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BT Group
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IP Transport Design Professional

IP Transport Design Professional

BT Group

3 - 7 years

5 - 10 Lacs

bengaluru

Posted:2 weeks ago| Platform:

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Skills Required

design network engineering network security customer service ai sla networking network testing pki requirements management incident management leadership troubleshooting technical documentation architecture customer experience

Work Mode

Work from Office

Job Type

Full Time

Job Description

What youll be doing

Responsible for the completion of build, support or investigation of problems using department instructions, tools and process as a guide.
Responsible for ensuring that all IP transport equipment is relevant to todays requirements, but also follows the live network roadmap in terms of product and vendor selection.
Maintaining SLAs where practical and in the event that an SLA is not met, working to achieve the earliest resolution.
Identify technical solutions which will avoid repeated raising of work packages for similar problems, plan their potential implementation assess their impact and make the agreed changes.
Develop additional areas of knowledge and expertise to widen the overall Test Facility understanding and how all technical components work together, being recognised as a technical expert in multiple areas.
Define the proactive work required in order to maintain the test estate in order that it is usable by the wider integration, test and development communities driving improvements in the teams working and technical methods.
Work using local processes as a guide and implement changes in order to improve the process. Represent the team as an owner of the process.
Configure and troubleshoot PKI CA certificates systems for secure authentication and communication.
Responsible to abide by and maintain company Health and Safety policy.Responsible for guiding Environment Managers on the IP Transport detail for each requirement.
Responsible for the tech labs relationship with the Service Architecture and Operational design teams, to ensure live alignment in labs.

The skills youll need

Troubleshooting

Customer Service

Escalation Management

Continuous Improvement

Health & Safety

Network Delivery

Network Security

Network Testing

Network Configuration

Technical Documentation

Network Integration

Network Implementation

Requirements Management

Incident Management

Event Planning

Decision Making

Growth Mindset

Inclusive Leadership

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