Posted:5 hours ago|
Platform:
On-site
Full Time
Position Summary The IT Executive supports the hotel’s technology infrastructure, ensuring smooth operation of systems critical to guest services, staff operations, and administrative functions. Key Responsibilities System Support & Maintenance o Monitor and maintain hotel software systems (PMS, POS, CRM, etc.) o Provide first-level support for hardware (PCs, printers, routers, biometric devices) o Ensure uptime of internet, Wi-Fi, and guest-facing tech services User Assistance o Assist hotel staff with IT-related queries and issues o Conduct basic training for staff on system usage and digital hygiene Data & Security o Perform regular data backups and ensure data integrity o Support implementation of cybersecurity protocols and access controls Vendor Coordination o Liaise with external IT vendors for repairs, upgrades, and AMC services o Maintain inventory of IT assets and coordinate procurement needs Compliance & Documentation Maintain logs of IT issues, resolutions, and preventive actions Ensure compliance with hotel IT policies and data protection norms Skills & Qualifications Diploma or Bachelor's in IT, Computer Science, or related field 1–2 years of experience in IT support (hospitality experience preferred) Familiarity with hotel systems like IDS, Opera, or similar PMS Basic networking knowledge (LAN/WAN, IP configuration) Strong troubleshooting and communication skills Willingness to work flexible hours and support 24/7 operation
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹19,000.00 per month
Benefits:
Work Location: In person
Udaan consultant
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