IT Project Manager

We are seeking an IT Project Manager with 1 to 3 years of experience to manage small to mid-sized IT initiatives. The role involves Agile project delivery, stakeholder management, and coordination across technical and business teams. Candidates with exposure to ServiceNow and a basic understanding of ITSM/ITIL processes will be preferred.

Key Responsibilities

Project Planning & Execution

Plan and deliver IT projects following Agile methodologies and SDLC best practices.

Manage Sprint Delivery, ensuring timely completion of tasks and milestones.

Coordinate with cross-functional teams using tools like JIRA/Asana.

Stakeholder Management & Coordination

Engage with stakeholders to gather requirements and align project goals.

Provide regular updates, manage expectations, and ensure smooth communication.

Facilitate sprint reviews, retrospectives, and project status meetings.

Risk & Issue Management

Identify risks early and propose mitigation strategies.

Escalate issues promptly and support resolution efforts.

Documentation & Compliance

Maintain project documentation including charters, sprint reports, and lessons learned.

Ensure compliance with organizational standards and IT governance policies.

Required Skills & Qualifications

Education: Bachelors degree in Computer Science, Information Technology, Engineering, or related field.

Proven experience of 1–3 years in IT project management.

Certifications: Certified Scrum Master (CSM), PMP, PMI or equivalent Agile certification preferred.

Technical Knowledge:

Familiarity with SDLC and Agile frameworks.

Basic understanding of ITSM/ITIL processes.

Exposure to ServiceNow platform preferred.

Tools: Hands-on experience with JIRA/Asana for project tracking and sprint management.

Soft Skills: Strong communication, stakeholder management, organizational skills, and problem-solving abilities.