Urgent Hiring || NOC Engineer || Noida

AgreeYa Solutions

1 - 5 years

1 - 5 Lacs

Noida

Posted:2 months ago| Platform:

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Skills Required

Network Monitoring Servicenow Solarwinds SCOM Server Monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

24*7 Rotational (US shift) Job Descriptions 24x7 monitoring of alerts, on-call escalation, opening bridges. Monitor and run batch job schedules in Tidal, create schedules, coordinate changes updates with application teams. Must have experience in handling global customer (Specially US) Must have good experience with Monitoring Tools like SCOM, SolarWind Good Understanding of Monitoring Dashboard and Alert Management Must have knowledge of DataCentre Operation processes CIM Critical Incident management, coordinating bridges, engaging resources, sending out and tracking updates of P1 incidents. Must have good experience of ITSM Tool like ServiceNow, Remedy, EasyVistas Management and oversight of offsite/Onsite team from an Staff availability during P1/P2 issues, escalation management. Produce reports and validation of SLA adherence on availability, System Performance, Problem tracking, etc. Interested candidate, please share your resume on this mail id pooja@agreeya.com

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AgreeYa Solutions

IT Services and IT Consulting

Folsom CA

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