in a CRM systemParticipating in the development and delivery of customer training and support materialsCommunicating with customers and internal stakeholders to provide status updates on issue resolution Strong technical background and understanding of hardware and software systemsExcellent communication and interpersonal skillsExperience with CRM and ticketing systems

Micropoint Computers Pvt Ltd is looking for Business Development Manager to join our dynamic team and embark on a rewarding career journey Contacting potential clients to establish rapport and arrange meetings. Planning and overseeing new marketing initiatives. Researching organizations and individuals to find new opportunities. Increasing the value of current customers while attracting new ones. Finding and developing new markets and improving sales. Attending conferences, meetings, and industry events. Developing quotes and proposals for clients. Developing goals for the development team and business growth and ensuring they are met. Training personnel and helping team members develop their skills.

Role & responsibilities : Job Title / Designation Windows Systems Engineer Active Directory (Design & Architecture) (Alternative: AD Engineer / Windows Infrastructure Engineer) Job Description We are looking for a Windows Systems Engineer (Active Directory Design & Architecture) with 3–4 years of experience to join our IT Infrastructure team. The role involves designing, implementing, and maintaining Windows Server and Active Directory environments , ensuring high availability, security, and scalability. Key Responsibilities Design, implement, and maintain Active Directory (AD) architecture including domains, forests, OU structure, and GPOs. Configure and manage Windows Server (2016/2019/2022) environments. Perform AD migrations, consolidations, and upgrades . Administer DNS, DHCP, FSMO roles, replication, and trust relationships . Ensure AD security hardening and compliance with organizational policies. Implement and support Azure AD integration, ADFS, and Single Sign-On (SSO) . Develop and maintain PowerShell scripts for automation of AD/Windows tasks. Troubleshoot issues related to authentication, replication, and user access . Manage disaster recovery planning and backup strategies for AD. Collaborate with cross-functional IT teams to support enterprise infrastructure. Key Skills & Keywords Windows Server Administration (2016/2019/2022) Active Directory Design & Architecture Group Policy (GPO) Management AD Security & Compliance FSMO Role Management DNS, DHCP, WINS Administration ADFS, Azure AD Integration, SSO LDAP, Kerberos Authentication PowerShell Scripting & Automation Disaster Recovery (AD) Virtualization (VMware/Hyper-V) Qualifications & Experience Bachelor’s degree in Computer Science / IT / related field (or equivalent experience). 3–4 years of hands-on experience in Windows Server & AD environment . Strong understanding of identity management and AD design principles . Experience with enterprise-scale AD deployments preferred. Microsoft certifications (e.g., MCSA, MCSE, AZ-104 ) are a plus.

Role & responsibilities Possess in-depth knowledge and expertise in Windows operating systems (e.g., Windows Server, Windows 10/11). Experienced in Active Directory (Multiple Forest and Multi-Domain architecture) and its concepts, Group Policies, DNS, DHCP, and other Windows infrastructure services. Familiarity with cloud platforms, particularly Microsoft Azure, for hybrid cloud integration, managing resources, and implementing Azure Active Directory services. Experience with Microsoft Office 365 Platform (various plans, features, and usage), Microsoft Team, Azure (AD-Connect, In-Tune, RMS), or other cloud platforms. In-depth understanding of various networking concepts. Experience in basic networking e.g. IP addressing, subnetting, routing, switching, etc. Understanding of OSI Model, TCP/IP, Protocols, network topology, various types of connectivity ILL, RF, MPLS, etc. Knowledge and understanding of virtualization technologies such as Hyper-V or VMware or Nutanix. Working experience on various OEM hardware e.g. HP, Dell, Lenovo, etc. Sound knowledge of the functionality of various AV & VC (Polycom, Avaya, Etc.) systems. Working knowledge of endpoint protection applications from Cynet, McAfee, TrendMicro, etc. Knowledge of functioning and usage of various storages e.g. NAS, SAN, and DAS. Preferred candidate profile

Role & responsibilities: Cloud Security & GCP Design and implement a robust cloud security architecture across multiple cloud platforms (e.g., AWS, Azure, GCP). Develop and maintain a comprehensive cloud security strategy, roadmap, and policies aligned with business objectives and industry best practices. Provide expert guidance and consultation on all cloud security matters to internal teams and stakeholders. Conduct regular security assessments, penetration testing, and vulnerability scanning to identify and remediate weaknesses in the cloud environment. Deep understanding of cloud security principles, architecture, and services. Hands-on experience with security services within GCP Azure AWS Strong knowledge of networking concepts Experience with Infrastructure as Code (IaC) tools like Terraform or CloudFormation. Deploy and manage core GCP services, including Compute Engine, GKE, Cloud Storage, and Cloud SQL. Design and implement scalable, secure, and reliable cloud solutions on GCP. Provide expert guidance on the selection and use of GCP services to meet business requirements.

Role & responsibilities Respond to and resolve escalated technical issues from L1 support related to desktops, laptops, printers, mobile devices, and software applications. Perform advanced troubleshooting of operating systems (Windows/macOS), hardware components, and network connectivity issues. Manage user accounts, profiles, permissions, and group policies in Active Directory. Install, configure, and maintain system software, drivers, and standard business applications. Provide remote and on-site support as needed for end-users. Collaborate with system and network teams for escalated issues or infrastructure-level concerns. Maintain asset inventory and assist with hardware lifecycle management (deployment, upgrades, replacements). Document support procedures, issue resolutions, and knowledge base articles. Ensure compliance with company IT policies and data protection protocols. Participate in incident management and root cause analysis. Provide support during IT projects, migrations, and system rollouts. Preferred candidate profile