Key Skills: Manual Testing, Automation Testing, ISTQB, Jira, Agile, Scrum Roles and Responsibilities: Define the scope, approach, resources and schedule for the testing activities across multiple projects Develop test plans, test strategy etc. and create necessary documentation in alignment with project goals Help build Client relationships by effective communication, timely escalations and being on top of end-to-end QA delivery lifecycle Carry out estimations, pricing, staffing and SOW creation for projects Foster open communication between team members, stakeholders and other delivery team members Maintain RAID logs across projects and communicate effectively and timely with stakeholders, on all issues at hand Create metrics' trends, quality health report and status reports to help with reporting across projects Review all test artifacts created by teams, manage peer review process and ensure all best practices are adhered to Implement testing best practices and methodologies Document & implement new tools & techniques for QA process improvements focused on reusability & standardization Set clear objectives, delegate tasks, and manage the day-to-day operations of the QA team(s) across single or multiple projects Oversee the defect lifecycle, ensuring that defects are properly logged, prioritized, and resolved in collaboration with the test lead, Client and development team Incorporate the lessons learnt from past projects to improve the future testing strategy Evaluate and procure testing tools, software licenses, and necessary infrastructure for projects, as needed Mentor and upskill team members with latest industry technologies, certifications and soft skills Conduct interviews for external and internal hiring & help with bench reserve management Conduct audits on QA documentation for projects to adhere to delivery excellence standards Able to work in an environment with shifting priorities and multiple competing demands Conduct walkthroughs, defect triage and manage client facing activities from QA's side Carry out performance management for all reportees Skills Required: Manual Testing Automation Testing Test Strategy and Planning Team Leadership Agile & Scrum Methodologies Client Management Defect Management Estimation & Resource Planning Quality Metrics & Reporting Process Improvement Tool Evaluation & Procurement Education: Bachelor's Degree in Computer Science, Information Technology, or related field (ISTQB Certification preferred)
