IT Product Support

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 35 years, Eurofins has grown from one laboratory in Nantes, France to 62,000 staff across a network of over 1,000 independent companies in 61 countries, operating 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.

Eurofins is one of the fastest growing listed European companies with a listing on the French stock exchange since 1997.

Eurofins IT Solutions India Pvt Ltd (EITSI) is a fully owned subsidiary of Eurofins and functions as a Global Software Delivery Center exclusively catering to Eurofins Global IT business needs. The code shipped out of EITSI impacts the global network of Eurofins labs and services.

The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. Young and dynamic, we have a rich culture and we offer fulfilling careers.

Job Title: Tool Administrator / Automation Consultant

Overview:

Tool Administrator / Automation Consultant

Key Responsibilities:

• Administer the

  back-end of Snow License Manager (SLM)

  and provide technical support to local service desks for Snow agent installations.
• Administer the

  back-end of IBM Apptio Cloudability

  , ensuring data accuracy and tool performance.
• Design, develop, and maintain

  custom automation scripts and reports

  using Python and Power BI.
• Collaborate with cross-functional teams to understand reporting needs and deliver actionable insights.
• Troubleshoot issues in tools and automations, proposing solutions and improvements.
• Maintain documentation related to tool configurations, automation workflows, and support procedures.

Required Skills & Experience:

• Strong knowledge of

  Python

  for automation and data processing tasks.
• Proficient in

  Power BI

  for dashboard creation and data visualization.
• Experience working with

  Microsoft SQL Server

  and

  PostgreSQL

  databases.
• Basic experience with

  Windows Server administration

  .
• Ability to work independently, prioritize tasks, and meet deadlines.
• Strong written and spoken communication skills in English.

Nice to Have:

• Prior experience with

  Snow License Manager administration

  .
• Familiarity with

  IBM Apptio Cloudability

  and its reporting features.
• Experience supporting IT service desks or working in enterprise IT environments.
  

Additional Information

Personal Skills:

• Excellent analytical and problem solving skills
• Excellent verbal and written communication skills
• Ability to articulate and present different points-of-views on various topics related to project and otherwise.
• Eager to learn and continuously develop personal and technical capabilities.

Required Qualifications:

• MCA or Bachelors in Engineering, Computer Science or equivalent.

PERFORMANCE APPRAISAL CRITERIA