10 Software Upgrades Jobs

You will play a crucial role as a skilled desktop support engineer, providing assistance to our clients in resolving computer hardware and software issues. Whether on-site or through remote connections, your responsibilities will include handling hardware installations, software upgrades, systems integrations, and addressing basic IT-related concerns. Your success in this role will be dependent on your comprehensive understanding of home and office systems, strong problem-solving abilities, and exceptional interpersonal skills. A top-tier desktop support engineer is characterized by the ability to deliver prompt and efficient support to clients encountering fundamental hardware and software challenges. This is a full-time position with a day shift schedule, operating from Monday to Friday. The ideal candidate should hold a Bachelor's degree, although it is preferred but not mandatory. Additionally, having at least 2 years of experience in IT, as well as a total work experience of 2 years, is preferred for this role. The work location for this position is in person.,

OLPC is seeking a part-time Helpdesk Support Technician to provide assistance with day-to-day IT support maintenance and installations. This role involves working with a variety of equipment such as computers, printers, fax machines, copiers, networking devices, servers, phones, wireless equipment, and other related items. As a Helpdesk Support Technician at OLPC, your major responsibilities will include deploying hardware to new staff members, providing standard software loads as per our ticketing system, performing software upgrades when necessary, conducting disk backup and recovery tasks, assisting in posting items to the website and wiki, maintaining inventory, and handling email and Lotus Notes installation, configuration, and support. The ideal candidate for this role should possess the following skills and experience: - Proficiency in computer hardware maintenance and configuration - Minimum of 1 year of experience in front-line technical support - Minimum of 1 year of experience with UNIX, Linux, and Windows administration If you meet the above requirements and are interested in this position, please send a cover letter and your resume to: jobs-helpdesk-support-technician@olpci.org.,

You will be joining Chemist Box Private Limited as an IT Executive, a well-known multi-outlet retail pharmacy chain in Bihar with 14-15 physical stores. As the IT Executive, your primary objective will be to maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware. You will also be responsible for handling business-critical IT tasks, system improvements, and enabling faster and smarter business processes to enhance employee productivity. Additionally, you will research and evaluate emerging technologies, hardware, and software while serving as the subject-matter expert supporting Mac OS X, Windows, and commonly used software and applications like Microsoft, Adobe, and Google Workspace. Your responsibilities will include installing, configuring, and supporting workstation software, hardware, printers, and phones. You will analyze staff needs, identify vulnerabilities, and enhance efficiency and accuracy. Executing systems and network design, documentation, implementation, testing, and administration to ensure seamless business operations will be crucial. You will implement applications and software upgrades, troubleshoot performance issues, and provide training to employees on software and hardware usage while offering technical support when required. To qualify for this role, you should have a minimum of two years of IT experience and possess deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring tools. Excellent interpersonal skills and the ability to maintain the confidentiality of company information are essential requirements. In return for your skills and expertise, Chemist Box Private Limited offers a competitive salary ranging from 15k to 20k.,

As a Care Technical Customer Advocate, you will play a crucial role as the key technical liaison between customers, service, delivery, and R&D teams. Your primary responsibility will be to ensure seamless communication and efficient issue resolution. You will be tasked with analyzing technical problems, providing clear insights to customers, and escalating unresolved issues. Additionally, you will be driving risk reporting, service assurance, and operational improvements. Your expertise in various areas such as Virtualized Network Functions, Cloud Computing (specifically OpenStack and VMWare), Software Defined Networking (SDAN), Fixed Access Systems (xPON, FTTx, Wifi6, FWA, IP), and automation (preferably Python) will be instrumental in supporting network upgrades, performance monitoring, and compliance initiatives. Your proficiency in customer management, problem-solving, and conflict resolution will contribute towards enhancing service delivery and improving the overall customer experience. Collaboration across global teams will be essential as you identify new opportunities and contribute to best practices and business growth. In this role, you will have the opportunity to deepen your understanding of Virtualized Network Functions (VNFs) and Cloud Computing concepts, with a focus on platforms such as OpenStack, VMware, and various hypervisor technologies. Knowledge of Fixed Access Systems including xPON, FTTx, CPE, Wi-Fi 6, FWA, and IP concepts will be beneficial. Familiarity with Software-Defined Networking (SDN), SDAN, and automation is also desired. Experience in Service Assurance, OAM Testing, Reporting, issue analysis, Root Cause Analysis (RCA), and risk reporting will be valuable. Proficiency in network management, change management, software upgrades, and Python scripting skills are considered advantageous. Experience in performance reporting for SLA/KPI compliance will also be beneficial. Key responsibilities include managing technical relationships with customers and internal teams, acting as a crucial liaison for technical communication and collaboration, analyzing technical issues, escalating problems, and managing conflicts with clear customer communication regarding operational issues. Additionally, providing proactive risk reports, suggesting improvement initiatives, collaborating with global teams, and working closely with Product Line Management (PLM) and Technical Support Operations (TSO) teams to enhance service delivery and customer experience are also important aspects of the role. Nokia, an innovative technology leader committed to mobile, fixed, and cloud networks, offers continuous learning opportunities, well-being programs, and a supportive environment where diverse teams thrive. Join Nokia to be part of a culture of inclusion and innovation that empowers individuals to succeed.,

The IT Application Owner (ITAO) is responsible for the Application Management of a single or a portfolio of applications in Pune, India. The ITAO must ensure that the application(s) are enhanced and maintained in accordance with the Banks IT Security Risk and Compliance requirements of the client and other stakeholders as included in the application strategy and service levels. Additionally, the ITAO identifies and manages the risks and issues associated with the application(s) and escalates them appropriately. As part of the flexible scheme offered, benefits include a best in class leave policy, gender-neutral parental leaves, 100% reimbursement under childcare assistance benefit, sponsorship for industry-relevant certifications and education, Employee Assistance Program, comprehensive hospitalization insurance, accident and term life insurance, and complementary health screening for individuals above 35 years. The primary responsibilities of an IT Application Owner include managing disaster recovery activities, remediation of gaps in application lifecycle management activities, handling application-related risk and compliance evaluation tasks, managing IT security incidents, planning and managing application events and database events monitoring, managing application capacity forecasting and monitoring, planning and managing application user access related tasks, infrastructure activities, planning for application hardware/software/license upgrades or migration activities, coordinating with internal and external stakeholders and vendors, and interfacing with auditors for IT audits and self-identified issues. ITAO should have basic technical capabilities and infrastructure knowledge, onboard applications onto Deutsche Bank's IT risk and control related tools, interface with auditors for audits and risk reduction, identify gaps in IT risk and control based on application knowledge, and remediate IT-related audit findings and issues. Training, development, coaching, and support are provided to help employees excel in their careers within a culture of continuous learning. Deutsche Bank Group promotes a positive, fair, and inclusive work environment and welcomes applications from all individuals. Visit the company website for further information: https://www.db.com/company/company.htm.,

Are you passionate about providing exceptional after-sales support and technically skilled to handle challenges in industrial equipment and machinery Join 4Bell Technology as a Service Engineer in the Customer Success, Service & Operations department. Your role will be crucial in ensuring the smooth functioning of machine services and contributing to our commitment to excellence. Responsibilities: - Provide 24/7 after-sales support for machines to ensure uninterrupted service. - Efficiently install machines for optimal performance. - Respond to breakdown calls promptly, offering resolutions. - Conduct preventive maintenance per SLA agreements to enhance machine longevity. - Submit vouchers on time to streamline administrative processes. - Adhere to SLAs to meet customer expectations and company standards. - Perform software upgrades to keep machines up to date. - Escalate calls according to the Escalation Matrix. Qualifications: - 0-5 years of relevant experience in after-sales support or related field. - Any Graduate (UG) degree. - Any Postgraduate (PG) degree. - Doctorate degree not required but valued. FAQs: Q: What is the primary role of a Service Engineer at 4Bell Technology A: As a Service Engineer, you handle after-sales support for machines, including installation, maintenance, attending breakdown calls, and ensuring timely software upgrades. Q: What qualifications are necessary for this role A: Candidates need 0-5 years of relevant experience and at least a graduate degree. Q: Is this a full-time position A: Yes, it is a full-time, permanent position. Q: How will the salary be structured A: The salary is competitive and will be discussed during the interview process. Q: What industries does 4Bell Technology operate in A: Specializes in the Industrial Equipment / Machinery sector. Q: What department does this role fall under A: Customer Success, Service & Operations department. Q: How can I apply for this position A: Submit your updated CV and details through our application portal for the hiring team's review.,

Role Responsibilities: Install and maintain hardware and computer peripherals, ensuring proper functionality. Install and upgrade operating systems and software applications as needed. Troubleshoot networking issues, ensuring stable connections and minimal downtime. Advise on and implement software or hardware upgrades to improve system efficiency. Provide technical support, addressing issues and offering solutions in a timely manner. Job Requirements: UG/PG degree in a related field (e.g., Computer Science, IT). Knowledge of popular operating systems (Windows, Linux) and networking protocols. Strong interpersonal skills with the ability to explain technical issues clearly to non-technical staff. Good written and verbal communication skills for effective documentation and collaboration.

As a Technical Support Specialist, you will be responsible for providing technical support in the development and implementation of customer applications and company products. Your role will involve conducting on-site enhancements, maintenance, and support for both new and existing systems. Additionally, you will be required to implement new product configurations, software upgrades, install network devices, and hardware components or peripherals. Your expertise in diagnosing, troubleshooting, and repairing technical problems will be crucial in ensuring the smooth functioning of systems. It is essential that you have a good understanding of the company and third-party vendor products utilized in the customer's application/systems. In this role, you will be exposed to some complex tasks within the job function and are expected to have mastered most of the basic job duties. While you may receive occasional direction in certain aspects of your work, you should be able to accomplish more straightforward tasks independently. The ideal candidate for this position should have a general proficiency with tools, systems, and procedures required to fulfill the job responsibilities. You may need to consult with senior or specialist staff members on some technical issues to enhance your skills and experience in the field. Overall, as a Technical Support Specialist, your contribution will be instrumental in ensuring the efficient operation of customer applications and company products. Your technical knowledge and problem-solving skills will play a key role in meeting the technical support needs of the organization.,

You will be responsible for providing technical support in the development and implementation of customer applications and company products. This will involve conducting on-site enhancements, maintenance, and support for both new and existing systems. Additionally, you will be required to implement new product configurations, software upgrades, install network devices, and hardware components or peripherals. Your role will also include diagnosing, troubleshooting, and repairing technical problems that may arise. As part of the job function, you will need to be knowledgeable about the company and third-party vendor products that are utilized in the customer's application and systems. You will be exposed to some complex tasks within the job function and are expected to have mastered most of the basic job duties. While you may still receive occasional direction in certain aspects of your work, you should be able to accomplish more straightforward tasks independently. To excel in this role, you should have a general proficiency with the tools, systems, and procedures required to fulfill the job responsibilities. There may be instances where you need to consult with senior or specialist staff members for advice on technical issues. Your ability to adapt to new technologies and your problem-solving skills will be key to your success in this position.,

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI . Inviting applications for the role of Ass istant Manager - LMS Admin As Learning Management System (LMS) manager , you will be responsible for managing the training catalog, learner data, platform administration, troubleshooting content issues, and act as Point of Contact for the LMS provider. Responsibilities General Regular daily operation and configuration of LMS. K nowledge of current technology as it applies to LMS software and systems. Adhere to policy and procedures to ensure security and integrity of the LMS. Collaborate with the client on training needs and opportunities for the expansion of talent development within the organization. Manage common mailbox and daily queries of stakeholders I dentify and triage cases to relevant cross functional teams. Respond to L0 questions that can be answered with common response User and Course Management Create login credentials and manage permissions. Manages course enrollment including progress tracking. Create and manage Learning Objects Generate assignment , c ompletion , and any other reports Create and manage training audiences Troubleshoot common issues related to the LMS Ensure the LMS is kept updated with courses and materials and archive outdated content. Incident Man a gement A ddress access related issues, completion related issues, content related issues, User Interface related issues, troubleshoot and escalate issues that require helpdesk support of the LMS vendor System Upgrades Conduct regular system audits and perform software upgrades to maintain functionality and performance Support and manage migration of content and data from legacy systems Build, configure, test oracle functionalities and work with HRIS team to move it to production Training and Documentation Develop SOPs, user guides, manuals for LMS roles Testing In case of LMS upgrade , sample t esting the content against pre-defined checklist for functionalities, completion recording, reporting records and scores to user profile. Test case documentation . Qualifications we seek in you! Minimum Q ualifications / Skills Bachelor&rsquos degree H ands-on experience of any major LMS Excellent knowledge of LMS and LMS standards Technical skills including troubleshooting course issues, and acting as POC for LMS vendor through upgrades Ability to troubleshoot and resolve technical issues Ability to work independently Ability to communicate clearly with the client and manage client and stakeholder expectations and requirements Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit . Follow us on , , , and . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training .