IT Executive

As a Computer Hardware and Software Technician, your role will involve installing and configuring computer hardware, software, systems, networks, printers, and scanners. You will be responsible for planning and undertaking scheduled maintenance upgrades, as well as responding to breakdowns immediately. Your duties will include investigating, diagnosing, and solving computer software and hardware faults, repairing equipment, and replacing parts. Additionally, you will be required to obtain replacement or specialist components, fixtures, or fittings. Key Responsibilities: - Check computer equipment for electrical safety - Maintain records of software licenses - Manage stocks of equipment, consumables, and other supplies - Ensure that day-to-day administrative activities are undertaken to maintain databases in a fully operational and stable state - Undertake system monitoring and tuning to ensure optimum performance - Apply software upgrades and patches to corporate systems, server operating systems, and databases - Review and maintain efficient and effective database backup procedures - Maintain adequate security of data by implementing, monitoring, and auditing appropriate security policies - Undertake upgrade and conversion projects as required - Manage problems escalated to third-party suppliers/providers - Produce reports in line with performance indicators - Prepare and maintain relevant systems documentation including the creation of policies and procedures - Resolve / Escalation of SAP issues within SLA & documentation of issues to be maintained Qualifications Required: - Previous experience in computer hardware and software maintenance - Knowledge of electrical safety standards - Strong problem-solving skills - Ability to work independently and in a team environment - Excellent organizational and time management skills In addition to the above responsibilities, your role may also involve preparing and maintaining relevant systems documentation, including the creation of policies and procedures. Benefits: - Cell phone reimbursement - Health insurance - Leave encashment - Life insurance - Paid sick time - Provident Fund Please note that this is a permanent position and the work location is in person.,