Why this job matters
The Network Engineering Professional supports the delivery of engineering activities that contributes client technical requirements, deploying optimal networking and connectivity solutions that enable clients and the enterprise to achieve their operational and business goals.
What You'll Be Doing
- Responsible for the completion of build, support or investigation of problems using department instructions, tools and process as a guide.
- Responsible for ensuring that all IP transport equipment is relevant to today's requirements, but also follows the live network roadmap in terms of product and vendor selection.
- Maintaining SLA's where practical and in the event that an SLA is not met, working to achieve the earliest resolution.
- Identify technical solutions which will avoid repeated raising of work packages for similar problems, plan their potential implementation assess their impact and make the agreed changes.
- Develop additional areas of knowledge and expertise to widen the overall Test Facility understanding and how all technical components work together, being recognised as a technical expert in multiple areas.
- Define the proactive work required in order to maintain the test estate in order that it is usable by the wider integration, test and development communities driving improvements in the team's working and technical methods.
- Work using local processes as a guide and implement changes in order to improve the process. Represent the team as an owner of the process.
- Configure and troubleshoot PKI CA certificates systems for secure authentication and communication.
- Responsible to abide by and maintain company Health and Safety policy.Responsible for guiding Environment Manager's on the IP Transport detail for each requirement.
- Responsible for the tech labs relationship with the Service Architecture and Operational design teams, to ensure live alignment in labs.
The Skills You'll Need
TroubleshootingCustomer ServiceEscalation ManagementContinuous ImprovementHealth & SafetyNetwork DeliveryNetwork SecurityNetwork TestingNetwork ConfigurationTechnical DocumentationNetwork IntegrationNetwork ImplementationRequirements ManagementIncident ManagementEvent PlanningDecision MakingGrowth MindsetInclusive Leadership
About Us
BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.Over the next two years, we will complete the UK's largest and most successful digital infrastructure project connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies.Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
