IT Admin

Job Description

Role- IT Admin (Senior/Junior) Experience: Minimum 5 Years (Senior) or Fresher (recently graduated from Computers with fluent English) Location: Gurgaon (onsite) Shift- Night Shift Job Responsibilities: Addressing user tickets for issues regarding hardware, software, and networking. Assisting customers through the installation of applications and computer peripherals. Providing IT networks and technical services to users inside and outside the company. Guide users with step-by-step instructions to resolve the issues. Customizing the desktop applications as per the needs of users and clients. Advising on software and hardware upgrades. Maintaining a log of job tickets and maintenance tasks. Send the unresolved issues to the next level of the support team. Ensuring that the client systems are working fine. Creating technical reports and manuals. Keep up with current breakthroughs in computing technology and research its reviews. Other Benefits & Perks – ·Pick up and Drop Facility ( within 15 KM), ·Medical + accidental insurance ·Rewards & Recognition Programs- monthly, annually Show more Show less