IT Analyst

Job Description

No of opening: 3 Experience: 1 Year+ Key Responsibilities System Analysis: Evaluate IT systems to identify inefficiencies, security risks, and areas of improvement through analysing data. Requirement Gathering: Collaborate with stakeholders to collect and document technical and functional requirements for systems. Solution Design: Create system designs, workflows, data models and architecture blueprints based on requirements. Implementation Coordination: Work with IT Project Managers and developers to ensure the implementation of new systems or enhancements, and to deliver projects on time, within scope, and on budget. Support and Troubleshooting: Resolve system issues (bugs, malfunctions) and provide timely technical support. Documentation: Maintain system docs (user manuals, technical specifications, change logs) for consistency and future reference. Training and Support: Train end-users and offer guidance on new systems or system enhancements. Required skills Experience: 1 Year+ experience in IT analysis, or a related technical role. Technical Proficiency: Strong knowledge of computer systems, networks, operating systems, databases, and programming languages. Analytical Thinking: Ability to analyze complex systems, identify problems, and develop solutions. Problem-Solving: Skilled at diagnosing issues and troubleshooting technical challenges. Communication Skills: Ability to explain technical concepts clearly to both technical and non-technical audiences. Project Management: Basic skills in project management, coordination of tasks, setting milestones, and delivering solutions on time. Attention to Detail: Strong attention to detail to ensure accuracy in system analysis, documentation, and requirement specifications. Time Management: Ability to effectively prioritize and manage multiple tasks/projects.