Posted:5 hours ago|
Platform:
Work from Office
Full Time
Back office systems L2 team member will ensure infrastructure availability and service by monitoring it, fixing incident, fulfilling requests, maintaining it up to date in a feature or security point of view.
- Infrastructure management
- Manage patching activities to maintain the perimeter up to date (OS, firmware, security)
- Provide reporting and feedback on the activities
- Work within the ITIL framework
- Raise & support changes during CAB
- Automate all recuring tasks in a sustainable way (using corporate tools)
- Communication with requester (incident or request)
Contributing Responsibilities- Check on regular basis for security vulnerabilities and appropriate fix
- Report any blocking or delaying point jeopardizing SLA
- Work directly with other L2 and L3 teams if needed
- Building shared documentation (sharepoint) for all new/undocumented topics
- Participation in incident meeting to ensure regular feedback/follow up
- OnCall activities
- Out of business hours panned operation
Technical & Behavioral Competencies
BNP Paribas
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