4 Upgrade Projects Jobs

As a Senior Service Assurance Advisor in the Modernization team at Pega, you will play a crucial role in helping our customers succeed by ensuring they have a seamless experience while using Pega Cloud services. Your responsibilities will include working closely with customer teams or Pega partners to facilitate smooth migration and upgrades, and integrating automation tools to streamline the migration process. At Pega, you will engage with clients to plan and execute migration and upgrade projects, providing subject matter expertise on Modernization to address any identified gaps or issues. In addition, you will troubleshoot infrastructure issues across various components such as database, cloud, middleware, and DevOps stack, and develop automation tools to support the modernization journey. Collaboration is key at Pega, and you will contribute innovative ideas for process and product improvements while working with multiple teams to ensure timely customer updates and problem resolution. As a mentor, you will guide and coach team members on technical aspects and processes, fostering skill development and knowledge sharing. To excel in this role, you should be a highly motivated individual with a customer-centric approach, strong communication skills, and the ability to adapt quickly to changes. A Bachelor of Science in Computer Science or a related technical discipline, along with 7-9 years of professional experience, is required. Experience in consulting or technical lead roles, as well as Pega Consulting experience, would be advantageous. Additionally, possessing a CSSA certification, leadership qualities, and problem-solving skills are essential for success in this position. Pega offers a dynamic work environment where you can continuously learn and grow, with opportunities to work on cutting-edge technologies and make a real impact on the way software is developed. Join us to be part of a team that is focused on implementing strategic solutions to real business challenges, and contribute to building innovative infrastructure to analyze and derive insights from data at scale. At Pega, you will find a supportive and inclusive culture that values agility, flexibility, and creativity. Don't miss this opportunity to be part of a team that is at the forefront of technology and innovation.,

As a member of the Support organization at Oracle, your primary focus is to provide post-sales support and solutions to Oracle customers while acting as an advocate for their needs. You will be responsible for addressing post-sales non-technical customer inquiries through phone and electronic communication channels. Additionally, you will handle technical questions related to the use of and troubleshooting for Oracle's Electronic Support Services. Serving as a key point of contact for customers, your role involves fostering customer relationships with Support, offering guidance and support to internal Oracle employees on various customer scenarios and escalated issues. In the position of a Senior Systems Engineer, you will engage regularly with the customer's IT staff, either on-site or remotely. Your responsibilities will include resolving moderately complex technical issues concerning the installation, maintenance, usage, and troubleshooting of Oracle products. The role requires a high level of expertise in specific Oracle products and supported platforms. You are expected to work independently with general guidance from management, providing updates on progress and status. Your job responsibilities will be diverse and challenging, requiring independent judgment and may involve project leadership. Given the significant customer interaction, your ability to work autonomously with exceptional communication skills and consistently deliver high levels of customer satisfaction is crucial. A Bachelor's degree in Computer Science, Engineering, or relevant experience is preferred, along with a minimum of five years of related experience. Proficiency in Oracle's core products, applications, and tools is essential for this role. As an experienced Technical Consultant specializing in PeopleSoft HRMS with 6-10 years of experience in implementation projects, you will be expected to demonstrate proficiency in key areas such as AWE, BI Publisher reports, Component Interface, Application Engine, and Application Designer. Your expertise should extend to writing logic using PeopleCode, crafting complex SQL queries, understanding Roles and Permissions, Business Unit and SET ID concepts, and implementing Row Level Security. You should be adept at developing Design Documents and Technical Design Documents, as well as creating Custom Bolt-On modules within PeopleSoft HRMS. Excellent communication skills are vital for interacting with customers to understand their requirements and provide suitable solutions. You should have hands-on experience with at least two upgrade projects, possess expertise in Retrofitting, and have worked on Fluid development including Tiles and Homepage. Familiarity with the latest release of PeopleSoft tools and application versions is expected in this role. In conclusion, Oracle, a global leader in cloud solutions, is committed to leveraging cutting-edge technology to address current challenges. With a history of over 40 years, we continue to evolve by partnering with industry leaders and operating with integrity. We value diversity and inclusivity, fostering an environment where all individuals are empowered to contribute. Our inclusive workforce encourages work-life balance and offers competitive benefits, including medical, life insurance, and retirement options. We support employee participation in volunteer programs and are dedicated to integrating individuals with disabilities into our workforce. If you require accessibility assistance or accommodation due to a disability, please contact us at accommodation-request_mb@oracle.com or call +1 888 404 2494 in the United States.,

You will be responsible for Oracle SCM functional activities in EBS/R12 environment. With 4 to 9 years of experience, you will be working in locations such as Hyderabad, Pune, Bangalore, Kolkata, Noida, Gurugram, Chennai, or Mumbai. Immediate joiners are preferred for this role. Your key responsibilities will include coordinating with multiple stakeholders for ERP projects, demonstrating a good understanding of Oracle EBS Modules related to SCM, possessing a strong knowledge of Order Management and Procurement, and having a solid grasp of various business processes. In this role, you will be involved in ERP Implementations, Support, Enhancements, and Upgrade projects. You should also have experience across the ERP Implementation lifecycle. If you have the relevant experience and skills in Oracle SCM functional activities, we encourage you to apply for this exciting opportunity.,

Job Summary: You will be responsible for overseeing firewall, endpoint security, implementation, migration, and upgrade projects across single and multi-location environments. Your role will involve coordinating and tracking onsite engineers" client visits to ensure scheduled adherence and performance. Additionally, you will manage ticket workflows to ensure timely responses, escalations, and resolution efficiency. Monitoring customer support metrics such as ticket volume, response times, and issue resolution will be essential to enhance service quality. Shift management, employee skill development, workflow optimization, guiding and mentoring engineers, and implementing a team to track engineer performance are also part of your responsibilities. Requirements: To qualify for this position, you should have a Bachelor's degree in Computer Science, IT, or a related field (a Master's degree would be a plus). You must have a minimum of 5 years of experience in technical operations, including at least 3 years in leadership roles. Possessing certifications such as ITIL, PMP, or Scrum Master is preferred, with at least one being mandatory. Benefits: Working in this role provides various benefits, including a flexible work environment with leave benefits and remote options. You will also receive health and accident insurance coverage, remuneration above industry standards for performers, attractive performance-based incentives, PF/ESI/Gratuity benefits, a company-paid CUG SIM card, skill development opportunities, and growth prospects in a POSH certified organization.,