IT Operations Executive

Role Overview: As an IT Operations Executive, you will be responsible for overseeing the daily operations of the company's IT infrastructure to ensure smooth and efficient functioning. Your role is vital in maintaining the integrity of IT services and systems. You will collaborate with different departments to address their technology requirements. Managing a team of IT professionals, coordinating with vendors, and implementing technology solutions to enhance business operations are also part of your responsibilities. Your expertise in troubleshooting, staying updated with technology trends, and providing strategic insights for IT infrastructure improvements will be crucial for success in this role. Key Responsibilities: - Supervise and manage day-to-day IT operations for effectiveness. - Lead a team of IT professionals, offering guidance and support. - Coordinate with various departments to align IT services with business needs. - Monitor and maintain network security to safeguard against cyber threats. - Implement new technology solutions to optimize business operations and efficiency. - Oversee the maintenance of hardware and software systems to ensure functionality. - Develop and enforce IT policies, procedures, and best practices within the organization. - Manage vendor relationships and negotiate contracts to secure cost-efficient services. - Conduct regular system audits to ensure compliance with IT standards and protocols. - Provide strategic insights for infrastructure upgrades and scalability plans. - Analyze system performance metrics, identifying areas for improvement and growth. - Ensure all IT activities comply with relevant legal and regulatory requirements. Qualification Required: - Bachelor's degree in Information Technology, Computer Science, or a related field. - Minimum of three years" experience in IT operations management or a similar role. - Strong leadership skills with the ability to manage a team effectively. - In-depth understanding of IT infrastructure, networks, and systems administration. - Excellent problem-solving skills and the ability to troubleshoot technical issues. - Strong communication skills to collaborate with technical and non-technical teams. - Experience with IT service management (ITSM) and system performance monitoring tools.,