IT Operations Executive

Job Description

Position: IT Operations Executive
Location: Vastrapur Ahmedabad
Employment Type: Full-time, Work from Office

Role Overview:

We are seeking a motivated and detail-oriented IT Operations Executive to support our daily IT operations and provide technical assistance. This role involves overseeing operational processes, troubleshooting application issues, and coordinating with internal teams. As PKI is a specialized field, internal training will be provided. The candidate must be ready to commit for at least two years.

Key Responsibilities:

• Oversee daily IT operational activities to ensure smooth processes.
• Assist in monitoring and improving operational systems and procedures.
• Provide technical support to internal teams and troubleshoot application issues.
• Communicate effectively with clients and team members to resolve queries.
• Coordinate with departments to understand operational and technical needs.
• Document operational processes and technical solutions for future reference.

Qualifications:

• Minimum Bachelor’s degree (Any discipline with IT exposure preferred).
• Basic understanding of IT operations and support processes.
• Strong problem-solving skills with eagerness to learn new technologies.
• Good communication and interpersonal skills.
• Entry-level / Freshers may apply.
• Knowledge of DSC, SaaS, B2B Operations will be an added advantage.

Job Type: Full-time

Work Location: In person