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Talf Solar India Pvt. Ltd. logo

IT Customer Support/Consultant

1 - 2 years

0 Lacs

New Delhi Delhi India

Posted:1 week ago| Platform: Linkedin logo

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Skills Required

support drive security onboarding offboarding software cybersecurity zoom training documentation technology engineering macos communication backup data management checks

Work Mode

Remote

Job Type

Part Time

Job Description

Position:

Job location:

Years of Experience:

Employment:

 

Role and Responsibilities:


  • Provide prompt technical support to internal users on Google Workspace (Gmail, Drive, Docs, Calendar, Meet, Admin Console).
  • Manage Google Workspace Admin Console: user setup, access control, security settings, and group configuration.
  • Assist in onboarding/offboarding: configure user devices, emails, G Drive, and access credentials.
  • Support common IT issues including internet, printers, laptops, and software configurations.
  • Maintain and update the IT asset register and ensure basic cybersecurity protocols are followed.
  • Provide remote support using tools like Any Desk, Zoom, or Google Meet.
  • Coordinate with external vendors for any major hardware or software support.
  • Provide basic training or documentation for users where needed.


Qualification and Requirements:


  • Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
  • Experience with Google Workspace administration.
  • Knowledge of Windows/macOS and remote support tools.
  • Strong communication and independent work ethic.
  • The consultant should be available on Any Desk for 3 - 4 hours daily for remote support and troubleshooting.
  • Understanding of backup systems, data recovery, and disaster management planning.
  • In-office presence is required twice a week for support, hardware checks, and team coordination.

 

Application

(Subject line: Job Application for IT Customer Support/Consultant)


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