24*7 Rotational (US shift) Job Descriptions 24x7 monitoring of alerts, on-call escalation, opening bridges. Monitor and run batch job schedules in Tidal, create schedules, coordinate changes updates with application teams. Must have experience in handling global customer (Specially US) Must have good experience with Monitoring Tools like SCOM, SolarWind Good Understanding of Monitoring Dashboard and Alert Management Must have knowledge of DataCentre Operation processes CIM Critical Incident management, coordinating bridges, engaging resources, sending out and tracking updates of P1 incidents. Must have good experience of ITSM Tool like ServiceNow, Remedy, EasyVistas Management and oversight of offsite/Onsite team from an Staff availability during P1/P2 issues, escalation management. Produce reports and validation of SLA adherence on availability, System Performance, Problem tracking, etc. Interested candidate, please share your resume on this mail id pooja@agreeya.com

Job Description Excel Proficiency PPT Proficiency PowerBI ServiceNow MIS/Reporting Proficiency ( Click on the button to extract the data) Working Mode Hybrid Shift 4 PM To 1 AM Interested applicants may email their resumes to pooja@agreeya.com.

Must to Have Skills Expertise in ServiceNow Platform and Development. Expertise in CMDB and Service Mapping, APM Proficient in Discovery Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical Experience working in cross-functional teams and collaborating with various IT and business stakeholders. Ability to manage multiple tasks simultaneously, with strong organizational skills and attention to detail. Some of the CMDB and Service Mapping implementation responsibilities to include: Discovery and Data Collection Service Maps Creation Dependency Mapping and Analysis CMDB Dashboard Health and De-duplication Working Mode Hybrid Shift 7 PM To 4 AM Interested applicants may email their resumes to pooja@agreeya.com.

Role & responsibilities Support the pre-sales team in preparing presentations, proposals, and solution documentation. Assist in requirement gathering and preparing solution approaches in collaboration with technical teams. Participate in client calls and internal discussions to understand business needs. Conduct market and competitor research to support sales strategies. Maintain and update records in CRM and support reporting activities. Preferred candidate profile Excellent verbal and written communication skills Confident personality with strong interpersonal skills Ability to work collaboratively in a team environment Strong presentation and documentation abilities Willingness to learn technical concepts and business processes Open to work from Office Open to work in a US Shift(8 PM IST)

Responsibilities: - ServiceNow Implementation Specialist - Core module (ITOM and ITAM Background, Heavy focus on Hardware asset management and CMDB, Service Catalog, Flow Designer ) - Responsible for all scripting changes including Client Scripts, Business Rules, Script -Includes, and UI Actions, UI Macro, UI Pages, Sites. Create a consistent and easy to read formats for all scripts that includes comments explaining the functionality. Server-side scripts using the most efficient GlideRecord methods to reduce overall processing time. - Development/Customization and Administration of Service Now Core Modules, Hardware/Software Asset Management, CMDB, Service Catalog, Idea, Demand, Project Portfolio management, Content Management System. - Responsible for Integrations with 3rd party tools, applications, and systems - Work extensively on external integrations using Direct Web services over SOAP and REST - Creation of design documents ,test cases & Unit testing - Defect fixing & accommodate small changes in case of minor enhancement - Customization of different applications and modules within ServiceNow - Java Scripting knowledge and hands on experience on it. - Hands-on with ITIL Process implementation. Hands-on technical delivery including required documentation of cost-effective Service-now solutions. - Ability to create and Modify Workflows. - Hands-on design, development, and deployment experience with the Service-now platform. - Knowledge of ITIL methodologies and processes.

Associate Director- Fullstack What are we looking at At least a bachelors / master`s degree with 14+ years of experience Should have experience in data management, programming, systems analysis, and technology architectures Front-end Framework Angular 6 and higher / Bootstrap; Back-end Framework - ASP.NET Core, JSON, XML, HTML5, JavaScript, AJAX, SQL Server, SOAP/REST APIs Strong Understanding of RDBMS & NOSQL DB design and Optimization Good knowledge of AKS based Microservices on Microsoft Azure Cloud Experience on APIM, Caching, Database Design, Database Optimization, Data Engineering will be added advantage Fundamental / Academic understanding of Python, AI/ML algorithmic and Generative AI technology Experience in agile framework like Scrum, Kanban and Scaled Agile. Experience in conducting daily standup, planning, monitoring and control. Risks/issues planning, identification and resolution. Delivering on time with quality and within budget. Experience in governance and status reviews of projects. Escalation on time with the right forum. Strong Soft skills (Oral & Written)

Role Overview: We are looking for a strategic and execution-focused Product Marketing Assistant Manager with 5- 6 years of experience in the IT industry. The ideal candidate will be responsible for developing go-to-market strategies, crafting compelling messaging, and enabling sales success for our portfolio of IT services, platforms, or solutions. This role is critical in bridging the gap between product, sales, and marketing to drive growth and competitive differentiation. Key Responsibilities: Go-to-Market (GTM) Strategy & Launches Develop and own GTM strategies for new and existing services/products, ensuring successful market introduction and adoption. Collaborate with cross-functional teams (Product, Sales, Delivery, Pre-Sales) to align messaging and positioning. Messaging & Positioning Craft differentiated value propositions, key messaging frameworks, and competitive positioning that resonate with target audiences. Translate complex technical offerings into clear, benefit-driven marketing assets. Sales Enablement Create sales collateral, pitch decks, battlecards, and solution briefs to support field enablement. Conduct training sessions and build sales playbooks to empower the sales and inside sales teams. Customer & Market Insights Conduct market, competitor, and customer research to inform strategy and messaging. Use insights to continuously refine positioning and identify emerging trends or whitespace opportunities. Campaign & Content Collaboration Partner with demand generation and digital teams to create content for integrated campaigns, thought leadership, and ABM initiatives. Contribute to blogs, webinars, case studies, and industry narratives aligned to product focus areas. Performance Measurement Track adoption, pipeline impact, and content engagement to evaluate marketing effectiveness. Provide actionable feedback and refine strategy based on performance data. Desired Skills & Qualifications: 56 years of product or solution marketing experience in the IT services or SaaS domain Deep understanding of enterprise buyers, personas, and complex B2B sales cycles Strong experience in GTM planning, positioning, messaging, and enablement Excellent storytelling, communication, and content development skills Familiarity with CRM, marketing automation tools, and content management platforms MBA in marketing, Communications, or related field Nice to Have: Experience in ABM, buyer journey mapping, and persona-driven content strategies

Role Overview: We are seeking a dynamic and results-driven Marketing Events Lead with 56 years of experience in the IT industry. This role will be responsible for end-to-end planning, execution, and optimization of high-impact events - including conferences, trade shows, webinars, and customer engagement programs - that enhance brand visibility, drive lead generation, and support business growth. Key Responsibilities: Event Strategy & Planning Develop and execute a comprehensive annual events calendar aligned with business objectives. Collaborate with internal stakeholders (sales, product, leadership) to define event goals, messaging, and KPIs. Event Execution & Management Lead execution of industry conferences, hosted events, and digital webinars globally. Manage all logistics including vendor coordination, booth design, collaterals, merchandise, on-site branding, and travel planning. Lead Generation & ROI Measurement Partner with the digital team to run pre-event and post-event campaigns for maximum engagement. Track event ROI, lead quality, and conversion outcomes; prepare post-event reports with insights and recommendations. Customer & Partner Engagement Orchestrate CXO roundtables, closed-door discussions, and partner showcases to build stronger relationships. Own customer speaker engagement and testimonial initiatives around events. Content & Creative Coordination Work closely with content and design teams to develop compelling event materials—presentations, booth graphics, handouts, microsites, etc. Ensure brand consistency and message alignment across all touchpoints. Desired Skills & Qualifications: 5 - 6 years of B2B marketing experience in the IT / tech services industry Proven track record of executing large-scale physical and virtual events across geographies Strong project management and vendor negotiation skills Hands-on experience with event tools, CRM, webinar platforms and marketing automation Creative flair with strong attention to detail Excellent communication, collaboration, and stakeholder management abilities MBA in marketing, Communications, or related field Nice to Have: Experience in ABM campaigns with event integrations Knowledge of digital and hybrid event production workflows Exposure to international IT markets (US predominantly)

Role Overview: We are seeking an energetic and tech-savvy Demand Generation to support our IT services business by driving qualified leads and nurturing prospects through the sales funnel. You will work closely with the presales and solutioning teams to create early engagement opportunities, generate pipeline, and ensure seamless handoffs to technical team Key Responsibilities: Generate high-quality leads through targeted outbound campaigns (cold emails, LinkedIn outreach ) for IT services such as cloud, managed services, testing services or custom software development. Conduct initial qualification calls to assess IT needs, pain points, budget, and project timelines. Work with marketing and presales to craft personalized outreach and solution-oriented messaging based on industry verticals. Coordinate with the presales team to schedule and support product demos, discovery calls, and technical presentations. Maintain accurate data in the CRM and update lead status, notes, and follow-ups. Assist in preparing solution briefs, case studies, and pitch decks for outreach and early-stage discussions. Required Skills & Experience: 1–3 years of experience in IT , demand generation . Experience in lead generation for B2B IT services or solutions (cloud, SaaS, infrastructure, DevOps, etc.). Strong coordination skills to work cross-functionally with technical and sales teams. shift Timing-8:00 PM to 05:00 AM IST

Mandatory Skills: Palo Alto Firewalls Configuration, troubleshooting, and policy management Cisco AnyConnect VPN – Setup, support, and issue resolution Azure Networking – Real-time, hands-on experience in managing and securing Azure-based networks Good to Have Skills: Cisco Meraki (MX, MR, Z3 series) Cisco FTD Firepower and FMC Cisco Nexus switches Routing and Switching (Layer 2/3) Cisco ISE (IdentityServices Engine) SD-WAN – Viptela Key Responsibilities: Design, implement, and manage network security infrastructure Monitor network performance and troubleshoot issues related to firewall, VPN, and cloud networking Ensure compliance with security standards and best practices Collaborate with internal teams for network planning and deployment Document network configurations, changes, and processes

Role & responsibilities AVD Support Engineer- JD: Thorough knowledge of Azure Virtual Desktop, including its architecture, components, and best practices Strong understanding of core Azure services, including networking, identity, compute, storage, and security Experience with Windows operating systems, particularly Windows 10 and 11 Thorough knowledge of Fslogix profile solution Strong understanding of Intune Strong understanding and hands-on on Nerdio manager Planning, configuring, and deploying AVD environments, including host pools, application groups, and workspace configurations Managing the AVD infrastructure, including image creation, VM deployment, and performance monitoring Publishing and managing applications within the AVD environment, using MSIX and Appattach Implementing and maintaining security measures within the AVD environment Troubleshooting user experience issues and platform availability issues within the AVD environment Developing scripts (e.g., PowerShell) to automate tasks and deployments within the AVD environment Creating and maintaining documentation for AVD infrastructure and processes Monitoring AVD performance, identifying areas for optimization, and recommending improvements Working with other IT teams and stakeholders to ensure seamless integration and support for the AVD environment Strong troubleshooting and problem-solving skills Excellent communication and interpersonal skills Ability to work effectively in a team environment Certifications: Az-140, AZ-104

Hi, We are Hiring AVD Administrators - Job Description- Mandatory Requirement Thorough knowledge of Azure Virtual Desktop, including its architecture, components, and best practices Strong understanding of core Azure services, including networking, identity, compute, storage, and security Experience with Windows operating systems, particularly Windows 10 and 11 Thorough knowledge of Fslogix profile solution Strong understanding of Intune Strong understanding and hands-on on Nerdio manager Planning, configuring, and deploying AVD environments, including host pools, application groups, and workspace configurations Managing the AVD infrastructure, including image creation, VM deployment, and performance monitoring Publishing and managing applications within the AVD environment, using MSIX and Appattach Implementing and maintaining security measures within the AVD environment Troubleshooting user experience issues and platform availability issues within the AVD environment Developing scripts (e.g., PowerShell) to automate tasks and deployments within the AVD environment Creating and maintaining documentation for AVD infrastructure and processes Monitoring AVD performance, identifying areas for optimization, and recommending improvements Working with other IT teams and stakeholders to ensure seamless integration and support for the AVD environment Strong troubleshooting and problem-solving skills Excellent communication and interpersonal skills Ability to work effectively in a team environment Certifications: Az-140, AZ-104 Immediate Joiners Preferred. Interested candidates may share their updated CV at sanjana.vaish@agreeya.com

Hi, We are Hiring Product Marketing Manager for Noida Location- Role Overview: We are looking for a strategic and execution-focused Product Marketing Assistant Manager with 5- 6 years of experience in the IT industry. The ideal candidate will be responsible for developing go-to-market strategies, crafting compelling messaging, and enabling sales success for our portfolio of IT services, platforms, or solutions. This role is critical in bridging the gap between product, sales, and marketing to drive growth and competitive differentiation. Key Responsibilities: Go-to-Market (GTM) Strategy & Launches Develop and own GTM strategies for new and existing services/products, ensuring successful market introduction and adoption. Collaborate with cross-functional teams (Product, Sales, Delivery, Pre-Sales) to align messaging and positioning. Messaging & Positioning Craft differentiated value propositions, key messaging frameworks, and competitive positioning that resonate with target audiences. Translate complex technical offerings into clear, benefit-driven marketing assets. Sales Enablement Create sales collateral, pitch decks, battlecards, and solution briefs to support field enablement. Conduct training sessions and build sales playbooks to empower the sales and inside sales teams. Customer & Market Insights Conduct market,competitor, and customer research to inform strategy and messaging. Use insights to continuously refine positioning and identify emerging trends or whitespace opportunities. Campaign & Content Collaboration Partner with demand generation and digital teams to create content for integrated campaigns, thought leadership, and ABM initiatives. Contribute to blogs, webinars, case studies, and industry narratives aligned to product focus areas. Performance Measurement Track adoption,pipeline impact, and content engagement to evaluate marketing effectiveness. Provide actionable feedback and refine strategy based on performance data. Desired Skills & Qualifications: 56 years of product or solution marketing experience in the IT services or SaaS domain Deep understanding of enterprise buyers, personas, and complex B2B sales cycles Strong experience in GTM planning, positioning, messaging, and enablement Excellent storytelling, communication, and content development skills Familiarity with CRM, marketing automation tools, and content management platforms MBA in marketing, Communications, or related field Nice to Have: Experience in ABM, buyer journey mapping, and persona-driven content strategies Interested candidates may share their updated CV at sanjana.vaish@agreeya.com

Hi, We are Hiring Event Managers for Noida Location- Role Overview: We are seeking a dynamic and results-driven Marketing Events Lead with 56 years of experience in the IT industry. This role will be responsible for end-to-end planning, execution, and optimization of high-impact events - including conferences, trade shows, webinars, and customer engagement programs - that enhance brand visibility, drive lead generation, and support business growth. Key Responsibilities: Event Strategy & Planning Develop and execute a comprehensive annual events calendar aligned with business objectives. Collaborate with internal stakeholders (sales, product, leadership) to define event goals, messaging, and KPIs. Event Execution & Management Lead execution of industry conferences, hosted events, and digital webinars globally. Manage all logistics including vendor coordination, booth design, collaterals, merchandise, on-site branding, and travel planning. Lead Generation & ROI Measurement Partner with the digital team to run pre-event and post-event campaigns for maximum engagement. Track event ROI, lead quality, and conversion outcomes; prepare post-event reports with insights and recommendations. Customer & Partner Engagement Orchestrate CXO roundtables, closed-door discussions, and partner showcases to build stronger relationships. Own customer speaker engagement and testimonial initiatives around events. Content & Creative Coordination Work closely with content and design teams to develop compelling event materials—presentations, booth graphics, handouts, microsites, etc. Ensure brand consistency and message alignment across all touchpoints. Desired Skills & Qualifications: 5 - 6 years of B2B marketing experience in the IT / tech services industry Proven track record of executing large-scale physical and virtual events across geographies Strong project management and vendor negotiation skills Hands-on experience with event tools, CRM, webinar platforms and marketing automation Creative flair with strong attention to detail Excellent communication, collaboration, and stakeholder management abilities MBA in marketing, Communications, or related field Nice to Have: Experience in ABM campaigns with event integrations Knowledge of digital and hybrid event production workflows Exposure to international IT markets (US predominantly) Interested candidates may share their updated cv at sanjana.vaish@agreeya.com

Hi, We are Hiring Demand Generation Executive for Noida Location- Role Overview: We are seeking an energetic and tech-savvy Demand Generation to support our IT services business by driving qualified leads and nurturing prospects through the sales funnel. You will work closely with the presales and solutioning teams to create early engagement opportunities, generate pipeline, and ensure seamless handoffs to technical team Key Responsibilities: Generate high-quality leads through targeted outbound campaigns (cold emails, LinkedIn outreach ) for IT services such as cloud, managed services, testing services or custom software development. Conduct initial qualification calls to assess IT needs, pain points, budget, and project timelines. Work with marketing and presales to craft personalized outreach and solution-oriented messaging based on industry verticals. Coordinate with the presales team to schedule and support product demos, discovery calls, and technical presentations. Maintain accurate data in the CRM and update lead status, notes, and follow-ups. Assist in preparing solution briefs, case studies, and pitch decks for outreach and early-stage discussions. Required Skills & Experience: 1–3 years of experience in IT , demand generation . Experience in lead generation for B2B IT services or solutions (cloud, SaaS, infrastructure, DevOps, etc.). Strong coordination skills to work cross-functionally with technical and sales teams. Immediate Joiners preferred Interested candidates may share their updated CV at sanjana.vaish@agreeya.com

Key Responsibilities: Support daily backend operations and data entry tasks Maintain and update records in internal systems and databases Ensure data accuracy, completeness, and confidentiality Assist in documentation, file management, and process tracking Coordinate with other teams for information and follow-ups Handle basic queries related to internal operations Follow operational SOPs and company guidelines Skills Required: Strong attention to detail and accuracy Good written and verbal communication skills Proficiency in MS Office (Excel, Word) or Google Workspace Ability to work independently and as part of a team Basic understanding of business processes Willingness to learn and grow within an operational role

Exp Range- 2 + Location- Noida Mandatory Requirement Setting up Qualified Appointments in Enterprise Accounts in US geo Proactively developing strong prospect database Assess and qualify opportunity Effective use of tools of mass mailing and social networking tools Excellent Communication: Candidate need to possess excellent oral and written communication skills in English with the ability to neutralize accent. Ability to communicate effectively through e-mail and via phone is essential with sincere attention to details while speaking to business prospects. This is a key criteria and requirement. Outbound Sales: International B2B outbound cold calling in the US market. 60-80 calls a day.

Hi We are Hiring NOC Engineers for Noida Location JD- Must to Have Skills Monitoring Tools Solarwinds etc Essential Skills 24x7 monitoring of alerts, on-call escalation, opening bridges. Monitor and run batch job schedules in Tidal, create schedules, coordinate changes updates with application teams. Must have experience in handling global customer (Specially US) Must have good experience with Monitoring Tools like SCOM, SolarWind Good Understanding of Monitoring Dashboard and Alert Management Must have knowledge of DataCentre Operation processes CIM – Critical Incident management, coordinating bridges, engaging resources, sending out and tracking updates of P1 incidents. Must have good experience of ITSM Tool like ServiceNow, Remedy, EasyVistas Management and oversight of offsite/Onsite team from an Staff availability during P1/P2 issues, escalation management. Produce reports and validation of SLA adherence on availability, System Performance, Problem tracking, etc. Interested candidates may share their updated cv at sanjana.vaish@agreeya.com

Hi, We are Hiring Inside Sales-Product Sales Executive for Noida Location Excellent Communication: Should possess excellent oral and written communication skills in English with the ability to neutralize accent. Ability to communicate effectively through e-mail and via phone is essential with sincere attention to details while speaking to business prospects. This is a key criteria and requirement. Experience: Must have 3 to 5 years of relevant IT Product Sales/Business Development/Inside Sales. Outbound Sales: International B2B outbound cold calling in the US market for Product Sales . 70-80 calls a day. S hift Timings: Should be flexible and comfortable working for USA hours i.e., 6:30pm to 3:30am India time based on the business requirement. One should be open to rotating shifts based on the business requirements and day light savings in the USA time zones. Immediate Joiners Preferred Interested candidates may share their updated CV at sanjana.vaish@agreeya.com

Role & responsibilities 24x7 monitoring of alerts, on-call escalation, opening bridges. Monitor and run batch job schedules in Tidal, create schedules, coordinate changes updates with application teams. Must have experience in handling global customer (Specially US) Must have good experience with Monitoring Tools like SCOM, SolarWind Good Understanding of Monitoring Dashboard and Alert Management Must have knowledge of DataCentre Operation processes CIM Critical Incident management, coordinating bridges, engaging resources, sending out and tracking updates of P1 incidents. Must have good experience of ITSM Tool like ServiceNow, Remedy, EasyVistas Management and oversight of offsite/Onsite team from an Staff availability during P1/P2 issues, escalation management. Produce reports and validation of SLA adherence on availability, System Performance, Problem tracking, etc.